{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1738737530314,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"ddb9cd2a-565a-4049-86ad-9654d5e065b6","title":"Customer Services Manager (Internal Only)","employer":"Harborough District Council","department":"","location":"Market Harborough, Leicestershire","locationType":3,"description":"<p><strong>Job title:</strong></p>\n\n\n<p><strong>Customer Services Manager (Internal applicants only)</strong></p>\n\n\n\n\n<p><strong>Location:</strong></p>\n\n\n<p><strong>Primarily in office in Market Harborough, Leicestershire with some home working in line with business needs</strong></p>\n\n\n\n\n<p><strong>Status:</strong></p>\n\n\n<p><strong>Full time</strong></p>\n\n\n\n\n<p><strong>Hours:</strong></p>\n\n\n<p><strong>37 per week</strong></p>\n\n\n\n\n<p><strong>Grade:</strong></p>\n<p><strong>Benefits</strong></p>\n\n\n<p><strong>Grade 7 (£37,035 to £39,513)</strong></p>\n<p><strong>Generous holiday entitlement, Local Government Pension Scheme and occupational sickness scheme</strong></p>\n\n\n\n\n<p> </p>\n<p>Do you have a passion for delivering excellent customer service? Are you an experienced manager who has a track record of motivating and leading a team, and striving to make continuous improvements to service delivery?</p>\n<p> </p>\n<p>We are looking for a highly organised team manager to support and develop the council’s customer services team and oversee the day-to-day delivery of a high quality service to customers in the Harborough district.</p>\n<p> </p>\n<p>The successful candidate will be an excellent communicator who can drive a high performing culture and build strong and effective working relationships with council service areas. You  will have a proactive and flexible approach to problem solving and be able to work on your  own initiative.</p>\n<p> </p>\n<p>The postholder will also take ownership, manage and deal with customer enquiries and complaints which are beyond the scope of the customer service advisors through to resolution.</p>\n<p> </p>\n<p>The ability to multitask and be able to prioritise workloads in a pressured environment is essential, as is a good standard of IT literacy.</p>\n<p> </p>\n<p>The postholder will mainly be based in our office in Market Harborough, and will be able to work from home occasionally in line with business needs.</p>\n<p> </p>\n<p><strong>The closing date for receipt of completed applications is Monday 17 February 2025 at 9am.  </strong></p>\n<p><strong> </strong></p>\n<p>Desirable criteria from the person specification may be used for sifting purposes.  <strong>Only applications from internal applicants will be considered.</strong></p>\n<p> </p>\n<p>You can apply for this job online at <a href=\"https://www.harborough.gov.uk/jobs\">www.harborough.gov.uk/jobs</a></p>\n<p>Should you have any difficulties applying online please e-mail <a href=\"mailto:recruitment@harborough.gov.uk\">recruitment@harborough.gov.uk</a>. CVs will not be accepted. Please specify which post you are applying for on your application form.</p>\n<p>All applicants should be aware that any employee, who is at threat of redundancy at the time of a position being advertised, will have priority status.</p>\n<p> </p>","shortDescription":"","salaryDescription":"Grade 7 £37,035- £39,513","publishDate":"2025-02-03T11:21:00.000Z","expirationDate":"2025-02-17T09:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/43c666f9-bc44-40d6-af53-355a7aec079b.png","score":1,"featured":false,"enhanced":false},{"id":"38c366d6-9ea4-47bf-9093-35038c6d193b","title":"Market Officer","employer":"Harborough District Council","department":"","location":"Market Harborough, Leicestershire","locationType":3,"description":"<p>Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous District and to bring the best opportunities to all. </p>\n<p>Harborough District Council is looking for an enthusiastic and committed individual to join the Harborough Markets and Events Team as a part time Market Officer, acting as first point of contact for Market traders and overseeing all activities related to running the indoor market.  </p>\n<p>Reporting to the Market and Events Manager, you will be responsible for the day-to-day operation of the Harborough Indoor and Farmers Market with duties including stall bookings, allocations and layouts, rent collections and reconciliation, and updating the market social media channels.  </p>\n<p>The successful candidate will also support the delivery of a calendar of events held at the Indoor Market or on The Square. We deliver numerous events including the BIG Weekend as part of the Leicester Comedy Festival, 1940’s and Young Traders Markets, so the post holder has the opportunity to take in part in some fantastic projects. </p>\n<p>You will be enthusiastic and customer-focused and confident with MS Office Suite. You will have excellent interpersonal skills and ideally have a markets or facilities background.  </p>\n<p>The job is part time over two days, but you will need to be willing to work flexible hours to cover service needs including unsocial hours, weekends and bank holidays. The role requires some outside working, sometimes in adverse weather conditions. </p>\n<p>A basic level Disclosure and Barring Service (DBS) check is a requirement of this post  </p>\n<p>This post will be primarily based at Harborough Indoor Market, Market Harborough.  </p>\n<p><strong>The closing date for receipt of completed applications is 24th February 2025.</strong></p>\n<p>We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible </p>\n<p>Desirable criteria from the person specification may be used for sifting purposes.</p>","shortDescription":"","salaryDescription":"Grade 3 £25,584 to £26,409pa, pro rata","publishDate":"2025-01-30T13:41:00.000Z","expirationDate":"2025-02-24T09:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/227f092e-e307-48bf-9fbb-90c6bd5ee258.png","score":1,"featured":false,"enhanced":false},{"id":"60d34896-cce3-4c5b-a395-8f9fbe67fc5c","title":"Assistant Team Manager/Principal Social Worker (Northampton North and East Community Hub)","employer":"West Northamptonshire Council","department":"","location":"Northampton","locationType":3,"description":"<p>Our vision for all adults in West Northamptonshire is that they will have healthy and independent lives with easy access to joined up advice and support which will help them to help themselves.   </p>\n\n<p>As an Assistant Team Manager/Principal Social Worker , you will continue to develop and build on our current strengths-based practice, build the skills, confidence and competence of social workers and their colleagues to work in line with Care Act Guidance and deliver the best possible outcomes for residents.</p>\n\n<p>Learn more about our Social Work teams here: <a href=\"https://www.westnorthants.gov.uk/spotlight-our-key-services-careers-and-our-partners/our-adult-social-work-teams\">Our Adult Social Work teams | West Northamptonshire Council</a></p>\n<b>Our benefits</b><br><p>We offer a wide range of benefits to our employees, these include:</p>\n\n<ul>\n\t<li>Subscription fully paid - Community care inform adults.</li>\n\t<li>\n<strong>Generous annual leave entitlement</strong> starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>\n\t<li>\n<strong>Cycle to Work</strong> scheme. </li>\n</ul>\n\n<ul>\n\t<li>\n<strong>Local Government Pension Scheme plus immediate life cover</strong> (3 times your annual salary from day one) and ill-health protection.</li>\n\t<li>\n<strong>Employee discounts</strong> with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>\n\t<li>\n<strong>Car Lease scheme </strong>via Tusker.</li>\n\t<li>\n<strong>Payment of professional subscription / membership </strong>- If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.</li>\n\t<li>\n<strong>Employee Assistance Programme</strong> - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>\n\t<li>\n<strong>Commsave-</strong> Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more!</li>\n\t<li>\n<strong>Ongoing training and development</strong> opportunities.</li>\n\t<li>\n<strong>A variety of flexible working options</strong> to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>\n\t<li>\n<strong>Our West Ways of Working </strong>– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>\n\t<li>\n<strong>Making a difference</strong> - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>\n</ul>\n<b>What will you be doing?</b><br><p>Perhaps you are currently working in an adult safeguarding role, supporting a team manager and looking for your next step. Or, you might be an experienced manager seeking a new challenge—one that not only offers professional growth but also prioritises your well-being.</p>\n\n<p>Although SWE (Social Work England) registration is not a requirement, you should have extensive experience and a proven ability to assist with complex legal cases. You should also be well-versed in legislation, able to provide supporting documents for cases taken to court, and knowledgeable about available funding streams.</p>\n\n<p>As a champion of social work, you’ll lead by example, using your skills to encourage a culture of innovation, reflection and learning within the service, using practice evaluations and learning reviews to inform this work.</p>\n\n<p>The experience you’ll bring with you will enable you to support others from the start of their social work journey; from student to ASYE, and then to qualified, competent and confident Social Workers.</p>\n\n<p>You will be an approachable, ‘can do’ person who understands what good looks like and have high ambitions for the workforce and the organisation.</p>\n\n<p>As a proactive person, you’ll be able to respond to multiple requests and demands, getting to know our fabulous staff group will be imperative and supporting them as they deliver advice and guidance to citizens of West Northants. The team and your peers are all very supportive and in West Northants we are all working towards the same goal of enabling competent and confident staff to deliver great care.</p>\n<b>About you</b><br><p>You will bring proven experience of leadership,<a> </a>practice development and consistent achievement in a safeguarding/social work environment, an understanding of working across health and social care and above all a commitment to people who use, work in and rely on social work services. You’ll need exceptional interpersonal skills, a passion for quality and inclusion and the ability to build, manage and develop effective working relationships with people and partners. </p>\n\n<p><strong>Hours: </strong> Our standard hours are 9 to 5 pm, Monday - Fridays. However, there may be the option for <strong>flexible working</strong> or <strong>part time </strong>hours.</p>\n\n<p><strong>You’ll need</strong></p>\n\n<ul>\n\t<li>Higher post qualifying training in relevant discipline or management qualification</li>\n\t<li>Management experience over a range of professional roles with significant experience of managing functions in a number of specialisms e.g. Older People, Mental Health, Learning Disability, Adult Safeguarding</li>\n\t<li><b>You will be required to drive and have transport.</b></li>\n</ul>\n\n<p>Please see the attached Job spec for further information. </p>\n\n<p>We may be able to support Sponsorship and/or relocation package, if you have Social Work England in place. </p>\n\n<p>If you would like to discuss this role further than please contact Stephanie Langford; stephanie.langford@westnorthants.gov.uk / 01604 365092</p>\n\n<p><strong>This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost.</strong></p>\n\n<p><strong>It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.</strong></p>\n\n<p> </p>\n\n<p> </p>\n<b>About us</b><br><p>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.</p>\n\n<p>Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. </p>\n\n<p>Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU  </p>\n\n<p>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner</p>\n\n<p>The following film was created by us to communicate our intentions - watch WNC colleagues explain <a href=\"https://youtu.be/16hhIWCZ7xM\"><strong>what DEI means to us</strong></a>.</p>\n\n<p> </p>\n\n<p>If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href=\"mailto:careers@westnorthants.gov.uk\">careers@westnorthants.gov.uk</a> for support.</p>\n\n<p><strong>West Northants Council, where careers thrive.</strong></p>","shortDescription":"","salaryDescription":"£41,816 - £45,175 pro rata","publishDate":"2025-01-29T17:05:38.000Z","expirationDate":"2025-02-28T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c5c5b462-5bc9-44be-9c11-4ca8edd2e39c.png","score":1,"featured":false,"enhanced":false},{"id":"dc0dd1ce-ea04-4ed7-b085-316eecc63620","title":"Speculative CVs","employer":"Harborough District Council","department":"","location":"Market Harborough, Leicestershire","locationType":2,"description":"<p>If we do not currently have any suitable vacancies, please follow the link below and we will endeavour to notify you if a suitable external vacancy arises, at which time you will be invited to apply.  Further information is available using the following link:</p>\n<p><a href=\"https://www.harborough.gov.uk/speculativecv\">Speculative CV submission | Instructions (harborough.gov.uk)</a></p>\n<p>Find out more about the benefits of working at Harborough District Council at <a href=\"https://www.harborough.gov.uk/info/20005/jobs/484/working_for_hdc\">Benefits of working for us | Working for HDC | Harborough District Council</a> </p>\n<p><img src=\"https://media.jobsgopublic.com/wp-content/uploads/2024/11/001719_LGA_E-bulletinBanner_Width650px-START.jpg\" width=\"644\" height=\"198\"></p>\n<p><img src=\"https://media.jobsgopublic.com/wp-content/uploads/2024/11/728x90c-backup-change-your-future-opportunities.gif\" width=\"647\" height=\"80\"></p>\n<p><img src=\"https://media.jobsgopublic.com/wp-content/uploads/2024/11/300x250a-backup-purple-difference.gif\"></p>","shortDescription":"","salaryDescription":"Various","publishDate":"2024-10-16T11:11:00.000Z","expirationDate":"2025-10-02T11:11:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/3ab970ee-e675-48a3-8c50-19c2c68958a1.png","score":1,"featured":false,"enhanced":false},{"id":"785a7d45-c0fd-416a-85c0-48c2e84bbbb5","title":"IT Project Support Officer","employer":"North Northamptonshire Council","department":"","location":"Hybrid, travel between North Northamptonshire offices expected","locationType":3,"description":"<p>Are you ready to take your project management career to the next level? Do you thrive in busy environments and love the challenge of supporting high profile, impactful IT transformation projects? If yes, then this is the role for you! </p>\n\n<p>Our One Council Digital and Technology Programme is at the heart of this transformation, and we need YOU to help us deliver ground-breaking projects that make a real difference. As an IT Project Support Officer, you’ll be reporting to the IT Programme Manager and working closely with Project Managers and IT teams who are delivering critical technology rollouts. You will play a pivotal role in ensuring our device deployment and business change projects run smoothly, from start to finish. This is your chance to be part of something big! </p>\n<b>Our benefits</b><br><p>Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.</p>\n\n<p><br>\nYou’ll find that we have a wide range of careers that may be more surprising that you think!</p>\n\n<p>Why choose us?</p>\n\n<p>We offer a vibrant working environment with:</p>\n\n<ul>\n\t<li>a competitive salary</li>\n\t<li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li>\n\t<li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li>\n\t<li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li>\n\t<li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li>\n</ul>\n\n<p> </p>\n\n<p>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.</p>\n\n\n<b>What will you be doing?</b><br><p>In this role, you’ll be hands-on with some of the most exciting projects across the organisation. You’ll:</p>\n\n<p>- Be the project tech guru — provide expert support using cutting-edge tools like Monday.com, SharePoint, and Microsoft Teams to keep things running smoothly.</p>\n\n<p>- Lead the charge — coordinate, track, and report on project performance, from resource timesheets to monthly budgets, making sure everything’s on track!</p>\n\n<p>- Influence & inspire — get the whole team on board with best practices and standardised approaches, ensuring we’re all working in harmony.</p>\n\n<p>- Take the reins on key workstreams — plan, coordinate, and facilitate progress to ensure projects hit their objectives and unlock business benefits.</p>\n\n<p>- Engage with diverse teams — from Learning & Development to HR, Finance, and beyond, you’ll collaborate with different departments to ensure every project is a success!</p>\n\n<p>- Be the organisational glue — organise high-profile meetings, capture key decisions, and provide professional advice on governance and best practices.</p>\n<b>About you</b><br><p>We need someone who’s passionate about project management and loves a challenge! If you have:</p>\n\n<p>- A degree or equivalent qualification, or the experience to back it up. </p>\n\n<p>- PRINCE II Foundation or similar project management training.</p>\n\n<p>- Expertise with Microsoft 365 tools (especially Monday.com, SharePoint, and Teams).</p>\n\n<p>- A problem-solving mindset with experience in project reporting and governance. </p>\n\n<p>- Fantastic communication and interpersonal skills to motivate teams and build strong relationships. </p>\n\n<p>- The ability to juggle multiple priorities and stay cool under pressure— we need someone who thrives when things get busy!</p>\n\n<p> </p>\n\n<p>Please refer to the attached Job Description and person spec for full details</p>\n<b>About us</b><br><p>Our Values and Behaviours</p>\n\n<p>Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:</p>\n\n<p>Customer-focused<br>\nRespectful<br>\nEfficient<br>\nSupportive<br>\nTrustworthy</p>\n\n<p>Our Key Commitments</p>\n\n<p>Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.</p>\n\n<p>We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.</p>\n\n<p>North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.</p>\n\n<p>We aim to be a carbon neutral Council by 2030.</p>\n\n<p>Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)</p>","shortDescription":"","salaryDescription":"£32076 - £33945","publishDate":"2024-10-01T13:58:26.000Z","expirationDate":"2025-10-11T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e720b86b-6ade-4bf2-9395-35a8826c6fec.PNG","score":1,"featured":false,"enhanced":false}],"totalResults":5,"page":1,"pageSize":20,"facets":{"PublishDate":{"1":0,"2":1,"3":3,"4":3,"5":5},"ContractType":{"1":5},"LocationType":{"2":1,"3":4},"JobTypes":{"administration":2,"asset management":1,"business intelligence":1,"caretaking":1,"communications":1,"community":1,"customer service":2,"education":1,"environmental":1,"finance":1,"health and safety":1,"hr":1,"legal":1,"management":2,"planning":1,"pr":1,"project management":2,"social work":1,"tourism":1,"transport":1,"waste management":1},"WorkingPatterns":{"1":3,"2":2,"3":1,"4":1,"5":1,"6":1,"7":2,"8":1},"EmployerType":{"local government":5}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":52.48073,"lng":-0.8298028},{"lat":52.39383,"lng":-0.82966226},{"lat":52.39383,"lng":-0.6872577},{"lat":52.48073,"lng":-0.68711716},{"lat":52.48073,"lng":-0.8298028}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1738737530479,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"kettering",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"kettering\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1738737530251,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}
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Customer Services Manager (Internal Only)

Harborough District Council

Harborough District Council logo

Grade 7 £37,035- £39,513

Market Harborough, Leicestershire (On-Site)

Posted 2 days ago

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