Cookie policy

Effective Date: 1 November 2016

Updated 21 September 2023

1. Who are we?
   1. We are Jobs Go Public (Registered as Jobsgopublic Limited). We own and operate this website. Our contact details are on the website. Please contact us if you have any questions or feedback about this policy.
   2. We are registered with the Information Commissioner's Register of Data Controllers under number Z2869658.
2. How do we use cookies?
   1. We and/or third parties use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your computer. Our website functionality will be limited if you configure your browser to reject cookies.
   2. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete cookies already stored on your device, visit: www.allaboutcookies.org.
   3. Cookies are used on this website for the following purposes:
      1. Session cookies: We use session cookies to enable the website to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. These cookies allow you to proceed through many pages of the website quickly and easily without having to authenticate or reprocess each new area you visit.
      2. Google cookies: Persistent cookies (up to four years we believe) are set in connection with the following Google services on our site and these cookies may involve certain non-personally identifying information being sent to Google:
      1. Google Analytics (“GA”): We use cookies to recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and what sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily.
      2. Google advertising cookies (Doubleclick): Google uses cookies in connection with Google advertising on our website to serve ads to you based on your visits to this and other websites, to avoid showing you repeat ads and for various other purposes.
      3. GA Advertising Features: We may use the following GA Advertising Features: Remarketing with GA / Google Display Network Impression Reporting / GA Demographics and Interest Reporting / Integrated services that require GA to collect data via advertising cookies and anonymous identifiers. These features involve GA collecting data via Google or other advertising cookies including for display of ads which may be of interest based on your visits to this and other sites. You can specifically opt out of GA here. See below for other opt out routes. More information and opt out: Click here for Google's privacy policy and for more information about the kinds of cookies placed by Google. Click here for information about how Google uses data from its partners' sites or apps as well as how to opt out of Google cookies.
      3. ShareThis cookies: Our website includes persistent cookies set by a third party ShareThis (up to 24 hours) designed to enable sharing via social media (Facebook, Twitter etc). ShareThis requires us to tell you the following: “We allow third parties such as ShareThis, Inc., to monitor our website for the purpose of reporting website traffic, statistics, advertisements, click-throughs and/or other activities, and such third parties may use cookies, web beacons, and other monitoring technologies to compile and use anonymous statistics about you.” You can opt-out of receiving cookies from ShareThis, Inc., at ShareThis's opt out page here or via the Network Advertising Initiative's cookie opt out page here.
      4. Zopim cookies: Zopim sets persistent cookies (up to one year) in connection with our live chat service. See here for more information.
      5. Hotjar cookies: Hotjar sets session cookies for website analytics purposes. Click here for details of these cookies.
      6. Cookie-warning cookie: This cookie takes note of whether you are happy to accept cookies on this website based on your response to the message which appeared when you first visited the website. This persistent cookie will remember your preference for up to 12 months.
   4. By continuing to use our website, having seen our cookie notice, we assume that you consent to use of the cookies outlined above.

Privacy policy

1. Introduction
   1. This Privacy Policy explains the manner in which Jobsgopublic Limited (JGP) will handle your personal data. JGP may handle your personal data for the purpose of assisting you find a job, continuing our relationship with you once you have found a job, providing services, receiving services, or if you choose to visit our platforms.
   2. This Policy also explains how we may collect, use and process your personal data while preserving your rights and complying with our legal obligations.
   3. This Policy applies to our Candidates, Clients, Suppliers and all other people with whom we may make contact.
   4. For the purpose of applicable data protection legislation (the GDPR), JGP is Controller of your Personal Data. Contact details for JGP can be found in Annex 1 of this Policy. If you are applying to a specific organisation, that organisation will be the data controller and responsible for providing you with a Privacy Policy.
   5. We may amend this Privacy Policy from time to time. Any changes will be posted here.
2. Collection of personal information
   Candidate data
   1. In order to provide the service expected by our customers and candidates, JGP may, subject to law, collect information including but not limited to:
      1. Name;
      2. Age/date of birth;
      3. National Insurance number;
      4. Sex/gender;
      5. Contact details;
      6. Education details;
      7. Employment history;
      8. Referee details and referrals;
      9. Immigration status;
      10. Nationality/citizenship/place of birth;
      11. Diversity information including but not limited to ethnic origin, religious belief, physical health and mental health as well as other disability related information;
      12. Details of any applicable criminal history;
      13. Details about your current remuneration, pension and benefits arrangements;
      14. Information as to your interests regarding future employments;
      15. Information that you choose to tell us;
      16. Information that referees choose to tell us about you;
      17. Information that Clients may tell us about you, or that we find out from other third party sources;
      18. The date, time and frequency with which you access our services.
   2. In order to regulate our business and ensure that we are constantly improving, we may collect a limited range of aggregated personal data from users. This includes but is not limited to:
      1. Information as to how the platform is used;
      2. The frequency with which the platform is accessed;
      3. The browser types used to access the platform;
      4. The locations from which the platform is being viewed;
   3. Any contact made through the platform, for example by using a chat function, as well as any information you give us in the process of doing so.
   Client data
   4. We collect a limited amount of personal data from our Clients, generally contact information both for the company and for individuals who work there. This is to make sure we are able to provide our services and contact the right people when we need to.
   Supplier data
   5. We collect a limited amount of personal data from our Suppliers, generally contact information both for the company and for individuals who work there. This is to make sure we are able to contact the right people when we need to.
   6. We may also hold some personal data that you have chosen to give us.
3. How do we collect your personal data?
   Candidate data
   1. Candidate data is collected in three primary ways:
   1. Personal data that you give to us;
   2. Personal data that we receive from other sources;
   3. Personal data that we collect automatically.
   Personal data that you give to us
   2. In order to provide our services, it is necessary for JGP to collect certain personal data.
   3. There are several ways in which you can share information with us, dependant on circumstance. These include but are not limited to:
      1. Entering your information into our platform, or onto any platforms that we own or run for our Clients;
      2. Submitting a hard copy of your information to us or to any of our Clients;
      3. Emailing your information to us or to any of our Clients;
      4. Entering your information into any of our microsites;
      5. Submitting your information to us via social media or networking platforms.
   Personal data we receive from other sources
   4. We may receive Personal Data regarding Candidates from other sources. These may include but are not limited to:
      1. Your referees;
      2. Our Clients;
      3. Information obtained by searching for information or potential Candidates from third party sources including but not limited to social media and networking platforms, CV libraries and job sites.
   Personal Data that we collect automatically
   5. To the extent that you access, read, click on or email us through our platforms, we may collect automatically generated personal data insofar as is appropriate and in accordance with the law.
   Client data
   6. Client data is collected in three primary ways:
      1. Personal data that you give to us;
      2. Personal data that we receive from other sources;
      3. Personal data that we collect automatically.
   Personal data that you give to us
   7. We may hold two primary types of personal data from you:
      1. Information that you proactively give to us, usually by phone or email; and/or
      2. Information that we receive when we contact you, by phone or email.
   Personal data we receive from other sources
   8. We may receive personal data regarding Clients from other sources. These may include but are not limited to:
      1. Market research exercises, which we may do ourselves or employ another organisation to do for us;
      2. Research conducted at or about events;
      3. Information obtained from third party sources, for example if our candidates provide us with your details when you act as a referee for them.
   Personal data that we collect automatically
   9. To the extent that you access, read, click on or email us through our platforms, we may collect automatically generated personal data insofar as is appropriate and in accordance with the law.
   Supplier data
   10. Supplier data is collected in three primary ways:
       1. Personal data that you give to us;
       2. Personal data that we receive from other sources;
       3. Personal data that we collect automatically.
   Personal data that you give to us
   11. We may hold two primary types of personal data from you:
       1. Information that you proactively give to us, usually by phone or email; and/or
       2. Information that we receive when we contact you, by phone or email.
   Personal data we receive from other sources
   12. We may receive personal data regarding Suppliers from other sources. These may include but are not limited to:
       1. Market research exercises, which we may do ourselves or employ another organisation to do for us;
       2. Research conducted at or about events;
       3. Information obtained from third party sources, for example if our candidates provide us with your details when you act as a referee for them.
   Personal data that we collect automatically
   13. To the extent that you access, read, click on or email us through our platforms, we may collect automatically generated data insofar as is appropriate and in accordance with the law.
4. How do we use your personal data?
   Candidate data
   1. We use Candidate data in five primary ways:
      1. Recruitment Activities;
      2. Marketing Activities;
      3. Equal Opportunities Monitoring;
      4. For the purposes of execution of our general business operations;
      5. To assist in the establishment of, exercise or defence of legal claims.
   Recruitment Activities
   2. In order to connect the right Candidates with the right jobs, JGP may:
      1. Collect personal data from third party sources, such as LinkedIn or other social media or networking sites;
      2. Store your details and information about your application history on our database with the purpose of contacting you in relation to recruitment;
      3. Send your information to our Clients in order to apply for jobs or assess your eligibility for jobs;
      4. Carry out customer satisfaction surveys;
      5. Utilise personal data in the process of carrying out our obligations arising from any contracts entered into between JGP and third parties in relation to the recruitment process;
      6. Verify that the details you have provided are correct using third party resources, including the request of information such as references;
      7. Utilise personal data in order to comply with legal obligations;
      8. Utilise personal data in order to send you targeted marketing materials or other communications which are likely to be of interest to you.
   Marketing Activities
   3. We may send you information that we think you may find interesting, to ask for your help or to notify you about changes made to our terms and conditions of service. We may use your personal data for the purposes listed below, where appropriate and in accordance with the law. Please note that this list is not exhaustive. To:
      1. Enable us to develop and market our products and services;
      2. Market a full range of recruitment services to you;
      3. Send you details of reports, promotions, offers, networking and events, and general information about the industry sectors that we think may be of interest to you.
      If we need your consent for any aspect of these activities not covered in our legitimate interests we will ask you for an opt-in. If you wish to opt-out at any time and will be given the opportunity to do so in the marketing material you may receive.
   Equal Opportunities Monitoring and other Special Personal Data
   4. While we are committed to ensuring that our recruitment processes are carried out in a meritocratic manner, we may (in certain specific circumstances and in accordance with the law) collect some data in regard to your ethnic background, gender, disability, age, sexual orientation, religion and socio-economic background.
   5. We may, in an anonymised form, present this data to our Clients where contractually obligated so to do.
   6. We may collect other personal information about you, such as health related information or details of criminal convictions if that is appropriate under the circumstance, in accordance with the law and required for the role that you have applied for.
   7. We may also use your personal data for the purposes of execution of our general business operations.
   8. In unusual circumstances it may become necessary for JGP or our clients to use personal data in to assist in the establishment of, exercise or defence of legal claims.
   Client data
   9. We use Client data in four primary ways:
      1. Recruitment Activities;
      2. Marketing Activities;
      3. For the purposes of execution of our general business operations;
      4. To assist in the establishment of, exercise or defence of legal claims.
   Recruitment Activities
   10. We will do everything possible to ensure that we provide you with the best possible quality candidates, any may use some of your personal data in order to accomplish this. This includes:
       1. Storing your contact details on our database;
       2. Updating your details on our database when necessary;
       3. Keeping records of meetings or conversations that we have with you;
       4. Undertaking research into customer satisfaction;
       5. Processing your data for the purpose of carrying out targeted marketing campaigns.
   11. We may also use your personal data for the purposes of execution of our general business operations.
   Marketing Activities
   12. We may send you information that we think you may find interesting, to ask for your help or to notify you to changes made to our terms and conditions of service. We may use your personal data for the purposes listed below, where appropriate and in accordance with the law. This includes;
       1. Enable us to develop and market our products and services;
       2. Market a full range of products to you;
       3. Send you details of reports, promotions, offers, networking and events, and general information about the industry sectors that we think may be of interest to you;
   13. We may also use your personal data for the purposes of execution of our general business operations.
   Supplier data
   14. We use Supplier personal data in three primary ways:
       1. To obtain support or services from you;
       2. To help us target more appropriate marketing activities;
       3. We may also use your personal data for the purposes of execution of our general business operations.
   15. In unusual circumstances it may become necessary for JGP to use personal data in order to assist in the establishment of, exercise or defence of legal claims.
   16. We may use your personal data for these purposes if we consider it necessary and within our legitimate interests.
   17. We will not as a matter of course seek explicit consent before sending marketing material to a corporate postal or email address.
5. Who do we share your personal data with?
   1. Where appropriate and in accordance with the law we may share your personal data with the following categories of people:
      1. Anyone employed by JGP;
      2. Individuals and organisation who hold information regarding your application;
      3. Tax, audit or governmental or legal authorities, when be believe in good faith that regulation requires us so to do;
      4. Third party outsourced service providers, such as IT and documentation storage where appropriate and when protections are in place;
      5. Potential employers;
      6. If JGP merges with or is acquired by another business or company in the future, or is in meaningful discussions about such an eventuality, we may share your personal data with the (prospective) new owners;
      7. Please note that we may also share your personal data with multiple data controllers in the course of your job search. Should you wish to exercise your rights in regard to this data, JGP is not liable for the use of or accessibility of the data by these external data controllers. We will however assist you to the greatest reasonable extent and where appropriate to do so.
6. How do we safeguard your personal data?
   It is possible that personal data we collect from you may be transferred, stored and/or processed outside the European Economic Area. In connection with such transfers these are made on the bases of safeguards and you can obtain details of the safeguards by contacting us above. These can include:
   1. The EU Model Clauses between us and the recipient; or
   2. The transfer is made on the basis of an adequacy decision such as the Privacy Shield for transfers to the US or Swiss Privacy shield for Switzerland; or
   3. The transfer is made on the basis the European Commission has decided that the relevant non-EU country ensures an adequate level of protection; or
   4. Another reason applies so for example the transfer is necessary for legal claims, to protect the vital interests of an individual or necessary for the performance of a contract, public interest or with consent.
7. How long do we keep your personal data for?
   1. We will keep your personal data on our system following meaningful contact within two years. You are able to delete, withdraw, restrict and amend your personal data within your account profile at any time.
   2. We will keep any personal data regarding special or criminal data based on our client instructions and in accordance with their policy or for such a longer period as we consider in good faith that the law or relevant regulations require us to preserve your data.
8. Your rights in relation to your personal data
   1. The GDPR allows you to retain various rights with regard to your data. These are detailed below.
   2. Please note that we are only able to access, amend or provide you with your personal data that we are storing. If you have applied for a position through our platforms, job boards or recruitment function it may be necessary for you to contact the organisations to whom you have submitted your information in order to exercise your rights. Please refer to the job advert or contact us as per Annex A and we will assist you in this process to the greatest reasonable extent and where appropriate to do so.
   3. In addition to your ability to withdraw any consent you may have given to our processing your personal data, you may have a number of rights in connection with the processing of your personal data, including:
      1. The right to request access to your personal data that we process or control;
      2. The right to request rectification of any inaccuracies in your personal data or, taking into account the purposes of our processing, to request that incomplete data is completed;
      3. The right to request, on legitimate grounds (as specified in law) erasure or restriction in the processing of your personal data that we process or control;
      4. The right to object, on legitimate grounds as specified in law, to the processing of your personal data;
      5. The right to data portability i.e. to receive your personal data in a structured, commonly used and machine-readable format and to have your personal data transferred to another controller, to the extent applicable in law; and
      6. The right to lodge complaints regarding the processing of your personal data with the Information Commissioner's Office or other relevant supervisory body. Please see https://ico.org.uk/concerns/ for how to do this.
If you would like to exercise any of the rights set out above, please contact us using the contact details set out in Annex A.
9. The legal basis for the processing of data
   We will ensure any processing of your personal data shall be lawful, to the extent that at least one of the following applies:
   1. You have given consent to the processing of your personal data for one or more specific purposes;
   2. Processing is necessary for the performance of a contract;
   3. Processing is necessary for compliance with a legal obligation to which the controller is subject;
   4. Processing is necessary in order to protect your vital interests or of another natural person;
   5. Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
   6. Processing is necessary for the purposes of our legitimate interests pursued by [us] or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of [you] which require protection of personal data." Examples include:
      • Having posted their professional CV information to a public platform, would agree to the collection and otherwise use of their personal data in order to fulfil the recruitment function;
      • To confirm references, qualifications and criminal record, to the extent provided for by the law, through JGP;
      • To process your data to ensure that you are provided with the expected service in regard to your job seeking;
      • As part of our service offering as a business, and help differentiate us in a competitive marketplace, so it is in our legitimate interests to use your data for this reason.
   Special data
   7. 'Special' personal data covered by Article 9 of the GDPR may be requested but is given voluntarily. Types of data include;
      1. Ethnicity
      2. Gender
      3. Sexual Orientation
      4. Trade Union Membership
      5. Right to Work
   8. Where given, we will ensure any processing of this personal data shall be lawful, to the extent that at least one of the following applies:
      1. Processing is necessary for the purposes of carrying out obligations to comply with the clients' Equal Opportunity Policy;
      2. Processing is necessary to defend legal claims and ensure compliance in the field of employment;
      3. Processing for statistical purposes, subject to appropriate safeguards including measures such as pseudonymisation.
   Criminal data
   Criminal data will be requested as deemed necessary by the client to fulfil additional legal safeguards in the field of employment. Please refer to the clients' privacy policy for more information.
10. Establishing, exercising or defending legal claims
    1. In extenuating circumstances, it may be necessary for us to use your data in connection with the exercising or defending of legal claims. The GDPR allows this where the processing "is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity".