IT Project Support Officer

Are you ready to take your project management career to the next level? Do you thrive in busy environments and love the challenge of supporting high profile, impactful IT transformation projects? If yes, then this is the role for you!

Our One Council Digital and Technology Programme is at the heart of this transformation, and we need YOU to help us deliver ground-breaking projects that make a real difference. As an IT Project Support Officer, you’ll be reporting to the IT Programme Manager and working closely with Project Managers and IT teams who are delivering critical technology rollouts. You will play a pivotal role in ensuring our device deployment and business change projects run smoothly, from start to finish. This is your chance to be part of something big!

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising that you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

 

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

What will you be doing?

In this role, you’ll be hands-on with some of the most exciting projects across the organisation. You’ll:

- Be the project tech guru — provide expert support using cutting-edge tools like Monday.com, SharePoint, and Microsoft Teams to keep things running smoothly.

- Lead the charge — coordinate, track, and report on project performance, from resource timesheets to monthly budgets, making sure everything’s on track!

- Influence & inspire — get the whole team on board with best practices and standardised approaches, ensuring we’re all working in harmony.

- Take the reins on key workstreams — plan, coordinate, and facilitate progress to ensure projects hit their objectives and unlock business benefits.

- Engage with diverse teams — from Learning & Development to HR, Finance, and beyond, you’ll collaborate with different departments to ensure every project is a success!

- Be the organisational glue — organise high-profile meetings, capture key decisions, and provide professional advice on governance and best practices.

About you

We need someone who’s passionate about project management and loves a challenge! If you have:

- A degree or equivalent qualification, or the experience to back it up. 

- PRINCE II Foundation or similar project management training.

- Expertise with Microsoft 365 tools (especially Monday.com, SharePoint, and Teams).

- A problem-solving mindset with experience in project reporting and governance. 

- Fantastic communication and interpersonal skills to motivate teams and build strong relationships. 

- The ability to juggle multiple priorities and stay cool under pressure— we need someone who thrives when things get busy!

 

Please refer to the attached Job Description and person spec for full details

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)