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At HCC we are committed to working towards: -<ul>\n<li> A cleaner Greener Environment for all </li>\n<li> Providing Healthy and Fulfilling lives for ALL of our residents </li>\n<li> Sustainable, responsible growth in our county </li>\n<li> Excellent council services for all </li>\n</ul>Whichever part of HCC and whichever role you join us in you will be certain that the role that you do will play a significant part in achieving our goals. Our Recycling Centre service team are looking for self-motivated individuals to work alongside us to achieve our vision to increase recycling rates and divert waste from landfill in Hertfordshire. About the role As a Senior Site Operative you will be:<ul>\n<li>Acting as the Senior Operative on site, instructing and mentoring operatives when the Site Manager is on leave.</li>\n<li>Responsible for the safe opening and closing of site.</li>\n<li>Manage all documentation for the site both paper form and computerised in the site managers absence.</li>\n<li>Show and help service users put their waste in the correct areas as appropriate.</li>\n<li>Check permits for vans and trailers and check for certain types of waste.</li>\n<li>Ensure that the waste streams do not get mixed up.</li>\n<li>Maintain a clean and tidy work environment.</li>\n<li>Look for ways to improve customer service and recycling rates.</li>\n<li>Compaction of waste through use of JCB's and compactors (training provided)</li>\n<li>Opportunity to be part of the staff engagement group.</li>\n<li>Manage and implement trials for new waste streams and improvements to the service.</li>\n</ul> About you We'll need you to have a proven track record of delivering excellent customer service and be able to ensure work is carried out to a high standard. With highly developed interpersonal skills you will be confident in advising residents of how to dispose of their waste. Ability to remain calm under pressure, work safely and follow procedures. Be able to maintain a high level of service in all weather conditions. Have experience of working under prolonged periods of sustained physical effort. Be able to support and manage a team of operatives. Be the first aider and fire marshal on site. All training is provided including but not limited to First Aid, Fire Marshall, Manual Handling and Plant. Opportunity to progress within the team. This job role is within the Operational Services, level OPS5 job profile. Please locate this via: Job profiles - Operational services To hear more about this opportunity please contact Yvonne.Tobolewski@hertfordshire.gov.uk for an informal discussion about the role. This is an ongoing advert and interviews will take place on a rolling basis. Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£24,991 progressing to £26,267","publishDate":"2024-11-21T06:00:08.000Z","expirationDate":"2025-11-21T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/4ed0c9ef-5d1d-419f-9369-6dbfe6e87f87.png","score":1,"featured":false,"enhanced":false},{"id":"d77a9e42-90bb-4b95-99b0-cd00f78687af","title":"Senior Estates Officer","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Senior Estates Officer Starting Salary: £52,138 opportunity to progress to £57,652 Hours: 37.0 Location: Stevenage Contract Type: Fixed Term End Date- 2 years Directorate: Resources About the team<ul><li>You will join a team who are one section of a wider Estates team and you will be a key part of a team working on a varied portfolio including Libraries, Adult Care sites (e.g. supported living, care homes and extra care), Fire Stations, Register Offices, Waste Recycling facilities, Highways, Public Health, and operational properties (such as the council offices).</li></ul><ul>\n<li>You will be required to provide instruction and manage our external property management consultants (and other external consultants as required).</li>\n<li>You will also be expected to work alongside multi-disciplinary professional teams in our legal services, property planning, development, design and capital delivery, facilities management etc.</li>\n<li>You will also work closely with our internal clients, the service teams, to realise the best possible solution for the County Council taking in to account any specific requirements identified for each site.</li>\n<li>You will also oversee the process of gaining approvals within a political arena. </li>\n<li>We work in a hybrid way, and this varied role therefore offers both flexible and remote working.</li>\n</ul> About the role As Senior Estates Officer, you will support the professional management of the property assets to ensure they are used efficiently and in accordance with the wider strategic asset management plans. This role will focus on the Adult care Service sites (e.g. supported living, care homes and extra care). There will be exciting implementation work following the impending Supported Living Strategic Review, and also project work relating to sites for Extra Care development and working with the disposals team, and Adult Care Service towards disposal. As well as involvement in reviews of the existing elderly care home estate and implementing strategies to improve and enhance the offering going forwards. The role will be required to provide professional property advice on land and property matters in line with RICS standards and the County Council's protocols. Responsibility for landlord and tenant activities (including rent reviews, lease renewals and lease regears), project work, strategic consultancy, professional estates advice to colleagues and other stakeholders, estate, asset and property management. The role reports directly to Strategic Asset and Estates Manager. About you Essential:<ul>\n<li>Proficient ICT and Microsoft Office skills are required.</li>\n<li>We are looking for an experienced estates/property professional with knowledge in all aspects of estate management.</li>\n<li>Applicants will need to demonstrate a thorough understanding of property, planning, legal matters and have a political awareness in dealing with sensitive issues.</li>\n<li>Good time and diary management is essential due to a busy workload.</li>\n</ul>Desirable:<ul>\n<li>Experience of working for a Local Authority property area</li>\n<li>MRICS preferred but not essential.</li>\n</ul> This job role is within the Corporate Services, level CORP13 job profile. Please locate this via: Job profiles - Corporate services To hear more about this opportunity please contact Stuart Paskins, stuart.paskins@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: to be confirmed Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£52,138 opportunity to progress to £57,652","publishDate":"2024-11-21T02:50:27.000Z","expirationDate":"2024-12-04T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/ac573e72-b5b6-4ebd-bd8b-903301cd94f5.png","score":1,"featured":false,"enhanced":false},{"id":"4fb27a4b-ba0b-4f6f-9b0a-50aea7315e4f","title":"Fleet Driver - Welwyn Garden City","employer":"Hertfordshire County Council","department":"","location":"Welwyn Garden City","locationType":3,"description":"Job Title: Fleet Driver - Welwyn Garden City Starting Salary: £24,404 (£12.65 per hour) progressing to £24,790 (£12.84 an hour) pro rata for part time. Hours: 15.0 Location: Welwyn Garden City Contract Type: Permanent Directorate: Growth & Environment About the team The Fleet Services team provides essential dedicated support to collect and deliver the Council's buses and other vehicles to and from various internal and external service providers around the county. A part of this work includes the inspection and assessment of the vehicles as well as ensuring that any driven are in a roadworthy condition. All driving that is carried out within this role will be done so by you in a safe and controlled manner. About the role The post will be based at the busy hub of Fleet Management and will involve a variety of tasks relating to daily fleet operations. The majority of these tasks will be associated with Wheelchair accessible vehicles collections and deliveries; however Integrated Transport Unit covers a wide variety of additional day-to-day duties. About you<ul>\n<li>\nDriving Qualification: Must possess at least a D1 entitlement.</li>\n<li>\nTeam Player: Ability to work well in a team and independently. Must be adaptable to change and have strong interpersonal skills for interacting with customers, the public, and colleagues.</li>\n<li>\nPhysical Fitness: Must be physically fit to meet the demands of the job.</li>\n<li>\nFlexibility: Willingness to adjust start and finish times (core hours are 8:30-16:30, with a 16:00 finish on Fridays) in case of breakdowns. Flexibility with annual leave in coordination with fleet staff is also required.</li>\n<li>\nManual Handling: Ability to safely perform manual handling tasks, understanding and applying safe techniques.</li>\n</ul> This job role is within the Operational Services, level OPS4 job profile. Please locate this via: Job profiles - Operational services To hear more about this opportunity please contact Brian Jarvis 01438 845453 or Stephen Morgan 01992 556790 for an informal discussion about the role. Interview Date: 16th December 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£24,404 (£12.65 per hour) progressing to £24,790 (£12.84 an hour) pro rata for part time.","publishDate":"2024-11-20T03:20:20.000Z","expirationDate":"2024-12-08T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/6a215f21-8068-4f62-bbc9-1e7ae655c5e6.png","score":1,"featured":false,"enhanced":false},{"id":"ed372dd7-dd7c-45b1-b0cd-8b771bed57f5","title":"CEIAG WRL Development Worker","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: CEIAG WRL Development Worker Starting Salary: £37,035 progressing to £40,476per annum Hours: 18.5 Location: Hertfordshire Contract Type: Permanent Directorate: Childrens Services About the team Hertfordshire County Council Services for Young People is the primary provider of youth work, careers education information advice and guidance, and work-related learning including work experience to young people in Hertfordshire. The Service delivers targeted prevention and early intervention work to ensure that young people get the guidance they need by offering high quality Careers Education, Information, Advice and Guidance (CEIAG) to young people who are in learning and NEET, with a focus on vulnerable groups. It supports young people who are challenged in education, their communities or home life to ensure a successful transition to adulthood. About the role You will have the ability to quickly establish positive relationships with diverse groups of young people and partners, to respond flexibly to their needs and to the priorities of the Service. Good organisation and communication skills are essential as you will be producing reports and corresponding with young people, parents, and partner agencies. You should be confident in the use of IT including to accurately record data. About you Essential:<ul>\n<li> Full UK Driving Licence and regular access to a vehicle </li>\n<li>Good communication and organisation skills</li>\n<li> Confident use of IT </li>\n<li> Ability to quickly establish positive relationships with a diverse group of young people and partners. </li>\n</ul>Desirable:<ul><li>CEIAG Level 6 Qualification</li></ul> This job role is within the Community Services, level COM10 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact Lucy Davis ( lucy.davis@hertfordshire.gov.uk ) for an informal discussion about the role. For more information regarding the work of Services for Young People please visit www.servicesforyoungpeople.org Interview Date: w/c 9th December Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£37,035 progressing to £40,476per annum","publishDate":"2024-11-20T03:20:20.000Z","expirationDate":"2024-12-01T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/57875ae9-1834-4d8b-95bd-e1dce7029130.png","score":1,"featured":false,"enhanced":false},{"id":"0b8d44f3-7b32-40c2-b99e-0490aa3eb44b","title":"Executive Support Officer - Director of Law & Governance","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Executive Support Officer - Director of Law & Governance Starting Salary: £30,559 with the opportunity to progress to £33,366 per annum Hours: 37 Location: Stevenage with some opportunity to work remotely Contract Type: Permanent Directorate: Resources About the team This is a rare opportunity to join Hertfordshire County Council as Executive Support Officer to our Director of Law and Governance. You will be based in a fast-paced environment at our Stevenage offices, undertaking a crucial role in ensuring the efficient and effective operation of our Legal Service. About the role We're seeking a diligent, detail-orientated and proactive person to provide effective, high quality and confidential dedicated support to the Director of Law and Governance in our large local government authority. In this role you'll act as the first point of contact to our Chief Legal Officer with responsibility for their diary and inbox and will represent their interests as contact for internal and external stakeholders. In this role you will also be actively involved in supporting the Hertfordshire Heads of Legal meetings, Complaints Managers meetings, Lawyers in Local Government meetings, Public Law Partnership meetings, Legal Services Management Team meetings and Whistle Blowing meetings. Confidentiality and an ability to deal sensitively with information is therefore essential to this role. In addition, you'll be supporting the effective running of the Law and Governance management team, including providing briefing notes and presentations for internal and external meetings, conducting research and supporting their work with clients and staff within the HCC Legal department as required . About you The ideal candidate with be an enthusiastic individual with a can do attitude, as well as being self-motivated, professional and approachable, always providing excellent team support and best practice. Essential <ul>\n<li> Competent administrator with experience of using Microsoft Office, including Excel </li>\n<li> Excellent customer care skills, acting as first point of contact </li>\n<li> Excellent in prioritisation of numerous tasks, efficient in time management and able to work with competing timescales and challenging demands. \n</li>\n</ul>Desirable<ul>\n<li> Knowledge or experience of working in a political environment, and of local government corporate objectives and current issues </li>\n<li> Knowledge or experience in Legal administration </li>\n</ul> This job role is within the Business Support Services, level 8 job profile. Please locate this via: Job profiles: Business support services To hear more about this opportunity please contact Eden.Scott@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: 12th-13th December 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 to £33,366 pa","publishDate":"2024-11-19T12:00:19.000Z","expirationDate":"2024-12-05T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/69656ef9-a900-483c-a826-b9b21bb930c2.png","score":1,"featured":false,"enhanced":false},{"id":"5c294052-fa68-4cd1-8ebc-72971f9cc105","title":"Senior Flood Risk Officer","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"Job Title: Senior Flood Risk Officer Starting Salary: £41,511 plus £4,207 Market Enhanced Payment progressing to £45,718 plus £4,046 Market Enhanced Payment Hours: 37.0 + £3,000 welcome payment - Terms Apply Location: Farnham House, Stevenage with hybrid working options available. Travel required to sites throughout Hertfordshire. Contract Type: Permanent Directorate: Growth & Environment About the team The SuDS and Watercourses Team, contribute to reducing flood risk while supporting sustainable growth within Hertfordshire and ensuring the Council meets its statutory responsibilities under the Flood and Water Management Act 2010, primarily in its role as a statutory consultee in the planning system. Our ambition is to ensure that sustainable growth in Hertfordshire can be achieved without increasing flood risk elsewhere and ideally, reducing flood risk to existing properties where possible. Please follow these links to see more information on the work that we do. Website https://www.hertfordshire.gov.uk/services/recycling-waste-and-environment/water/flooding-in-hertfordshire.aspx About the role We are looking for an individual with the ability and expertise to provide timely, high-quality advice and expert consultation on the flood risk, engineering designs and sustainable drainage aspects of Major planning proposals and applications. You will also input into flood risk management within the county through the regulation, inspection and enforcement of ordinary watercourses. You will have an important role in the Council's response to flooding events. The successful applicant will be expected to support the Flood Risk Management Team following major flood events through desk and field-based flood investigations, liaison with affected residents and other stakeholders such as the Environment Agency and Thames Water. About you You will already have a good working knowledge of relevant national policy and legislation covering flood risk/sustainable drainage, spatial planning, and a relevant qualification. You'll be adept at communicating ideas persuasively, both orally and in writing, and at collaborating with a diverse group of colleagues, consultants, professionals, partners, and members of the public. You will enjoy working as part of a team and have examples of where you have negotiated with external parties to achieve justified and appropriate outcomes within set timeframes. You'll demonstrate enthusiasm for raising awareness of the benefits and importance of sustainable drainage and flood risk management and see them reflected in placemaking, with an ambition to make a difference in Hertfordshire's environment. Through this role you get to progress your career in Flood Management, whilst contributing to sustainable growth in Hertfordshire. A full current driving licence is essential with access to a vehicle for site visits, and you will be expected to work in rural locations with difficult terrain. This job role is within the Technical Services, level TEC11 job profile. Please locate this via: Job profiles: Technical services To hear more about this opportunity please contact David Uncle on 01992 555839 for an informal discussion about the role. Interview Date: week commencing 16th December 2024 You will be joining a talented and experienced Lead Local Flood Authority team and will be supported in your development as you support others in theirs. Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Please note that we will be viewing applications prior to the closing date although no offers will be made. We can also be flexible with respect to interview dates and times so please apply and inform us should you need a different day to that mentioned. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£41,511 plus £4,207 Market Enhanced Payment progressing to £45,718 plus £4,046 Market Enhanced Payment + £3,000 welcome payment - Terms Apply","publishDate":"2024-11-19T12:00:19.000Z","expirationDate":"2024-12-08T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/db247b6d-e865-4bc6-9c3b-4feed12a7577.png","score":1,"featured":false,"enhanced":false},{"id":"8b6b1d9d-77fb-499d-871d-0755e88d3f8c","title":"Leaving Care Personal Advisor","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Leaving Care Personal Advisor Starting Salary: £33,366 progressing to £36,124 pa Hours: 37.0 Location: Stevenage Contract Type: 12 Month Fixed Term/Secondment Directorate: Childrens Services About the team We are expanding our Leaving Care workforce and a number of exciting opportunities have arisen, which means we are recruiting additional Leaving Care Personal Adviser roles. These roles offer support to young people transitioning to adulthood after previously being children looked after. Leaving Care Personal Advisers provide support, advice, and guidance holistically to support our Care Leavers into adulthood. About the role As a Leaving Care Personal Adviser, you will work with young adults who are Care Leavers alongside a range of statutory and community services to ensure the best outcomes for those we work with. You'll be working in a fast-paced environment with young people who will be transitioning from being Children Looked After to Care Leavers and who require support, advice, and guidance to ensure they move in to adulthood and beyond successfully. This includes;<ul>\n<li>Working in line with statutory responsibilities set out in the Children (Leaving Care) Act 2000 and the guidance supporting the Children and Social Work Act 2017.</li>\n<li>Being responsible for a case load of Care Leavers from the age of 18 to 25.</li>\n<li>Supporting transitions between 17-18 years old alongside a CLA Social Worker.</li>\n<li>Assessing young people's needs and acting as lead professional, developing clear pathway plans and involving other agencies where appropriate.</li>\n<li>Engaging in effective multi agency working, developing collaborative relationships with agencies and coordinating support i.e. mental health, substance use, homelessness.</li>\n<li>Engaging with and providing support for young people, including those with significant additional needs to identify and address barriers to personal development, learning and work, particularly during periods of transition.</li>\n<li>Providing direct support to young people preparing to leave care, in order to endure a smooth and positive transition to independent living.</li>\n<li>Working with young people and their significant others, including family members/carers and others, to enable them to contribute to maximising the young person's potential.</li>\n<li>Working to agreed targets, monitoring the progress of young people on caseload through regular review, recording data on relevant management information systems to appropriate timescales and standards, producing reports and correspondence as required.</li>\n<li>Keeping up to date with relevant updates in legislation, guidance, policy and procedures in relation to Care Leavers and issues which impact on them i.e. housing, cost of living.</li>\n</ul> About you Essential:<ul>\n<li>Knowledge of child development, adolescence, social, emotional and mental health needs</li>\n<li>Knowledge/experience of working with care leavers, young people and/or families</li>\n<li>Knowledge of current legislation and guidance relating to safeguarding children and adults</li>\n<li>Understanding of transition to adulthood and of being a Child Looked After</li>\n<li>Experience of multi-agency working</li>\n<li>Ability to engage and safeguard young people and families</li>\n<li>Ability to engage with young people who may be parents</li>\n<li>Ability to use structured assessment tools and plan interventions</li>\n<li>Ability to communicate effectively (in both written and verbal forms) with young people, their families, and other professionals</li>\n<li>Ability to engage with young people who may be parents</li>\n<li>Ability to use structured assessment tools and plan interventions</li>\n<li>Ability to communicate effectively (in both written and verbal forms) with young people, their families, and other professionals</li>\n<li>Effective skills in organisation, time management and in managing a complex workload</li>\n<li>Competent in using ICT packages relevant to the role to store and present information</li>\n<li>Commitment to own continuous professional development and best practice</li>\n<li>Driving licence and access to a vehicle for work purposes</li>\n</ul>Desirable:<ul><li>Knowledge of working with Care Leavers within a formal working environment.</li></ul> This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via: Job profiles - Health and social care To hear more about this opportunity please contact Helen.Andrews@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: 4th December Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£33,366 progressing to £36,124 pa","publishDate":"2024-11-19T03:43:10.000Z","expirationDate":"2024-11-26T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/49ca925d-6308-4e38-b1df-1f4581341520.png","score":1,"featured":false,"enhanced":false},{"id":"2a78258e-9a62-4ce7-8e93-e95d9dc62384","title":"Tribunals Officer","employer":"Hertfordshire County Council","department":"","location":"Hemel Hempstead","locationType":3,"description":"Job Title: Tribunals Officer Starting Salary: £37,035 per annum, progressing to £40,476 per annum Hours: 37.0 Location: Stevenage or Hemel Hempstead with travel countywide Contract Type: Permanent Directorate: Childrens Services About the team Join us as a Tribunal Officer and play a key role in supporting our diverse community by ensuring fair resolutions for everyone. Our goal is to create a tribunal service that is accessible, transparent, and efficient. You'll be an essential part of our team, collaborating with Parents/Carers/YPs, schools and other key stakeholders both internal and external within the statutory and legal framework related to the SEND process. While our team is well-established, we're always seeking new ways to innovate and improve. Your input will be crucial in shaping the future of our service to meet the evolving needs of our SEND community About the role This is varied role with families and young people, at the core of what you do, you will focus on the following:<ul>\n<li>Casework: You will handle high-quality casework, encouraging resolution and reconciliation for appeals received by the Tribunal.</li>\n<li>Representation: You will represent the Local Authority at the Special Educational Needs and Disability First Tier Tribunal, defending the proposed service provision for individual children and young people.</li>\n<li>Coordination: You will coordinate robust multi-agency plans, using your negotiation and influencing skills to work with parents, schools, and multi-disciplinary practitioners, defending the appropriateness of provision for the child.</li>\n<li>Development: You will develop the multi-agency response to a Tribunal, including creating chronologies, chairing and arranging conferences and multi-agency meetings, and compiling other tribunal paperwork.</li>\n<li>Policy Contribution: You will contribute to the development of policies, procedures, and provisions for children with SEN. This includes staying updated on SEN casework, national legislation changes, and departmental policies, as well as supporting the induction, training, and support of team members.</li>\n<li>Database Management: You will input and maintain accurate and comprehensive database records as required and participate in the Local Authority's systems for monitoring and quality assurance for children and young people in appeal.</li>\n</ul> About you Essential Criteria The ideal post holder will demonstrate:<ul>\n<li>An extensive background working in SEND 2-3 years' experience of working in or aligned to SEND with an awareness of the services provided.</li>\n<li>Previous experience of working within complex systems and processes, preferably in a children's services or legal setting.</li>\n<li>Previous experience of working with families or young people.</li>\n<li>Exceptional skill in building and maintaining relationships with a wide variety of stakeholders, and ability to negotiate and influence.</li>\n<li>Knowledge of law and procedures governing statutory assessment including the Children and Families Act 2014, SEN Code of Practice 2014 and the Equalities Act2010.</li>\n<li>Excellent organisation skills including an ability to work unsupervised, systematically and an ability to manage constraints and conflicting demands and work to tight deadlines.</li>\n<li>Excellent customer service skills using verbal and written communication methods.</li>\n<li>Excellent IT skills including the ability to compile reports, analyse data and ensure the respective database is used to plan and monitor to meet statutory deadlines.</li>\n<li>They have the experience and expertise to liaise with multi- disciplinary agencies, parents and carers.</li>\n<li>They hold a recognised vocational or professional qualification plus broad experience in area of expertise, and/or a degree and significant experience relating to SEND.</li>\n<li>They hold a driving licence and will attend the office as required.</li>\n</ul>Desirable criteria<ul>\n<li>Experience of Tribunals including representing at the same.</li>\n<li>Will have full knowledge of the law in this area including up to date knowledge of recent caselaw.</li>\n</ul>This role offers rewarding challenges, such as navigating complex cases and making a tangible difference in the lives of children and young people. It's an excellent opportunity for career development, providing valuable experience in legal representation and multi-agency coordination. As a Tribunal Officer, you will play a fundamental role in driving positive change within the SEND community, ensuring that every child receives the support they need. Join us and be a part of a team dedicated to making a lasting impact. This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via: Job profiles - Health and social care To hear more about this opportunity please contact vanessa.croxford@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: w/c 9th December 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£37,035 progressing to £40,476 pa","publishDate":"2024-11-19T03:43:10.000Z","expirationDate":"2024-12-01T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d90c0894-0944-46d6-8545-7347812c1293.png","score":1,"featured":false,"enhanced":false},{"id":"bd76e2c9-7776-439b-90c3-b900d18923c2","title":"Executive Support Officer - Chief Executive’s Office","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Executive Support Officer - Chief Executive's Office Starting Salary: £30,559 with the opportunity to progress to £33,366 per annum Hours: 37 hours and 18.5 hours available Location: Stevenage - with some limited opportunity to work remotely Contract Type: Permanent Directorate: Resources About the team This is a rare opportunity to join Hertfordshire County Council as Executive Support Officer to our Chief Executive, Angie Ridgwell. You will be based in a fast-paced environment at our Stevenage offices, undertaking a crucial role in ensuring the efficient and effective operation of our Executive Support Hub. About the role We're seeking a diligent, detail-orientated and proactive person to provide effective, high quality dedicated support to the Chief Executive of our large local government authority. In this role you'll act as the first point of contact to our Chief Executive and will have responsibility for management of their diary and inbox. You will work closely with the Chief Executive to understand their working style and build effective relationships with senior officers across the organisation. In addition, you'll be supporting the effective running of several senior stakeholder meetings, including our Strategic Management Board. This will include drafting agendas, collating board packs, maintaining forward plans and action logs, and minuting meetings. You will also deal regularly with internal and external stakeholders and partners and will be able to represent the organisation and the Chief Executive professionally and in line with the County Council's values. You will be a key part of the wider Executive Support Hub working with colleagues and to ensure effective co-ordination between diaries to support effective management of the Council's business. About you The ideal candidate with be an enthusiastic individual with a can-do attitude, as well as being self-motivated, professional and approachable, always providing excellent team support and best practice . Essential <ul>\n<li> Experience in diary and inbox management, able to use initiative to prioritise issues and invites on behalf of the Chief Executive </li>\n<li> Competent administrator with experience of using Microsoft Office, including Excel </li>\n<li> Excellent customer care skills, acting as first point of contact and professionally representing the organisation and Chief Executive to internal and external stakeholders </li>\n<li> Excellent in prioritisation of numerous tasks, efficient in time management and able to work with competing timescales and challenging demands. </li>\n<li> Excellent written and verbal communication skills </li>\n</ul> Desirable <ul>\n<li> Knowledge or experience of working in a political environment, and of local government corporate objectives and current issues </li>\n<li> Experience of using MS Teams </li>\n</ul> This job role is within the Business Support Services, level BUS8 job profile. Please locate this via: Job profiles: Business support services To hear more about this opportunity please contact Eden.Scott@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: 12th - 13th December 2024 Benefits of working for us How to apply Previous applicants need not apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 to £33,366 pa","publishDate":"2024-11-19T03:43:10.000Z","expirationDate":"2024-12-05T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/b13c1564-bc1b-4fa9-a7b0-79d74505c7b6.png","score":1,"featured":false,"enhanced":false},{"id":"653d4a3a-b669-4904-9bd2-32c125a0680a","title":"Payroll Officer","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Payroll Officer Starting Salary: £30,559 opportunity to progress to £33,366 Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Resources About the team This is an exciting opportunity to join the Payroll Team as a Payroll Specialist supporting the delivery of consistent, high quality payroll services to Hertfordshire County Council and several other clients. This role forms part of an experienced team, who work in a fast-paced environment and are dedicated to delivering the payroll service to approximately 28 000 employees across various companies. You will not only support the delivery of this service but should be proactive in identifying opportunities for process improvements. About the role You will provide payroll advice in support of service delivery and resolve complex payroll related queries from both managers and employees. You will be required to have an up-to-date knowledge of statutory deductions and legislation and are able to understand and communicate information at all levels, ensuring payroll updates are implemented accordingly. You will also need a high level of understanding and expertise with integrated Payroll applications (SAP desirable) and Microsoft Office applications. Experience in payroll,<ul>\n<li>Including Tax, NI and overpayment calculations.</li>\n<li>Family Leave calculations.</li>\n<li>Sick pay, taking into account statutory guidelines.</li>\n<li>Manual net pay calculations.</li>\n</ul> About you Essential Skills:<ul>\n<li>A high level of understanding of how HMRC legislation applies to payroll, pensions, and other statutory payments.</li>\n<li>Great attention to detail, ensuring the payroll data is right first time, every time.</li>\n<li>Experience in Payroll related applications.</li>\n<li>Excellent communication, organisation, and time management skills.</li>\n<li>Experience using Microsoft Office applications, particularly Microsoft Excel.</li>\n<li>The ability to delve into complex payroll queries and investigations, seeing them through to resolution.</li>\n<li>Experience of providing a range of payroll related advice and guidance across the full range of payroll services to payees and managers.</li>\n<li>Excellent problem-solving skills and the ability to carry out complex manual calculations.</li>\n</ul>Desirable<ul>\n<li>A knowledge of Local Government Terms & Conditions would be an advantage.</li>\n<li>SAP is desirable but training will be provided.</li>\n</ul> This job role is within the Corporate Services, level CORP8 job profile. Please locate this via: Job profiles - Corporate services To hear more about this opportunity please contact Jane Hockly, jane.hockley@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: to be confimred Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 opportunity to progress to £33,366","publishDate":"2024-11-18T03:14:42.000Z","expirationDate":"2024-11-29T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/58679d8f-4f47-42f3-b467-daae4030f86f.png","score":1,"featured":false,"enhanced":false},{"id":"a5f252a7-1e66-42dd-ad28-9a5f05da8176","title":"Assistant Customer Service Supervisor - Stevenage","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Assistant Customer Service Supervisor - Stevenage Starting Salary: £24,790 opportuntity to progress to £27,269 pro-rata for part-time Hours: 18.0 Location: Stevenage Contract Type: Permanent Directorate: Resources About the team Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager. Stevenage Central is a busy library open 7 days a week and offering a wide range of activities to a diverse community. About the role To support the delivery of the Inspiring Libraries 10-year strategy. You will have the skills and abilities to support the Library Manager to actively supervise the team at Stevenage Central Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health & Safety as well as act as the senior on duty as and when required. You will have the ability to compile, maintain and provide effective returns for monthly statistical information. You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required. About you Essential<ul>\n<li>You will have excellent communication and admin skills and you will be passionate about providing great customer care.</li>\n<li>You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.</li>\n<li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li>\n<li>You will be a competent user of Microsoft Packages including Word and Excel in order to collate and present data, and have an ability to support others in using technology.</li>\n</ul>Desirable<ul><li>Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer.</li></ul>Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people's lives. This job role is within the Community Services, level COM6 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact Michelle Lloyd - 01438 864792 for an informal discussion about the role. Interview Date: 26th Novemeber 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£24,790 opportuntity to progress to £27,269 pro-rata for part-time","publishDate":"2024-11-18T03:14:42.000Z","expirationDate":"2024-11-29T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/aa547814-2cbd-45bb-b6a5-9132d70b1b42.png","score":1,"featured":false,"enhanced":false},{"id":"bb9b3e71-9809-41eb-af51-4ae20ec7e03b","title":"SEND EHC Coordinator","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"Job Title: SEND EHC Coordinator Starting Salary: £32,076 progressing to £34,834 pa Hours: 37 Location: Hertfordshire Contract Type: Permanent Directorate: Education and Services for Young People Things are changing in SEND for Hertfordshire County Council . We are making SEND everyone's business. Do you want to make a positive impact and be part of that change? We're investing in our s tatutory SEND workforce. About the role Being an EHC Coordinator, you'll be delivering casework that coordinates professionals across education, health and care as well as the family, to deliver EHC assessments, plans and reviews to time and high quality, with a focus on improving outcomes for children and young people. This includes:<ul>\n<li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages. </li>\n<li> Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. </li>\n<li> Managing and processing statutory casework within legal and internal timelines </li>\n<li> Working collaboratively with professionals across education, health and care services </li>\n<li> Ensuring effective case management, integrated working practice and successful outcomes for children. </li>\n<li> Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings. </li>\n<li> Participating, as required, in a range of meetings with other professionals andparents/carers in relation to individual children with complex needs, including representing Children's Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate. </li>\n<li> Contributing to the development of policy, procedures and provision for children with SEN children's needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members. </li>\n<li> Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority's systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team. </li>\n</ul> About the teams EHC coordinators will be aligned to one of several functional teams supporting either assessment processes, review processes or resolution and reconciliation processes. We have opportunities for you to specialise in:<ul>\n<li>\nSchool Age SEND: responsible for children and young people age 5 - 19 with an EHCP who attend a school</li>\n<li>We also have additional vacancies whereby you may be asked to move into other teams such as Virtual School, Post 16 and Resolutions depending on the business need.</li>\n</ul> About you Essential:<ul>\n<li>Knowledge of the SEND Code of Practice and the Children and Families Act 2014.</li>\n<li>Educated to A level or equivalent.</li>\n<li>Excellent communication skills</li>\n<li>The ability to work to deadlines and under pressure</li>\n<li>High level of literacy to support good case recording and quality EHC plans.</li>\n<li>Hold a current driving licence and have access to a vehicle for work</li>\n</ul>Desirable:<ul>\n<li>Previous experience working in schools to deliver SEND provision or experience with other stakeholders including parents, education, care and health</li>\n<li>Previous experience with casework management </li>\n</ul> This job role is within the Health and Social Care Family, level HSC9 job profile. Please locate this via: Job profiles - Health and social care Benefits of working for us Interviews will be held on Wednesday 11th December & 18th December on MS Teams. How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£33,366 progressing to £36,124 pa","publishDate":"2024-11-15T12:00:12.000Z","expirationDate":"2024-12-01T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/974a024d-70c8-41c0-955b-8c404d56e3e4.png","score":1,"featured":false,"enhanced":false},{"id":"a8fae230-b4c8-4733-b8bb-93a9683d1ad1","title":"Projects Officer - Land Management","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Projects Officer - Land Management Starting Salary: £30,559 progressing to £33,366 pro-rata for part time Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Growth & Environment About the team We are looking for an individual with the ability and expertise to work on environmental land management projects who wishes to take the next step in their career and join our growing Land Management team. Our ambitious Sustainable Hertfordshire Strategy includes a commitment to improve biodiversity across Hertfordshire by 20% before 2050, and this is your opportunity to play a vital role in making this target a reality. The Countryside and Rights of Way Service works in partnership with private landowners, communities and other local authorities to develop and deliver projects that enhance the environment for people and wildlife. Our Land Management team has a broad project portfolio encompassing woodland management, heathland restoration, chalk river restoration and developing old railway lines as active travel routes. About the role Responsibilities of this role include:<ul>\n<li>Providing a professional advisory service to a range of land managers</li>\n<li>Writing management plans and proposals for environmental improvements</li>\n<li>Securing external funding</li>\n<li>Producing specifications, procuring works and managing delivery through contractors</li>\n<li>Working collaboratively with our Access and Communities teams.</li>\n<li>Managing a diverse range of projects simultaneously at different stages in the project lifecycle</li>\n<li>Working in locations ranging from urban green spaces to our National Nature Reserve</li>\n</ul> About you You may already have a track record in the delivery of environmental land management projects. You will already be used to consensus building to establish support for ideas, and working independently and collaboratively with a range of colleagues, professionals, partners and members of the public. You will enjoy and have examples of proactively managing a range of projects from start to finish often with changing priorities, where your flexible approach ensures business priorities are achieved. A full current driving licence is essential, and you will be expected to work in rural locations with difficult terrain. You will be joining a talented and experienced land management team and will be supported in your training and development. Not only do you get to progress your career in countryside management, whilst contributing to enhancing nature in Hertfordshire, you will be involved in projects that will make a significant difference to our environment. Please follow these links to see more information on the work that we do. Website - www.hertfordshire.gov.uk/cms Facebook page - www.facebook.com/HertsCMS This job role is within the Technical Services, level TEC8 job profile. Please locate this via: Job profiles: Technical services To hear more about this opportunity please contact Andrew Taylor on 01992 55606 for an informal discussion about the role. Interview Date: 16th December 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 progressing to £33,366","publishDate":"2024-11-14T12:00:10.000Z","expirationDate":"2024-12-08T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/88deabc7-a05a-482d-bdbf-d9754fd71159.png","score":1,"featured":false,"enhanced":false},{"id":"7d98b825-e3ea-4a57-a89e-bf3499cb9a63","title":"FGC Business Officer","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: FGC Business Officer Starting Salary: £30,559 progressing to £33,366 per annum Hours: 37.0 Location: Stevenage Contract Type: Fixed Term until 30th November 2025 Directorate: Childrens Services About the team A Family Group Conference is a meeting for a child or young person, their family, and friends. It's a safe space where everyone can talk through concerns that have been raised, then come up with a plan to make things better. We are looking for a dynamic, organised, and positive individual to provide a wide range of professional business support to the Family Group Conference Service. Working alongside Managers and Independent FGC Coordinators you will help us to deliver our Accredited Service to Children and Families who are currently working with Children Services in Hertfordshire. About the role To provide a full and wide-ranging professional administrative support to the Family Group Conference Team, (FGC Team) so that it is efficient and effective in meeting its performance standards. The job specifically relates to managing the intake of referrals from other departments to the FGC team and liaising with a Team of self-employed (contracted staff) to ensure that the work is allocated and completed within timescales, with Family Plans being sent out.<ul><li>To be an initial point of contact for the FGC Team in relation to enquires and referrals being made by professionals and the public. To understand the thresholds for the Team and provide advice on when referrals are appropriate for a service.</li></ul><ul><li>To assess, manage and prioritise the intake of referrals to the FGC team, checking that all information is present and correct on referrals received, ensuring that all cases are recorded onto the Teams databases and cross referenced with other systems within the Council.</li></ul><ul><li>To allocate work to the Team's contracted staff, as part of the tendering / procurement processes in line with the Council's procedures.</li></ul><ul><li>To provide professional support to the Manager and Staff team, dealing with confidential and sensitive matters, responding to enquiries and providing the required information to the professionals and public when appropriate.</li></ul><ul><li>Utilisation and management of computer databases and spreadsheets, provide reports and compile information such as statutory returns, analyse the data, identify trends and themes, and manage and track expenditure, procurement and tendering systems.</li></ul><ul><li>To liaise with FGC staff to ensure that children's / family's reports, plans, and case summaries are submitted and uploaded onto the appropriate databases for the team in a timely manner.</li></ul><ul><li>To manage and undertake the provision of a full range of administrative duties such as note and minute taking, filing, scanning and photocopying and deal with all general matters including cash handling, correspondence, purchasing equipment processing invoices and timesheets according to local procedures.</li></ul><ul><li>To line manage the work of other support staff; Apprentice, Intern or Support Officer in their work to support the FGC team effectively meet the performance standards.</li></ul><ul><li>To undertake research work, compiling reports / briefing notes, assessing the impact of changes and making recommendations.</li></ul> About you Essential:<ul><li>A good working knowledge of Children Service's objectives, procedures, thresholds and issues.</li></ul><ul><li>In depth awareness of software packages such as Microsoft Office and good knowledge of local systems.</li></ul><ul><li>Ability to manage and update databases, manipulate data, reconcile issues and produce information and reports</li></ul><ul><li>Ability to coach and guide other workers and provide advice to management.</li></ul><ul><li>Ability to communicate sensitively and well with others, including in meetings and by telephone.</li></ul><ul><li>Ability to work accurately and independently with minimal referral to management.</li></ul><ul><li>Ability to manage demands in own workload and in direct reports.</li></ul><ul><li>Positive approach to the workplace and commitment to working flexibly to achieve service and team needs.</li></ul><ul><li>Good general education.</li></ul>Desirable:<ul><li>There are no specific qualifications required for this job although experience in Children Services or a business-related qualification would be beneficial.</li></ul> This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via: Job profiles - Health and social care To hear more about this opportunity please contact Louise Hagger on 07970 193884 or email louise.hagger@hertfordshire.gov.uk . for an informal discussion about the role. Interview Date: 5 th & 6 th December 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 progressing to £33,366 per annum","publishDate":"2024-11-14T12:00:10.000Z","expirationDate":"2024-11-28T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c50e24a7-2eb0-44b6-833c-f9b707b19ed2.png","score":1,"featured":false,"enhanced":false},{"id":"902075a2-570e-4f56-a393-371016d52c46","title":"Trainee Auditor X 2","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: Trainee Auditor X 2 Starting Salary: £26,835 opportunity to progress to £30,060 Hours: 37.0 Location: Stevenage - Hybrid Contract Type: Permanent Directorate: Resources About the team We are the Shared Internal Audit Service (SIAS) and are proud to provide a high-quality assurance service to a growing portfolio of clients across Hertfordshire and beyond. Now in our thirteenth year, our service is evolving, and we would like you to join us on this exciting journey. As a trainee, you do not need to have experience of what we do, we are much more interested in you as an individual. We are therefore seeking motivated, flexible, and enthusiastic people with an enquiring mind, the curiosity to ask the right questions to understand how things work, and the desire to make them work better. About the role We deal with issues that are fundamentally important to the security and success of our clients. We look to identify, analyse, and reduce wide ranging risks such as those relating to finance, information security, technology, infrastructure, and people. You will therefore work on a variety of assurance and consulting assignments. This work typically includes providing an objective view on the effectiveness of risk management, operations, systems, and processes. And providing insight to develop them when opportunities for improvement arise. Work is typically delivered at client sites, from our office, or working from home. About you Essential<ul>\n<li>Has Maths and English GSCE Grade C or above.</li>\n<li>Can communicate effectively with people, such as when asking questions and giving feedback. Does so with a positive approach and can use a variety of media.</li>\n<li>Has the ability to actively listen and respond to what is said.</li>\n<li>Proficiency in using MS Office products or specialist applications.</li>\n<li>Has the ability to meet deadlines and escalate issues as appropriate.</li>\n<li>Has the ability to work on specific tasks independently and as part of a team.</li>\n</ul><ul>\n<li>Can drive and/or travel around the County using own mode of transport.</li>\n<li>Understands the need for confidentiality, and when circumstances require it.</li>\n</ul>Desirable<ul>\n<li>Is educated to degree level or equivalent, although relevant A Level or vocational qualifications would be considered for the right candidate.</li>\n<li>Can show a basic understanding of typical workplace policies and procedures, such as equal opportunities and health & safety.</li>\n<li>Post holders are expected to study towards, and complete, key professional qualifications relevant to the role.</li>\n</ul>As part of our professional team, you will develop excellent interpersonal skills, be able to manage your time and tasks, be able to learn and study for professional qualifications, all of which will help you progress your career with us. This job role is within the Corporate Services, level CORP7 job profile. Please locate this via: Job profiles - Corporate services To hear more about this opportunity please contact Simon Martin on 01438 845504 or Ayesha Ahmede on 01438 588084 for an informal discussion about the role. Interview Date: 11th and 12th December 2024. Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835 opportunity to progress to £30,060","publishDate":"2024-11-13T12:00:10.000Z","expirationDate":"2024-11-25T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/47bad254-d9af-4790-b4cf-d3b4b28c2955.png","score":1,"featured":false,"enhanced":false},{"id":"703a8024-eac8-4170-b373-aa0d2806987e","title":"Day Service Organiser","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"Job Title: Day Service Organiser Starting Salary: £26,835 (£13.90 per hour) with the opportunity to progress to £30,060 (£15.58 per hour) Hours: Full Time and Part Time Contract Type: Permanent Directorate: Adult Care Services Locations: Bishops Stortford - Bishops House Day Service Hertford - Ware Road Day Service South Oxhey - South Oxhey Day Service St Albans - St Albans Day Service About the team Are you an experienced Day Service Support Worker wanting to progress whilst supporting people to live their best lives? People with disabilities in Hertfordshire need people like you! Come and work for a trusted employer who will value you and support your development About the role Work in Day Centres across Hertfordshire to support people with: To lead on the daily programmes and communicate any relevant changes necessary to other senior staff and/or managers. Applying a positive risk approach in providing innovative day opportunities that both connect and enable those who attend the service. To develop and implement individual and detailed service user support plans, linking with other relevant parties, including liaison with families, health professionals, social workers, and other agencies. Act as link worker to named individuals. To undertake medication duties, including administration and recording, and where appropriate supervise junior staff in this task. About you You need to have some experience as a Day Service Support Worker for this role and to hold an RQF Level 2 award or equivalent - we will support you with all additional the training you need. You just need the right values and a willingness to learn. This job role is within the Health and Social Care, level 6 and 7 job profile. Please locate this via: Job profiles - Health and social care To hear more about this opportunity please contact ed.davis@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£12.84 per hour progressing to £15.58 an hour","publishDate":"2024-11-13T12:00:10.000Z","expirationDate":"2024-12-21T06:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/6330652f-8496-45ba-bb52-345dec9143b5.png","score":1,"featured":false,"enhanced":false},{"id":"b4ae2f96-af9d-4129-8079-bc9ade60ae9a","title":"HSAB Business Manager","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"Job Title: HSAB Business Manager Starting Salary: £46,731 progressing to £51,802 per annum Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Childrens Services About the team This is an exciting opportunity for an experienced manager/advanced or senior practitioner to join our business unit which plays a key role in safeguarding adults by supporting the multi-agency safeguarding arrangements in Hertfordshire. We are looking for a highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of support within the business unit. You will join a friendly, dedicated, and inclusive team. We are actively recruiting for a Business Manager to support the Safeguarding Boards Business Unit (Adults) based in Stevenage. About the role You will play a key role in ensuring that adults are effectively safeguarded by agencies in Hertfordshire by:<ul>\n<li> Working with a wide variety of professionals across the different agencies in Hertfordshire who have responsibilities for safeguarding adults. </li>\n<li> Managing the workstreams of the Hertfordshire Safeguarding Adults Board. </li>\n<li> Managing and driving the work of the Board, sub-groups and safeguarding adults reviews under the Care Act 2014. </li>\n<li> Supporting the HSAB Independent Chair to ensure priorities are met. </li>\n</ul>Ideally you will have a broad knowledge and experience of working with adults and safeguarding. You will be working in a fast-paced stimulating environment that would draw on and build your organisational skills, your ability to prioritise workloads in a relatively fast paced changing environment. Your previous experience working in a collaborative team is essential in this role as together the team will work towards achieving goals and objective. You will be leading on certain workstreams, managing an active and busy administrator, working closely with colleagues and external partners and individuals within the community. About you Essential:<ul>\n<li> Knowledge of safeguarding adults and legislative knowledge of Care Act 2014. </li>\n<li> Knowledge of safeguarding adult's multi-agency arrangements. </li>\n<li> Strong organisational and administrative skills. </li>\n<li> Competent use of Microsoft IT packages. </li>\n<li> Previous recent experience of line managing staff. </li>\n<li> Previous recent experience of working in a collaborative team. </li>\n<li> Able to travel </li>\n</ul>Desirable:<ul>\n<li> Basic financial knowledge. </li>\n<li> Worked within a similar environment </li>\n</ul> This job role is within the Corporate Services, level CORP12 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact Laurence Doe laurence.doe@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: 16th December 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£46,731 progressing to £51,802 per annum","publishDate":"2024-11-13T12:00:10.000Z","expirationDate":"2024-12-01T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8dde8c00-2d51-487b-bf16-a55683b4ecf9.png","score":1,"featured":false,"enhanced":false},{"id":"22253976-5097-4609-bfc6-1131c9b27f9c","title":"Elective Home Education Coordinator","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"Job Title: Elective Home Education Coordinator Starting Salary: £26,835 to £30,060 Hours: 37.0 Location: Hertfordshire Contract Type: Fixed Term End Date Directorate: Childrens Services About the team Elective Home Education is growing within Hertfordshire County Council. Do you want to make a positive impact and be part of an area of growth and challenge? The Elective Home Education team supports and provides guidance to parents who have chosen to educate their child outside of the school system. We are a very experienced team made up of Officers and Coordinators who are committed to achieving the best outcomes for children and young people in Hertfordshire. You will work alongside the EHE Officers and will be expected to establish excellent working relationships with a variety of professionals eg: EHC plan Coordinators, social workers. You will learn and develop sound practice through an established induction programme and ongoing professional support. About the role This is a key role, responsible for supporting the EHE process from the start of a child's EHE journey. You will check for any existing concerns or safeguarding factors for the child and alert the Officers to any identified. You will open up EHE records and then try to engage parents and encourage them to share details of the home education that they are providing so that we can identify children who are not in receipt of a full time, suitable education. You will offer families relevant information in order that they can make an informed decision as to whether they would like to home educate and once they have taken that decision, offer useful information so they can provide their child with a suitable education. You will be regularly checking the EHE email inbox, responding to queries where possible and directing the email to the appropriate Officer when necessary. You will also be taking incoming calls, dealing with queries, signposting to local support offers and providing accurate home education information. You will ensure system reporting is accurate and that processes and practices are followed to maintain consistency across the county. You will need to provide details of conversations and email/text correspondence on our systems. You may be asked to email relevant information to families about events or activities available from other Hertfordshire teams or externally. You will provide administrative support to the team which will involve a variety of tasks eg: checking with schools when a child has gone on/off roll, closing EHE cases when the young person has reached the end of compulsory school age. You will work collaboratively with professionals across services to ensure effective case management, integrated working practice and successful outcomes for children. About you Your customer service skills must be of a high standard to be able to listen to and support parents whilst also sharing important information regarding expectations around home education. You will contact parents in a variety of ways ie: letter, email, text, call, voicemail, Teams calls so being confident in all these communication methods is essential. You will have excellent IT skills to be able to navigate systems to find and record information. You should be proficient in Word and ideally Excel and PowerPoint. We are looking for someone who is meticulous in record keeping and who can make accurate and detailed notes. You will have excellent organisational skills and be able to manage multiple ongoing tasks. You will ensure data compliance by following the guidance provided during your training. You should enjoy routine and carrying out administrative tasks as well as being adaptable and reactive to new challenges as they arise. You will need to work as part of a team and also be self motivated to work independently and unsupervised. You should be able to travel between workplaces for meetings. Your responsibilities and tasks may change according to the needs of the team. This job role is within the Community Services, level COM7 job profile. Please locate this via: Job profiles - Community services You will be part of a team who care passionately about children and their education and will be able to make a difference by supporting parents to carry out their duty under section 7 of the Education Act 1996. EHE Coordinators are crucial team members, helping EHE Officers to identify any children not receiving a full time suitable education. You will have the opportunity to contribute to making the EHE team efficient and effective in order to manage the ever increasing numbers of EHE children being recorded. To hear more about this opportunity please contact Katie Southall - katie.southall@hertfordshire.gov.uk or Anna Shaw - anna.shaw@hertfordshire.gov.uk for an informal discussion about the role. Closing date: 24h November 2024 Interview Date: 4th December 2024 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835 to £30,060","publishDate":"2024-11-12T06:00:08.000Z","expirationDate":"2024-11-24T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d17be005-946e-40b5-b76d-0257ceb5f937.png","score":1,"featured":false,"enhanced":false},{"id":"3a46d35f-c211-4b4e-9105-7fcc5917029c","title":"Customer Service Supervisor - Hemel Hempstead","employer":"Hertfordshire County Council","department":"","location":"Hemel Hempstead","locationType":3,"description":"Job Title: Customer Service Supervisor - Hemel Hempstead Starting Salary: £26,835 Hours: 37.0 Location: Hemel Hempstead Contract Type: Fixed Term End Date 6 Months Maternity Cover - potentially 12 months Directorate: Resources About the team Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy library within a thriving community. As part of the local management team, you will be responsible for the delivery and promotion of all frontline services in Hemel Hempstead Library, ensuring high standards of customer service are maintained at all times. Hemel Hempstead is a large library with a wide range of stock and services including the UKVI service. About the role Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. As a Customer Service Supervisor, you will actively supervise a large public facing team, as well as the daily operations of the library. Responsibilities include managing staff appraisals, timetabling, training, and development. About you Essential<ul>\n<li>Experience, or knowledge in, delivering a high level of customer service and resolving customer queries.</li>\n<li>Ability to successfully supervise a team, using a collaboration and delegation to achieve aims.</li>\n<li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner.</li>\n<li>Skills to support maintaining Health & Safety, Property, and training requirements in the workplace.</li>\n</ul>Desirable:<ul>\n<li>Experience of working in a library</li>\n<li>Able to promote a wide range of library services to all library customers.</li>\n<li>IT Skills</li>\n</ul> This job role is within the Community Services, level COM7 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact Sarah Watt or Ian Pattison on 0300 1234049 for an informal discussion about the role. Interview Date: to be confirmed Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835","publishDate":"2024-11-12T04:59:52.000Z","expirationDate":"2024-11-22T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/2001c61d-0fe4-405a-983e-dab8fea56166.png","score":1,"featured":false,"enhanced":false},{"id":"ebff638f-0cfa-4760-8da7-9ea82ce33be6","title":"Drivers","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"Job Title: Driver Roles across Hertfordshire Starting Salary: £24,404 (£12.65 per hour) progressing to £24,790 (£12.84 an hour) pro rata for part time Hours: Full Time and Part Time hours available Location: Hertfordshire Contract Type: Permanent We have got driving opportunities in a number of teams. About the teams Passenger Transport Driver HertsLynx provides transport to residents in rural areas who need to travel to be able to access education, employment, and leisure activities. Dial-A-Ride and Relief Dial-A-Ride Drivers You'll be responsible for providing a safe, friendly and reliable door to door transport service for elderly and/or disabled people unable to access other public transport . Driver Support Worker (Adults with Disabilities) We're looking for you to offer care and support to adults with a variety of abilities. You'll transport them to and from their homes to day services. Driver Attendant and Relief Driver Attendant You'll be responsible for transporting elderly service users to and from their homes to day services in a safe and caring manner. Driver Attendant (Schools) Your role will be crucial in ensuring children with special needs have a safe, comfortable, and enjoyable journey to and from school each day. More about the jobs For more information about each of these roles please visit our Driving jobs in Hertfordshire page About you<ul>\n<li> You'll be licensed to drive minibus-type vehicles with a full unrestricted D1 category licence. </li>\n<li> You'll be a confident and safe driver. </li>\n<li> You'll have a caring and professional approach. </li>\n<li> You'll have experience of driving both manual and automatic vehicles. </li>\n</ul> Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. 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Hertfordshire County Council jobs

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52
Hertfordshire County Council jobs

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Senior Site Operative

Hertfordshire County Council

£24,991 progressing to £26,267

Hertfordshire (On-Site)

Posted 12 hours ago

Senior Estates Officer

Hertfordshire County Council

£52,138 opportunity to progress to £57,652

Stevenage (On-Site)

Posted 15 hours ago

Fleet Driver - Welwyn Garden City

Hertfordshire County Council

£24,404 (£12.65 per hour) progressing to £24,790 (£12.84 an hour) pro rata for part time.

Welwyn Garden City (On-Site)

Posted 1 day ago

CEIAG WRL Development Worker

Hertfordshire County Council

£37,035 progressing to £40,476per annum

Stevenage (On-Site)

Posted 1 day ago

Executive Support Officer - Director of Law & Governance

Hertfordshire County Council

£30,559 to £33,366 pa

Stevenage (On-Site)

Posted 2 days ago

Senior Flood Risk Officer

Hertfordshire County Council

£41,511 plus £4,207 Market Enhanced Payment progressing to £45,718 plus £4,046 Market Enhanced Payment + £3,000 welcome payment - Terms Apply

Hertfordshire (On-Site)

Posted 2 days ago

Closing in 5 days

Leaving Care Personal Advisor

Hertfordshire County Council

£33,366 progressing to £36,124 pa

Stevenage (On-Site)

Posted 2 days ago

Tribunals Officer

Hertfordshire County Council

£37,035 progressing to £40,476 pa

Hemel Hempstead (On-Site)

Posted 2 days ago

Executive Support Officer - Chief Executive’s Office

Hertfordshire County Council

£30,559 to £33,366 pa

Stevenage (On-Site)

Posted 2 days ago

Payroll Officer

Hertfordshire County Council

£30,559 opportunity to progress to £33,366

Stevenage (On-Site)

Posted 3 days ago

Assistant Customer Service Supervisor - Stevenage

Hertfordshire County Council

£24,790 opportuntity to progress to £27,269 pro-rata for part-time

Stevenage (On-Site)

Posted 3 days ago

SEND EHC Coordinator

Hertfordshire County Council

£33,366 progressing to £36,124 pa

Hertfordshire (On-Site)

Posted 6 days ago

Projects Officer - Land Management

Hertfordshire County Council

£30,559 progressing to £33,366

Stevenage (On-Site)

Posted 7 days ago

FGC Business Officer

Hertfordshire County Council

£30,559 progressing to £33,366 per annum

Stevenage (On-Site)

Posted 7 days ago

Closing in 4 days

Trainee Auditor X 2

Hertfordshire County Council

£26,835 opportunity to progress to £30,060

Stevenage (On-Site)

Posted 8 days ago

Day Service Organiser

Hertfordshire County Council

£12.84 per hour progressing to £15.58 an hour

Hertfordshire (On-Site)

Posted 8 days ago

HSAB Business Manager

Hertfordshire County Council

£46,731 progressing to £51,802 per annum

Stevenage (On-Site)

Posted 8 days ago

Closing in 3 days

Elective Home Education Coordinator

Hertfordshire County Council

£26,835 to £30,060

Hertfordshire (On-Site)

Posted 9 days ago

Closing in 1 day

Customer Service Supervisor - Hemel Hempstead

Hertfordshire County Council

£26,835

Hemel Hempstead (On-Site)

Posted 9 days ago

Drivers

Hertfordshire County Council

£24,404 progressing to £24,790

Hertfordshire (On-Site)

Posted 11 days ago

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Registered in England & Wales as JGP Resourcing Ltd. Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

52 Hertfordshire County Council jobs

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Senior Site Operative

Senior Estates Officer

Fleet Driver - Welwyn Garden City

CEIAG WRL Development Worker

Executive Support Officer - Director of Law & Governance

Senior Flood Risk Officer

Leaving Care Personal Advisor

Tribunals Officer

Executive Support Officer - Chief Executive’s Office

Payroll Officer

Assistant Customer Service Supervisor - Stevenage

SEND EHC Coordinator

Projects Officer - Land Management

FGC Business Officer

Trainee Auditor X 2

Day Service Organiser

HSAB Business Manager

Elective Home Education Coordinator

Customer Service Supervisor - Hemel Hempstead

Drivers

52
Hertfordshire County Council jobs