{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":false,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730189110898,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"d17afe79-0e9a-457a-97a4-772fc8e4c92a","title":"General Manager – Billingsgate Market","employer":"City of London","department":"","location":"City of London","locationType":2,"description":"<p><strong>Workplace Plus - </strong>Workplace plus – During your probationary period you will be expected to attend the workplace five days a week. Following successful completion of your probationary period you will have, subject to business needs, the flexibility to work one day a week from home.</p>\n<p><strong>Manage an iconic market in the heart of London. </strong></p>\n<p><strong>About us</strong></p>\n<p>At the City of London, we’re committed to putting people first. Billingsgate Market does just that. A thriving, industry leading market, it brings together over 50 merchants to provide unrivalled support for its customers. And it’s staffed by some equally incredible people. In return for the work they do for the communities they serve, we invest in our people, giving them all the tools they need to do the best work they can - plus a generous benefits package. Join us and do all kinds of extraordinary things. </p>\n<p><strong>About the role</strong></p>\n<p>As the General Manager of Billingsgate Market, you’ll be responsible for its day-to-day management. Through the supervision of several teams, you’ll ensure that the market is well maintained, effectively cleaned, and appropriately staffed. You’ll also act as the Markets Division’s security lead. You’ll represent the City of London on matters relating to Billingsgate Market at meetings, conferences, seminars and working parties, developing, and maintaining effective working relationships and speaking with authority when required. Most importantly, you’ll help instil a team culture that values collaboration, inclusivity, and teamwork, working to deliver continuous improvements, motivate your staff, and meet team objectives. </p>\n<p><strong>About you </strong></p>\n<p>Ideally a specialist in either security or safety, you’ll have a strong background in the general management of diverse teams. Ideally a member of a relevant professional institute, you’ll have experience managing and holding budgets, and significant demonstratable experience in a leadership position. You’ll have good knowledge of risk management, health & safety, and food hygiene regulations, and the ability to motivate and encourage members of your team. On a personal level, you’ll be highly organised, capable of delivering at pace, and a person passionate about providing an excellent service for the benefit of the community you serve. You’ll represent the City of London and its residents with pride and drive change that delivers service improvements within your team.</p>\n<p>We particularly encourage applications from candidates who are currently underrepresented in our workforce at this grade. These include people who are Black, Asian and from global ethnic majority backgrounds, people with disabilities and women. </p>\n<p>Interested? Apply today, or for an informal discussion about this role, please contact Ben Milligan, Markets Director, on 020 7332 1678 or Emma Beard, New Spitalfields Market General Manager, on 020 8518 7670 (then press option 3).<em> </em></p>\n<p>Closing date: 12 noon on 4 November 2024</p>\n<p>Interviews will be held on Monday 18 November & Tuesday 19 November 2024</p>\n<p>To apply online please click the apply button. </p>\n<p>Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OSUR0646. A minicom service for the hearing impaired is available on 020 7332 3732</p>\n<p>The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable. We are committed to regularly benchmarking and reviewing pay across the whole organisation and against external sectors. </p>\n<p>Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.</p>\n<p>For more information on our categories for workplace attendance, please view our guides <a href=\"https://careers.cityoflondon.gov.uk/working-here/\">here</a> </p>\n<p>We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs. </p>","shortDescription":"<p>General manager role at City of London's Billingsgate Market: manage daily operations, represent City at meetings, lead teams, and ensure safety.</p>","salaryDescription":"Salary: £72,390 - £82,160 (inclusive of London Weighting) (pay award pending)","publishDate":"2024-10-08T12:12:05.342Z","expirationDate":"2024-11-04T12:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/bc158db7-b7e7-4402-9b5b-53b5d66f4b2b.jpg","score":1,"featured":true,"enhanced":true},{"id":"f6ac09ad-bd7e-4fd2-9249-5c9dd9fc21ab","title":"Major Works Manager","employer":"Brent Council","department":"Brent Council-Housing","location":"Brent Civic Centre, Engineers Way ,Wembley Park,Wembley","locationType":3,"description":"<p>Are you an enthusiastic leader looking to take the next step in your career in maintenance and construction? </p>\n<p>An exciting opportunity has opened at Brent Housing Management for a Major Works Manager to join us managing multi-million-pound projects. </p>\n<p>It’s a fantastic time to be starting at Brent Council, as we are undertaking an ambitious transformation programme across the Council which puts our community at the heart of everything we do. </p>\n<p><strong>About the post</strong> </p>\n<p>As Major Works Manager you’ll oversee the commissioning and delivery of planned maintenance projects with a budget of around £12 million, ensuring the improvement of our housing services and delivering great value for money. </p>\n<p>You’ll ensure compliance with statutory approvals, health & safety regulations, and quality standards. Further, you drive improvements to the service, developing key performance indicators and overseeing capital budgets to ensure effective financial management. </p>\n<p>You’ll also be required to build and maintain strong relationships with contractors, consultants, and teams across the Service. </p>\n<p>You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation. </p>\n<p><strong>The ideal candidate</strong> </p>\n<p>You’ll hold a degree level education or equivalent relevant experience, with full professional membership of CIOB or RICS. </p>\n<p>You’ll have demonstrable experience in managing major works projects in the social housing sector, aided by strong project management and organisational skills. </p>\n<p>It is essential to have excellent communication and stakeholder management skills for success in this role. You should also be able to analyse and evaluate complex information, providing sound advice to colleagues across the Council. </p>\n<p><strong>Working for Brent</strong> </p>\n<p>Brent is a vibrant London borough known for its iconic Wembley Stadium and rich cultural diversity. </p>\n<p>We’re committed to creating a supportive and dynamic work environment where you can make a real impact. </p>\n<p>We offer opportunities for professional development, a collaborative team culture, and the chance to be part of an innovative and forward-thinking organisation. Additionally, we operate a hybrid working model with office or on-site presence three times a week. </p>\n<p>Apply now, or to learn more about our roles and benefits package, please visit brenthousingcareers.com. </p>\n<p><strong>Additional information</strong> </p>\n<p>We will be regularly reviewing applications and conducting weekly interview panels. </p>\n<p>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found at https://www.cifas.org.uk/fpn. </p>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. </p>\n<p>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. </p>\n<p>Brent has a positive approach to flexible working. </p>\n<p>As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk </p>","shortDescription":"Major Works Manager needed at Brent Housing Management to oversee multi-million-pound projects with compliance to regulations and strong stakeholder management.","salaryDescription":"£58,248 - £61,617 p.a. inc. London weighting","publishDate":"2024-08-12T09:08:00.000Z","expirationDate":"2024-10-29T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/abd45494-ccfc-45f6-bb9f-b602cd92d03b.jpg","score":1,"featured":true,"enhanced":true},{"id":"b8f729b7-e9f8-4e88-9986-e48eede8f769","title":"Contract Delivery Manager","employer":"Brent Council","department":"Brent Council-Housing","location":"Brent Civic Centre, Engineers Way ,Wembley Park,Wembley","locationType":3,"description":"<p> Are you an experienced professional with a passion for managing refurbishment and planned works? </p>\n<p>An exciting opportunity has arisen at Brent Housing Management for Contract Delivery Managers to join our dynamic team managing multi-million-pound contracts. </p>\n<p>It’s a fantastic time to be starting at Brent Council, as we are undertaking an ambitious transformation programme across the Council which puts our community at the heart of everything we do. </p>\n<p><strong>About the post</strong> </p>\n<p>As a Contract Delivery Manager at Brent you’ll contract manage refurbishment and planned works, overseeing contractors, consultants and other agencies to meet the Council’s objectives and affordability targets. </p>\n<p>Ensuring quality and compliance is crucial, so you’ll conduct feasibility studies, manage design procurement, and ensure all statutory approvals and health and safety regulations are met. You’ll undertake comprehensive budget management, including the production of financial reports and monitoring cash flow projections. </p>\n<p>You’ll manage assigned projects or programs, ensuring they are delivered to the expected standard. Providing expert building surveying and technical advice to various stakeholders is also a key aspect of your responsibilities. </p>\n<p>You’ll also build and maintain effective relationships with providers, partners, and stakeholders. You’ll drive service improvements by developing performance indicators, monitoring service delivery, and implementing enhancements to increase efficiency and effectiveness. </p>\n<p>Additionally, you’ll act as the Principal Designer to coordinate health and safety on all projects, ensuring that project and design risk management processes are in place. </p>\n<p><strong>The ideal candidate</strong> </p>\n<p>You should be educated to ONC level and be a member of CIOB, or possess equivalent relevant experience. A PRINCE2 certification or relevant project management qualification is also desirable. </p>\n<p>You’ll be able to demonstrate experience of building surveying in the Housing or Property Sector, as well as managing refurbishment contracts and programmes. It is also essential that you have experience monitoring risks relating to contracting and developing mitigation plans. </p>\n<p>You’ll have budgeting and financial management skills, with a comprehensive knowledge of M&E, building construction, maintenance techniques, and building contract law. You should also be able to diagnose building defects and specify remedial measures. </p>\n<p>To be successful in this role you’ll also need strong analytical and problem-solving skills, with the ability to communicate with and influence stakeholders. </p>\n<p><strong>Working for Brent</strong> </p>\n<p>Brent is a vibrant London borough known for its iconic Wembley Stadium and rich cultural diversity. </p>\n<p>We’re committed to creating a supportive and dynamic work environment where you can make a real impact. </p>\n<p>We offer opportunities for professional development, a collaborative team culture, and the chance to be part of an innovative and forward-thinking organisation. Additionally, we operate a hybrid working model with office or on-site presence three times a week. </p>\n<p>Apply now, or to learn more about our roles and benefits package, please visit brenthousingcareers.com. </p>\n<p><strong>Additional information</strong> </p>\n<p>We will be regularly reviewing applications and conducting weekly interview panels. </p>\n<p>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found at https://www.cifas.org.uk/fpn. </p>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. </p>\n<p>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. </p>\n<p>Brent has a positive approach to flexible working. </p>\n<p>As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk </p>","shortDescription":"Brent Housing Management seeks Contract Delivery Managers for refurbishment and planned works. Requires experience in building surveying and budget management.","salaryDescription":"£52,116 – £55,155 p.a. inc. London weighting","publishDate":"2024-08-12T09:07:00.000Z","expirationDate":"2024-10-29T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c7ec7e45-f483-4fd1-8b5a-861cee201881.jpg","score":1,"featured":true,"enhanced":true},{"id":"3795b711-81f8-4fbd-8777-7bd950a59abe","title":"Contract Delivery and Quality Manager","employer":"Brent Council","department":"Brent Council-Housing","location":"Brent Civic Centre, Engineers Way ,Wembley Park,Wembley","locationType":3,"description":"<p>Are you an experienced professional with a passion for providing quality property services?</p>\n<p>Brent Housing Management has an exciting opportunity for a Contract Delivery and Quality Manager to join us and manage multi-million-pound contracts.</p>\n<p>It’s a fantastic time to be starting at Brent Council, as we are undertaking an ambitious transformation programme across the Council which puts our community at the heart of everything we do.</p>\n<p><strong>About The Post</strong> </p>\n<p>As Contract Delivery and Quality Manager, you’ll oversee the management of contractors, consultants, and agencies to deliver mechanical and electrical services, responsive repairs, maintenance, and refurbishment works.</p>\n<p>A key aspect of your role will be to support in the delivery of key areas of property compliance, including but not limited to Fire, Legionella, Asbestos, Gas, and Electrical (FLAGE). You will also support delivery of mechanical and electrical services to Council housing.</p>\n<p>You’ll oversee quality assurance, conduct site surveys, inspections, and work valuations to ensure all work meets quality and statutory standards. You’ll also be responsible for budget management and drive service improvements by developing key performance indicators, monitoring service delivery and implementing improvements to the service’s efficiency and effectiveness.</p>\n<p><strong>The Ideal Candidate</strong></p>\n<p>You’ll be educated to degree level and hold membership of CIOB, or possess equivalent relevant experience. A PRINCE2 certification or project management qualification is also desirable.</p>\n<p>You’ll have proven experience in managing complex maintenance and service contracts in the Housing or Property Sector, with good technical knowledge of construction works.</p>\n<p>It’s essential for success in this role that you are able to build effective relationships with stakeholders and communicate clearly both in written and oral format.</p>\n<p>You’ll have strong organisation and time management skills, as well as a strong ability to analyse and problem solve.</p>\n<p><strong>Working For Brent</strong></p>\n<p>Brent is a vibrant London borough known for its iconic Wembley Stadium and rich cultural diversity.</p>\n<p>We’re committed to creating a supportive and dynamic work environment where you can make a real impact.</p>\n<p>We offer opportunities for professional development, a collaborative team culture, and the chance to be part of an innovative and forward-thinking organisation. Additionally, we operate a hybrid working model with office or on-site presence three times a week.</p>\n<p>To learn more about our roles and benefits package, please visit <a href=\"http://brenthousingcareers.com/\">brenthousingcareers.com</a></p>\n<p><strong>Additional information</strong></p>\n<p>We will be regularly reviewing applications and conducting weekly interview panels.</p>\n<p>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found at https://www.cifas.org.uk/fpn.</p>\n<p>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.</p>\n<p>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.</p>\n<p>Brent has a positive approach to flexible working.</p>\n<p>As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk</p>","shortDescription":"Contract Delivery and Quality Manager at Brent Housing Management to manage multi-million-pound property contracts, ensuring quality & statutory standards.","salaryDescription":"£52,116 – £55,155 p.a. inc. London weighting","publishDate":"2024-08-12T09:06:00.000Z","expirationDate":"2024-10-29T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/0812260c-ee71-4a30-a852-5adb63939aec.jpg","score":1,"featured":true,"enhanced":true},{"id":"5986a8d7-a55f-46e4-9a97-8d461d033109","title":"Building Safety Case Manager","employer":"Brent Council","department":"Brent Council-Housing","location":"Brent Civic Centre, Engineers Way ,Wembley Park,Wembley","locationType":3,"description":"<p><span>Are you ready for your next opportunity in safety and compliance?</span><span> </span></p>\n<p><span>Brent Housing Management is looking for a Building Safety Case Manager to manage the safety of our residential buildings and support compliance with fire safety regulations.</span><span> </span></p>\n<p><span>If you’re passionate about building safety and want to contribute to the well-being of our residents, we would love to hear from you.</span><span> </span></p>\n<p><strong><span>About the post</span></strong><span> </span><span> </span></p>\n<p><span>As Building Safety Case Manager, you’ll be responsible for ensuring the Council’s compliance with fire and health & safety regulations, including Building Safer Futures. You’ll work closely with the Building Manager to ensure effective safety management across the Council.</span><span> </span><span> </span></p>\n<p><span>You’ll prepare and commission Building Safety Cases, Fire Risk Assessments, and EWS1 certificates. You’ll also be required to manage assigned projects, ensuring the agreed outcomes are delivered on time and within budget.</span><span> </span><span> </span></p>\n<p><span>You will also uphold the guidelines set out by the Building Safety Act 2022, Fire Safety (England) Regulations 2022 and Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.</span><span> </span></p>\n<p><strong><span>The ideal candidate</span></strong><span> </span></p>\n<p><span>You’ll hold a degree in Fire Safety Engineering, be a Chartered Engineer with the Institute of Fire Engineers or possess an equivalent qualification. </span><span> </span><span> </span></p>\n<p><span>You should also be able to demonstrate substantial experience in preparing Building Safety Cases and Fire Risk Assessments, possessing working knowledge of building regulations and fire safety legislation.</span><span> </span><span> </span></p>\n<p><span>The ability to manage complex projects and ensure compliance with safety standards is essential for success in this role. You’ll also have strong analytical and problem-solving skills, and be able to communicate clearly with stakeholders.</span><span> </span><span> </span></p>\n<p><strong><span>Working for Brent</span></strong><span> </span></p>\n<p><span>Brent is a vibrant London borough known for its iconic Wembley Stadium and rich cultural diversity.</span><span> </span><span> </span></p>\n<p><span>We’re committed to creating a supportive and dynamic work environment where you can make a real impact. </span><span> </span></p>\n<p><span>We offer opportunities for professional development, a collaborative team culture, and the chance to be part of an innovative and forward-thinking organisation. Additionally, we operate a hybrid working model with office or on-site presence three times a week.</span><span> </span></p>\n<p><span>Apply now, or to learn more about our roles and benefits package, please visit <span class=\"TextRun SCXW119439296 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW119439296 BCX0\">brenthousingcareers.com</span></span></span></p>\n<p><strong><span>Additional information</span></strong><span> </span></p>\n<p><span>We will be regularly reviewing applications and conducting weekly interview panels.</span><span> </span></p>\n<p><span>The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found at https://www.cifas.org.uk/fpn.</span><span> </span></p>\n<p><span>Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.</span><span> </span><span> </span><span> </span></p>\n<p><span>We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.</span><span> </span></p>\n<p><span>Brent has a positive approach to flexible working.</span><span> </span><span> </span><span> </span></p>\n<p><span>As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk</span><span> </span></p>","shortDescription":"<p>Brent Housing Management seeks a Building Safety Case Manager to oversee building safety compliance, project management, and risk assessment.</p>","salaryDescription":"£52,116 - £55,155 p.a. inc. London weighting","publishDate":"2024-08-12T09:05:00.000Z","expirationDate":"2024-10-29T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/3f25231f-33c3-40a6-b130-2b29cc5321ae.jpg","score":1,"featured":true,"enhanced":true},{"id":"28a422c7-63e0-4a01-be44-b33b8c318687","title":" Senior Leasehold Income Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Join Our Team as a Senior Leasehold Income Officer</strong></p>\n<p>Hackney Council is looking for a dedicated and skilled Senior Leasehold Income Officer to join our Leasehold Income Team. In this pivotal role, you will deputise for the Leasehold Income Manager and take charge of complex arrears and legal cases. Your expertise will help implement effective recovery strategies while overseeing activities aimed at recovering service charges and other debts, including major works, shared ownership, ground rent, and reserve funds.</p>\n<p>You will play a key role in ensuring timely and sensitive resolution of customer inquiries, particularly when legal enforcement actions have been initiated. This includes managing the bulk process for legal actions and assisting Leasehold Income Officers in assessing the merits of each case to determine appropriate actions.</p>\n<p>Collaboration is vital, as you will liaise with key stakeholders both within and outside the Council, including contractors, courts, tribunals, and solicitors. You will represent Hackney at County Courts and Tribunals, ensuring successful outcomes in debt recovery proceedings and any disputes that arise. Additionally, you will provide regular updates to management regarding the complexities of legal actions and challenges encountered.</p>\n<p>Your responsibilities will also include instructing the Council's legal representatives, managing the bulk money claims process, and coordinating the timely progression of cases. You will oversee customer inquiries, complaints, and disputes arising from legal actions while ensuring all collected funds are accurately accounted for and posted to the correct accounts.</p>\n<p>We are seeking someone with a strong background in debt recovery within a housing environment, including experience with solicitors, court protocols, and housing legislation. You should have excellent customer service skills and a proven track record of resolving complex arrears cases efficiently.</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>: TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:</p>\n<p><a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"2d95783c-d68e-4b99-90a3-bfee55fd4162","title":"Service Charge Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Join our team as a Service Charge Officer!</strong></p>\n<p>Are you ready to make a significant impact in your community? Hackney Council is seeking a detail-oriented and proactive Service Charge Officer to join our dedicated Service Charge Team. In this role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, while ensuring that our residents receive top-notch customer service.</p>\n<p>Your primary responsibilities will include collaborating with colleagues to produce accurate estimated and actual invoices, maintaining the service charge database, and ensuring compliance with relevant legislation. You will be instrumental in collating financial records for property service charges and managing accountancy functions related to billing and recharging. Additionally, you will issue Section 20B notices and provide supporting information for leaseholder inquiries, disputes, and legal challenges.</p>\n<p>We are looking for candidates with extensive knowledge of leasehold management and financial processes, including preparation of annual property accounts and an understanding of S20 consultation processes. Strong analytical skills, attention to detail, and proficiency in Microsoft Excel and Google Suite are essential. Your ability to communicate effectively with a wide range of stakeholders will be key to your success in this role.</p>\n<p>As part of our team, you will contribute to the continuous improvement of our Homeownership Services, prepare performance reports, and assist with budget monitoring. You will also have the opportunity to engage with residents and stakeholders through meetings and inspections, ensuring that we maintain high standards of service.</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>: TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:</p>\n<p><a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":" £37,575 - £38,769","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"193f33fd-92a0-47a5-9032-1d58c5041a53","title":"Service Charge Financial Coordinator","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Join Our Team as a Service Charge Financial Coordinator!</strong></p>\n<p>Hackney COuncil is on the lookout for a dedicated and detail-oriented Service Charge Financial Coordinator to enhance our Service Charge Team. In this pivotal role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, ensuring high-quality customer service for our residents.</p>\n<p>You will collaborate closely with the Service Charge Team Leader and Manager to produce accurate estimated and actual invoices in line with legislation and local policies. Maintaining and managing the service charge database will be essential, as will ensuring accurate financial records and documentation. Your role will also involve supporting payment functions within the team, handling creditor payments, and overseeing mortgage account activities. </p>\n<p>Additionally, you will prepare performance reports and engage in budget monitoring to ensure effective financial management. Liaising with auditors and regulatory bodies to maintain best practices in service charge accounting will be an important aspect of your responsibilities.</p>\n<p>We are looking for candidates with extensive experience in leasehold management and financial administration, as well as a strong understanding of S20 consultation processes and their implications on service charges. You should be proficient in financial principles and able to perform accurate calculations, with excellent analytical skills and a high level of attention to detail. Strong IT skills, particularly in Microsoft Excel and Google Sheets, are also essential.</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>: TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.</p>\n<p><a href=\"mailto:available:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":"£37,575 - £38,769","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"2f654b06-23d7-4f0c-8d39-81b63caff047","title":"Customer Service & Dispute Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Join us as a Customer Service and Dispute Officer!</strong></p>\n<p>3 x Full Time Roles</p>\n<p>1 x Part Time (18 Hours Per Week - Salary Pro Rata) Wed PM only, Thurs/ Fri Full Days.</p>\n<p>Are you passionate about delivering exceptional customer service and resolving disputes? The London Borough of Hackney is looking for a proactive Leasehold Customer Service & Dispute Officer to join our dedicated team. In this role, you will manage a diverse range of homeownership enquiries, disputes, and complaints, ensuring that our leaseholders, shared owners, and freeholders receive the support they need.</p>\n<p>Your responsibilities will include promptly addressing routine enquiries related to leases, processing sub-letting and alterations requests, and providing comprehensive resolutions for service charge disputes. You will adopt a sensitive and proactive approach to issues surrounding estimates, invoices, account balances, ground rents, and reserve fund balances.</p>\n<p>Collaboration is key in this role, as you will liaise with colleagues across the Council, external stakeholders, contractors, and even courts and tribunals to achieve successful outcomes in contentious matters. You will represent Hackney Council at County Courts and Tribunals when needed, addressing disputes and breaches of lease terms.</p>\n<p>In addition to handling enquiries and disputes, you will provide administrative support to Homeownership Services. This includes organising resident events, managing the subletting register, and ensuring accurate updates of customer and property details. Your role will also involve preparing reports, issuing standard correspondence, and maintaining accurate records in line with departmental procedures.</p>\n<p>We’re looking for candidates who have experience in monitoring and achieving targets, resolving customer queries, and demonstrating excellent customer service practices. Strong attention to detail, effective communication skills, and the ability to prioritise and organise workloads are essential. Proficiency in IT, particularly with Microsoft and Google applications, is required.</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>: TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:</p>\n<p><a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":"£37,575 - £38,769","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"0b4e3616-44e4-41ed-a3f6-0f742de93a65","title":"Senior Leasehold Consultation & Billing Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Exciting Opportunity: Senior Leasehold Consultation and Billing Officer!</strong></p>\n<p>Are you passionate about delivering exceptional service and ensuring compliance in leasehold management? Hackney Council is seeking a Senior Leasehold Consultation and Billing Officer to join our dynamic Leasehold Consultation and Billing Team. In this role, you will play a key part in managing major works and providing high-quality support to our residents.</p>\n<p>You will be responsible for calculating leaseholder contributions to major works and producing accurate interim and actual invoices, including serving Section 20 and Section 20B notices. You will also deputise for the Leasehold Consultation and Billing Manager, leading reconciliation projects and ensuring compliance with statutory guidelines. Regularly reviewing and maintaining financial, property, and contract databases will be essential as you monitor the progress of consultation and billing processes. Collaborating with various departments and external bodies, you will strive to improve service efficiency and effectiveness while compiling performance reports and managing budgets for the team, identifying areas for improvement.</p>\n<p>We are looking for someone with extensive experience in the financial aspects of leasehold management, including invoicing and payment reconciliation. A strong understanding of S20 consultation requirements and the financial implications of compliance is crucial. You should possess excellent analytical skills, a keen attention to detail for accurate record-keeping, and compliance with regulations. Exceptional communication and interpersonal skills will enable you to effectively support colleagues and engage with residents.</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date: </strong>TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:</p>\n<p><a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"c2932393-a8b3-422a-a8c0-f037a3a6d3b4","title":"Leasehold Income Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Join Our Team as a Leasehold Income Officer!</strong></p>\n<p>Are you ready to make a meaningful impact in the community? The London Borough of Hackney is seeking a dedicated Leasehold Income Officer to join our Leasehold Income Team. In this role, you will play a crucial part in the effective recovery of service charges and other invoiced sums, including major works, shared ownership, ground rent, and reserve funds.</p>\n<p>Your primary responsibility will be to ensure the timely collection of owed sums and reduce arrears while maximising income for the Council. You’ll assess each case to determine the best course of action, whether that’s pursuing legal routes or facilitating settlements. Your goal will be to provide high-quality housing management services that meet the needs of our customers.</p>\n<p>Key duties include liaising with legal services, solicitors, and financial institutions to resolve complex queries, preparing documentation for legal actions, and maintaining accurate records on electronic databases. You will also respond to income collection inquiries promptly, ensuring clear and sensitive communication with customers regarding their accounts.</p>\n<p>We are looking for candidates who have experience in debt recovery within a housing environment, as well as a strong understanding of relevant legislation. You should possess excellent customer service skills and the ability to manage your workload efficiently, working to tight deadlines.</p>\n<p>As a Leasehold Income Officer, you will have the opportunity to attend resident meetings, provide advice on payment options, and identify support for vulnerable residents. Your contributions will help promote a culture of customer care and continuous improvement within Hackney Council.</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>: TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: </p>\n<p><a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":"£40,005 - £41,286","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"6cdf87ac-e86b-4c23-8617-491ea618b2f4","title":" Senior Right To Buy & Resale Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Exciting Opportunity: Senior Right To Buy and Resale Officer</strong></p>\n<p>Hackney Council is seeking a motivated and skilled Senior Right To Buy and Resale Officer to join our dynamic team. In this pivotal role, you will deputise for the Right To Buy and Resale Manager, helping to develop effective performance management strategies and ensuring adherence to all statutory requirements related to the Right to Buy (RTB) scheme and other home ownership initiatives.</p>\n<p>Your primary responsibilities will include monitoring team performance in processing RTB applications, conducting compliance checks, and managing lease extension and enfranchisement inquiries. You will also provide essential support in administering shared ownership and rent to mortgage processes, while ensuring all internal policies align with legislative guidelines.</p>\n<p>You will play a key role in providing comprehensive support for performance monitoring, handling complaints, and responding to inquiries from Members and the Mayor's Office. Collaborating closely with various stakeholders, you will facilitate property transactions and ensure effective communication regarding customer inquiries.</p>\n<p>To excel in this role, you should have a solid understanding of housing legislation, particularly the Housing Act 1985 and related regulations. Experience in dealing with complex queries, a customer-friendly approach, and the ability to manage multiple priorities are essential.</p>\n<p>If you are ready to contribute to improving housing services in Hackney and help residents achieve their home ownership goals then join us in making a positive impact in our community. Your expertise can help shape the future of home ownership in Hackney!</p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>: TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:</p>\n<p><a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":"£43,824 - £44,862","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"d6fa0690-fee7-4fa3-9086-a8a7451ab2ba","title":" Leasehold Consultation & Billing Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"<p><strong>Join Our Team as a Leasehold Consultation and Billing Officer!</strong></p>\n<p>We are looking for a dedicated Leasehold Consultation and Billing Officer to join our Consultation and Billing Team at Hackney Council. This role is crucial in ensuring accurate and timely invoicing for major works, providing top-notch customer service to our residents, and maintaining compliance with statutory S20 processes.</p>\n<p>In this position, you will collaborate with colleagues to calculate major works service charges and produce accurate interim and actual invoices for leaseholders. You’ll prepare and issue Section 20 notices for various schemes, ensuring adherence to legislation and local procedures. Your professionalism and clarity will be key as you address inquiries and complaints from residents, delivering a high-quality customer experience.</p>\n<p>You’ll also maintain and update the major works database, ensuring all customer accounts are accurate and reconciled. Your essential financial administration skills will support the successful delivery of Homeownership Services.</p>\n<p>We offer opportunities for professional development and the chance to engage with the community, making a positive impact on the lives of our residents. You’ll work within a supportive team that values your input and expertise, fostering a collaborative environment.</p>\n<p>We’re looking for someone with strong attention to detail and accuracy in financial calculations, as well as effective communication skills to convey complex information clearly to diverse audiences. A proactive, team-oriented mindset is essential as you contribute to our goals.</p>\n<p> </p>\n<p><strong>t:</strong></p>\n<p>There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.</p>\n<p>If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.</p>\n<p><strong>The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.</strong></p>\n<p><strong>When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. </strong></p>\n<p><strong>We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.</strong></p>\n<p><strong>This application process replaces a supporting statement.</strong></p>\n<p><strong>Closing date for applications</strong>: 19 November 2024 (22:59)</p>\n<p><strong>Interview date</strong>: TBC</p>\n<p>We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.</p>\n<p>Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.</p>\n<p>The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:</p>\n<p><a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a></p>\n<p>Disclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a></p>","shortDescription":"","salaryDescription":" £40,005 - £41,286","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"d68614da-064f-413c-91cc-2b30d4dcfabb","title":"EXECUTIVE ASSISTANT TO THE MAYOR OF NEWHAM","employer":"London Borough of Newham","department":"","location":"Greater London","locationType":3,"description":"<p><strong>Executive Assistant to the Mayor of Newham</strong><br> <strong>PO3 £42,840-£46,041 pa </strong></p> <p>Would you thrive in a vital role supporting Newham’s Directly Elected Mayor in carrying out her executive and community leadership functions effectively? </p> <p>This is a fast-paced, exciting and varied role which will provide challenge, opportunity and satisfaction in equal measure. Working closely with the Directly Elected Mayor to provide her with comprehensive support to allow her to make best use of her time, and carry out her role focussing on her priorities delivering the Building a Fairer Newham ambitions. You will be a key part of the wider Mayor’s Office team working with colleagues and Councillors across the council, ensuring effective co-ordination between diaries to support effective management of the council’s business. You’ll also be a key interface between the Mayor and resident and community groups and partners, supporting the Mayor in carrying out her community leadership role effectively.</p> <p>Newham is one of the fastest growing, young and diverse boroughs in the country. We have over 351,000 residents, over seven in ten of whom are from Black, Asian and ethnically diverse communities. We are the third fastest growing borough in London. </p> <p>As Newham’s Directly Elected Mayor, Rokhsana Fiaz OBE, is driving a pioneering people-powered council agenda to deliver growth that puts people and communities at the forefront of all we do and celebrates the borough’s diversity. Her ambitious growth plans are anchored in Community Wealth Building to tackle poverty and build an inclusive economy, as well as taking real action in the face of the Climate Emergency. </p> <p>With a good understanding of councils and working in a political environment, and providing direct support to senior leaders, you will be able to work to a high-level with minimal supervision, managing a complex and changing diary accurately, forward planning and ensuring best use of the Mayor’s time and ensuring she is well briefed and supported. You will be able to build strong, trusted relationships, demonstrate political awareness, maintain confidentiality and handle issues sensitively. You’ll be able to manage busy inboxes, triaging information that comes in and ensuring it’s actioned appropriately, action the Mayor’s requests and decisions accurately, draft letters and replies, record gifts & hospitality and manage administrative tasks such as applying for annual parking permits and travel arrangements.</p> <p>You will work flexibly, with at least 3 days a week in the office and some out of normal hours working (evenings and weekends). </p> <p>Closing Date: Sunday 17 November</p> <p>Officer Interviews: Friday 29 November</p> <p>Mayor Interview: w/c 9 December</p> <p>Start Date: As soon as possible </p> <p>For further information about the role, contact: Robert Cayzer, Interim Head of the Mayor’s Office, robert.cayzer@newham.gov.uk </p> <p> </p><p>Please view JD here</p> <p><strong>Additional Information</strong></p> <p>We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.</p> <p>The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p> <p> The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.</p> <p>We reserve the right to close early .</p>\n\n <img src=\"https://ars2.equest.com/?response_id=fbf12f1b55bda705bbacfa25a51bd57d&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2024-10-28T15:40:06.000Z","expirationDate":"2024-11-17T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/05f2ae9c-01cb-40ed-a39b-d986cd350569.JPG","score":1,"featured":false,"enhanced":false},{"id":"4249e0bb-332a-4c4d-981c-3a23989c5290","title":"Transformation Project Manager","employer":"London Borough of Newham","department":"","location":"Greater London","locationType":3,"description":"<p><strong>Transformation Project Manager</strong><br> <strong>£46,041 - £54,129 per annum</strong><br> <strong>2 Year Fixed Term</strong></p> <p>Our \"Transforming Newham for the Future Plan\" serves as the foundation of our efforts to ensure Newham is a place where everyone can thrive. This plan is centered around four main pillars: resident access and experience, service delivery, strategic operations, and enabling and support functions. Through our Transformation Plan, we strive to enhance service efficiency and effectiveness, improve resident experience, and ensure financial sustainability. </p> <p>You can read the full papers, presented at Cabinet, below.</p> <ul>\n<li>Our Transforming Newham for the Future Plan</li> <li>Appendix 1 - Newham Target Operating Model Overview</li> <li>Appendix 2 - Transforming Newham for the Future Plan</li> </ul> <p><strong>Join us at this exciting time</strong></p> <p>We are growing our team to meet the ambitious goals of our Transformation Plan. If you are passionate about delivering innovative, outcome-focused change in public services, we want to hear from you. </p> <p>We are looking for a talented Transformation Project Managers to help drive transformation across the Council. You will manage key transformation projects, from planning to implementation, ensuring effective governance, quality assurance, and risk management. Your role will be to lead the delivery of projects that directly impact Newham’s residents and ensure our transformation agenda is met.</p> <p>You will lead project management processes, applying best practices and aligning with the Council’s governance framework. You will also play a key role in managing risks and issues and supporting the development of benefits realisation plans for the projects you lead. This role will involve close collaboration with internal and external stakeholders to ensure projects run smoothly and deliver high-impact results.</p> <p>In this role you could be working on a range of innovative projects covering areas like: </p> <ul>\n<li>Automating our key resident journeys and interactions</li> <li>Redesigning information, advice and guidance for residents </li> <li>Developing new approaches to prevention </li> <li>Working to implement new technology to reduce administration and manual tasks</li> </ul> <p><strong>To apply</strong></p> <p>To apply, please submit your CV and a supporting statement through our recruitment portal.</p> <p>Your supporting statement should demonstrate how you meet the criteria for this role and should not exceed 2 sides of A4. We practice anonymised recruitment, so please ensure that you remove all personal information from any documents you upload.</p> <p>Please view JD here</p> <p><strong>Closing date: 20th December 2024</strong></p> <p>For further insight into this role or to discuss your suitability, please contact Nohaila Alavi at Nohaila.alavi@newham.gov.uk.</p> <p><strong>Additional Information</strong></p> <p>We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.</p> <p>The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p> <p> The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.</p> <p></p>\n\n <img src=\"https://ars2.equest.com/?response_id=87a4eec2da92cc055806a3deb3191189&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£45,000 - £74,999","publishDate":"2024-10-28T15:40:06.000Z","expirationDate":"2024-12-02T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/cd1bcab3-4317-4920-b342-595b2516be2d.JPG","score":1,"featured":false,"enhanced":false},{"id":"cb67efda-4a30-40b4-99fb-371183a04dae","title":"Tenant and landlord Liaison Officer","employer":"Borough of Broxbourne","department":"","location":"Bishops College, Cheshunt, Waltham Cross","locationType":2,"description":"<p><strong>Tenant/Landlord Liaison Officer– Fixed Term Contract (TLO)</strong></p>\n<p><strong>6 month fixed contract with possibility to extend</strong></p>\n<p><strong>Salary </strong><strong>£</strong><strong>30,322.24 pa</strong></p>\n<p>Are you compassionate about helping people to find and maintain a home? </p>\n<p>If you are, then you will be interested to join our small and friendly Simple Lets team, who as part of the Housing Solutions section assist clients to find accommodation in the private sector. In this job you will play an important role in helping maintain high standards in accommodation and support tenants in sustaining their tenancies. This is an excellent opportunity for someone who is organised, communicative, and passionate about housing and tenant welfare. </p>\n<p>This role also involves liaising with tenants, landlords and other third parties to resolve concerns. You will guide them on tenancy matters and promote positive relationships. You will conduct regular property inspections, documenting your findings and addressing any issues. Therefore, an important part of the role will be ensuing compliance with housing standards, including awareness of Health and Housing Safety Rating System (HHSRS) guidelines. Knowledge of this is desirable but not essential as training will be provided for the right candidate.</p>\n<p>Ideally, you will have experience in a similar role, such as property management, housing or community services. Strong communication skills with the ability to build positive working relationships is essential. You should be educated to GSCE level in maths and English or equivalent. The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.<strong> </strong>Attention to detail and working effectively under pressure are key, so you will need to be very well organised. Join us in helping to create safe, sustainable, and supportive housing for our community.</p>\n<p><strong>This role requires a disclosure and barring service check as it is working with children or vulnerable clients.</strong></p>\n<p> </p>\n<p><strong>We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). </strong></p>\n<p><strong>The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.</strong></p>\n<p><strong> </strong></p>\n<p><strong>We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.</strong></p>\n<p><strong> </strong></p>\n<p><strong>The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.</strong></p>\n<p><strong> </strong></p>\n<p><strong>Broxbourne Council is an Equal Opportunities employer.</strong></p>\n<p><strong> </strong></p>\n<p><strong>Details and application forms for all job vacancies are listed on the Council’s website.</strong></p>\n<p> </p>\n<p><strong>Application forms must be submitted online by 18/11/2024 quoting the above reference.</strong></p>\n<p><strong> </strong></p>\n<p>Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.</p>\n<p>Telephone: 01992 785509, Email: <a href=\"mailto:personnel@broxbourne.gov.uk\">personnel@broxbourne.gov.uk</a></p>","shortDescription":"","salaryDescription":"Salary £30,322.24 pa","publishDate":"2024-10-28T14:59:00.000Z","expirationDate":"2024-11-18T23:58:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/358c9d01-d365-4e1d-adbe-bf9a05f40ea4.jpg","score":1,"featured":false,"enhanced":false},{"id":"f653518e-bdf8-4b6c-90dc-6eb11a001f41","title":"Children's Social Worker - SWISS (Social Workers in Secondary Schools)","employer":"London Borough of Tower Hamlets","department":"","location":"Town Hall, 160 Whitechapel Road, LONDON","locationType":3,"description":"<p><strong>We are looking to hire 2 permanent Social Workers</strong></p><ul>\n<li>Social workers to be based in schools (fully embedded)</li>\n<li>Focus is to undertake statutory work as well as preventative Early Help work emerging from the respective secondary school</li>\n<li>The Team will be based primarily in the Early Help Service and matrix managed by the Family Support and Protection Service.</li>\n</ul><p><br></p><p><strong>The Role:</strong></p><ul>\n<li>The focus of the SWISS Scale-up is to carry out statutory social work. Social workers will have an allocated caseload of children who have been referred to Children’s Social Care (CSC) and have met the local authority’s threshold for a service ranging from those who are children in need to those who are Looked after children.</li>\n<li>Social Workers will be based at their identified schools 5 days a week. This will allow them greater opportunities to get to know the young people in schools and be more accessible. The Social Workers will mainly be undertaking statutory work with elements of early intervention work for young people and their families who are attending their identified schools.</li>\n<li>Social workers being based in school this may include advising staff, families and young people when they have concerns that they would like to discuss or working with siblings in the family not considered as meeting threshold. Early Intervention work should continue to be provided as a separate service and would include Team Around the Family and completing Common Assessment Frameworks.</li>\n</ul><p><br></p><p><strong>Statutory Social Work Would Include:</strong></p><ul>\n<li>Having a caseload of children who may be subject to a child in need service, on a Child Protection plan.</li>\n<li>Carrying out assessments in line with local authority procedures.</li>\n<li>Working with the Youth Offending Team to support children who are involved in antisocial or criminal behaviour, if applicable to the specific school.</li>\n<li>The role of social workers in schools is mainly early intervention, to achieve the best outcomes for children, social workers are encouraged to work with that child in the context of their family and wider community.</li>\n</ul><p><br></p><p><strong>Examples of this Preventative Work Includes:</strong></p><ul>\n<li>Working together with the school to build better relationships with families and better understand their needs. This may also lead to families having more clarity of potential concerns and the decision to refer to Children's Social Care if needed. Families would also receive advice and information around this process to support collaborative working.</li>\n<li>Working with feeder primary schools that siblings attend or multi-agency working to support an integrated family approach.</li>\n<li>Providing an educative component, where the school learns from the social worker’s expertise in terms of safeguarding issues and referrals for example. This could happen through the school welcoming and encouraging the social worker’s input in relevant meetings such as inclusion meetings. However, social workers should not be carrying out duties of other professionals, be those teachers or other statutory professionals.</li>\n</ul><p><br></p><p><strong>About You</strong></p><p>Are you a child-centred, committed, and creative Social Worker looking to further your career in a highly supportive workplace?</p><ul>\n<li>You should have been qualified as a social worker with at least 3 years of post-qualification experience. You will effectively manage a caseload, with varying degrees of complexity dependent upon skills and length of experience, with appropriate supervision, guidance and support. </li>\n<li>You will work in accordance with national and local policies and procedures, and use the law, regulatory and statutory guidance to inform practice decisions. </li>\n<li>You will prepare and produce a variety of high quality professional written documentation to required quality standards on behalf of the Local Authority will work with the school, partner agencies and represent the Council at a range of meetings, proceedings and reviews as required. You will ensure effective statutory intervention as well engage in preventative work.</li>\n<li>You will build effective relationships with children, young people and their families enabling full participation in assessment, planning, review and decision making. </li>\n<li>You will provide support based on best evidence, which is tailored to meet individual child and family needs, and which addresses relevant and significant risks. </li>\n</ul><p><br></p><p><strong>Additional Details</strong></p><p>Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.</p><p>Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. </p><p>We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.</p><p>We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. </p><p><br></p><p><strong>Timeline</strong></p><ul>\n<li>Closing - 10th November</li>\n<li>Shortlist - 11th November</li>\n<li>Test/Interview - week commencing 25th November</li>\n</ul><p>Please hold the above dates.</p><p>________________________________________________________________________________________________________ </p><p>This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).</p><p>Tower Hamlets Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£42,855 - £54,135","publishDate":"2024-10-28T12:11:42.000Z","expirationDate":"2024-11-10T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d4bfdcf3-3569-4cab-9ed7-166d7ac05728.png","score":1,"featured":false,"enhanced":false},{"id":"027365cf-77ce-439e-a43f-1b798a90068b","title":"Casual Exam Invigilators","employer":"London Borough Of Waltham Forest","department":"","location":"Walthamstow School For Girls, Church Hill, Walthamstow, London ,","locationType":3,"description":"<p><strong>Examination Invigilators</strong></p>\n<p><strong> </strong><strong>Required as soon as possible</strong></p>\n<p><strong> </strong><strong>Scale 3, Point 5</strong></p>\n<p><strong> </strong><strong>Rate of pay: £14.40 per hour</strong><strong> </strong></p>\n<p>Walthamstow School for Girls is vibrant, successful school and is a wonderful place to work, learn and teach. We are passionate about education being a vehicle for promoting equality for all and our mission is to empower young women to become the leaders of the future. We are a truly comprehensive school, proud of our diversity and committed to social justice.</p>\n<p> </p>\n<p>We are looking for Examination Invigilators to join our team. </p>\n<p> </p>\n<p>Previous experience is not essential, but you must enjoy working with young people. You will be required to work as part of a team and deal sensitively and efficiently with issues that may arise in the exam room.</p>\n<p> </p>\n<p>These are casual posts and are subject to an Enhanced D.B.S. check.</p>\n<p> </p>\n<p>Hours: Morning session start at 8.00am</p>\n<p>Afternoon session start at 1.00pm</p>\n<p> </p>\n<p>Finishing time: Depends on the length of the exam, which varies between 1 hour to 3 hours. </p>\n<p> </p>\n<p>An application form and further details are available to download from the school website: www.wsfg.waltham.sch.uk. Completed application forms should be returned to the school by email to <a href=\"mailto:recruitment@wsfg.waltham.sch.uk\">recruitment@wsfg.waltham.sch.uk</a> Please note CVs will not be accepted.</p>\n<p><strong>Closing date: Friday 15<sup>th</sup> November 2024 (9.00am)</strong></p>\n<p><strong>Interviews: Week commencing Monday 25<sup>th</sup> November 2024</strong></p>\n<p> </p>\n<p>Walthamstow School for Girls is committed to Equal Opportunities and to Safer Recruitment practices and procedures.</p>\n<p> </p>\n<p>Walthamstow School for Girls is committed to safeguarding and protecting the welfare of children and young people. The successful candidate applicant will be required to undertake an Enhanced DBS Disclosure.</p>","shortDescription":"","salaryDescription":"£14.40 per hour","publishDate":"2024-10-28T12:07:00.000Z","expirationDate":"2024-11-15T09:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/174470fd-1af8-41a2-8d68-b47a9aa64e85.jpg","score":1,"featured":false,"enhanced":false},{"id":"f4719a1b-0aa4-4a28-a2cd-5ff4c7f88720","title":"Senior Housing Solutions Officer","employer":"Runnymede Borough Council","department":"","location":"Runnymede Borough Council. Civic Centre, High street","locationType":2,"description":"<p><strong>Housing Solutions Officer</strong></p>\n<p>Full time salary - £36,573 - £40,607 per annum</p>\n<p>37 per week, Hybrid working</p>\n<p><strong>About the role</strong></p>\n<p>This an exciting opportunity to join Runnymede Borough Council as we continue our positive work preventing homelessness and ending rough sleeping in the area. As the Senior Housing Solutions Officer, you will:</p>\n<ul>\n<li>Carry out initial assessments of individuals circumstances</li>\n<li>Provide tailored advice to enable the applicant to resolve their housing difficulty</li>\n<li>Confirm the duties the Council owe to the applicant in writing</li>\n<li>Continually review and update the advice and support we are able to provide to the applicant</li>\n<li>Provide a full housing solutions service, offering advice and assistance</li>\n<li>Make enquiries to satisfy yourself of the facts of the application</li>\n<li>Make lawful decisions in accordance with the legislation</li>\n<li>You will have a manageable level of cases</li>\n<li>Quality check and provide case sign off</li>\n<li>Deputise for the Housing Solutions Manager</li>\n</ul>\n<p><strong>About you</strong></p>\n<p>You will be joining a supportive, friendly team and will reporting directly to the Housing Solutions Manager. We are looking for a capable and ambitious individual to join our team who can provide excellent customer service to support us to continue delivering first class housing solutions services. We are looking for exceptional candidates with a range of skills including:</p>\n<ul>\n<li>Excellent working knowledge of the Housing Act 1996 (as amended)</li>\n<li>Experience of carrying out detailed assessments</li>\n<li>Good quality communication, both verbal and written</li>\n<li>A team player</li>\n<li>Encourages strategic thinking</li>\n<li>Able to work well under pressure</li>\n</ul>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision. </p>\n<p>We have an exceptional Housing Solutions team that has achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service.</p>\n<p>You will have the opportunity to contribute to the implementation and performance of the Council’s Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team.</p>\n<p><strong>Benefits </strong></p>\n<ul>\n<li>Hybrid working 3 days in the office, 2 days working from home</li>\n<li>Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme, including access to an Advanced Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>Health insurance plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n<p><strong>How to apply</strong></p>\n<p>For more information on the role and to apply please visit: <a href=\"https://www.surreyjobs.info/employers/runnymede-borough-council?ga_client_id=276f5733-80f7-40d7-a069-fcc2b487fc13\">Runnymede Borough Council Jobs | Surrey Jobs</a></p>\n<p>We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at <a href=\"https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2\">humanresources@runnymede.gov.uk</a> or on 01932 425516 who will be able to assist you.</p>\n<p>For an informal chat about this role please contact Terri Holloway, Housing Solutions Manager on <a href=\"mailto:terri.holloway@runnymede.gov.uk\">terri.holloway@runnymede.gov.uk</a></p>\n<p><strong>Closing Date: </strong>11<sup>th</sup> November 2024</p>\n<p><strong>Interview Date(s): </strong>Week Commencing 25<sup>th</sup> November 2024</p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.</em></p>","shortDescription":"","salaryDescription":"Full time salary £36,573 - £40,607 per annum","publishDate":"2024-10-28T11:34:00.000Z","expirationDate":"2024-11-11T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/a4530c15-9754-432d-9e60-b4f680a16201.jpg","score":1,"featured":false,"enhanced":false},{"id":"0df8c688-9821-4197-b4a8-2ef665896696","title":"Head of Housing Solutions Independence and Rough Sleeping","employer":"London Borough of Hounslow","department":"","location":"Hounslow","locationType":3,"description":"<p><strong>About us at Hounslow</strong></p>\n<p>We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.</p>\n<p>We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.</p>\n<p>About our Commitment to Diversity and Inclusion</p>\n<p>We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.</p>\n<p>We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.</p>\n<p>As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.</p>\n<p><strong>Our Benefits</strong></p>\n<p><a href=\"https://www.hounslow.gov.uk/info/20037/working_for_the_council\" target=\"_blank\">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a></p>\n<p><strong>About The Role</strong></p>\n<p>This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health, and social care agendas. With new dynamic leadership at its helm, the Housing Directorate is pursuing a mandate to be the best local housing authority that delivers for its residents.</p>\n<p>If you want to be a part of our new progressive leadership team, this is a unique opportunity for you as well as us, because we are interested in what you can bring to help us improve and develop our services for our customers. You will need to be energetic, enthusiastic and ready for a new and exciting challenge where every day is different. You will have relevant work-based experience, have a track record of putting service users at the heart of service delivery and want to continue to learn and develop your knowledge and skills.</p>\n<p><strong>About The Team You’ll Be Working In </strong></p>\n<p>This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.</p>\n<p>1.You directly line manage Service Managers and through them a range of Assistant Service Managers and Advisers covering statutory and non-statutory homelessness and prevention services.</p>\n<p>2.This is a key Head of Service position within the Housing Directorate, leading our Housing Solutions, Independence, and Rough Sleeping Services.</p>\n<p>3.You will be responsible for a service that makes a real difference to the lives of people who are homeless or at risk of losing their homes.</p>\n<p>4.You will work alongside other Heads of Services, reporting to the Assistant Director for Homelessness, Independence and Preventative Services (HIPS) to support and lead aspects of our huge improvement programme.</p>\n<p><strong>About You</strong></p>\n<p>1. You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.</p>\n<p>2. You are a dynamic leader driving continuous improvement to a first class, modern and flexible prevention focussed service to a wide range of residents.</p>\n<p>3.You have extensive experience and consistent achievement at a senior management level in an organisation of comparable scope and complexity, working to continuously improve services for vulnerable people.</p>\n<p>4.You are experienced in leading, motivating and managing services with multi-disciplinary teams to achieve consistently high standards and deliver strategic objectives, policies and value for money services through effective service planning.</p>\n<p>5.Your excellent interpersonal skills will mean that you are able to be supportive and motivating as you lead and inspire, empowering your teams and colleagues whilst being clear and firm about performance and service delivery.</p>\n<p>6.You are an expert communicator who has extensive experience of developing excellent relationships with key partners. You take personal responsibility to obtain and maintain trust of a wide range of stakeholders, including residents, internal departments, external agencies, government departments.</p>\n<p>7.You are a critical thinker with innovative and creative problem solving skills that achieve the strategic objectives of the council, while managing and minimising risk across the service and effectively implement a preventative ethos in the areas of housing, health and social care.</p>\n<p>8.You have high personal integrity with a respect for the dignity and confidentiality of others. You will be committed to equal opportunities and understanding how the service needs to adapt to improve accessibility.</p>\n<p>9.You are self-motivated, highly organised and analytical with an attention to detail, able to review budgets, data and identify trends and make appropriate decisions.</p>\n<p>10.It is desirable that you have a degree or equivalent qualifications. You have demonstrable work experience and can evidence continual professional development.</p>\n<p>11.You can travel independently around the Borough to meet other professionals in community settings.</p>\n<p>12. Are you passionate about customer services?</p>\n<p>13.Are you an experienced homelessness professional with an excellent grasp of housing legislation?</p>\n<p>14. Are you looking to working in a forward thinking and progressive housing department?</p>\n<p>15.Are you a visible leader adept at managing high volumes of work involving vulnerable residents.</p>\n<p>If the points above resonate with you, we would like to hear from you.</p>\n<p>Read more about the work you’ll be doing in the Role Profile</p>\n<p><strong>Essential:</strong></p>\n<p>Basic DBS is required for the role.</p>\n<p><strong>When Interviews Will Be Held And Who To Contact:</strong></p>\n<p>The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:</p>\n<p>Email: <a href=\"mailto:Jonathan.Joseph@hounslow.gov.uk\">Jonathan.Joseph@hounslow.gov.uk</a></p>\n<p><strong>Interviews for this job will be held November 2024. </strong></p>\n<p><strong>Closing date: 15th November 2024</strong></p>\n<p><strong>To apply, please click “Apply Now”.</strong></p>","shortDescription":"<p>The London Borough of Hounslow is seeking an experienced Head of Service to lead its Housing Solutions, Independence, and Rough Sleeping Services.</p>","salaryDescription":"£68,439 - £81,815 per annum. 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