{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1743659226755,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"e34d655a-c544-4e6f-bfc7-83036e66405c","title":"Concierge (part-time)","employer":"Harborough District Council","department":"","location":"Market Harborough, Leicestershire","locationType":3,"description":"<p><strong>Job Title: Concierge – part time</strong></p>\n<p><strong>Status: Permanent</strong></p>\n<p><strong>Salary: Grade 2 (£24,404 to £25,183 pa) pro rata</strong></p>\n<p><strong>Hours: Hours – 3 week shift pattern – Monday to Friday (average of 18.33 hours per week)</strong></p>\n<p> </p>\n<p><strong>Week 1 – Monday to Thursday 2:15pm – 8pm</strong></p>\n<p><strong>Friday 2:15pm – 6.45pm</strong><strong> </strong></p>\n<p><strong>Week 2 – Monday to Thursday 2:15pm – 8pm</strong></p>\n<p><strong>Friday 2:15pm – 6.45pm</strong></p>\n<p><strong>Week 3 – Off</strong></p>\n<p><strong> </strong></p>\n<p><strong>Location: Market Harborough, Leicestershire </strong></p>\n<p><strong> </strong></p>\n<p>An exciting opportunity has arisen to work with Harborough District Council in The Symington Building. You will work alongside colleagues from the Council as well as visitors to the library, museum, shops and other partnership services based in the building. As the first point of contact for our customers and visitors, you will deliver a first-class customer experience ensuring all enquiries are processed to the required performance standards and in a timely manner.</p>\n<p> </p>\n<p>As an ambassador of The Symington Building, you will be responsible for receiving visitors, issuing name badges and announcing their arrival to colleagues. You will provide customers with accurate information about services available and direct them as required. You will manage the reception area, ensuring all information displayed is up to date, fully stocked and professional in appearance.</p>\n<p> </p>\n<p>Utilising the Council’s software systems and internet site, you will make appointments for customers and manage emails received into the Concierge inbox, responding or redirecting as required within agreed timescales. </p>\n<p> </p>\n<p>Your previous experience as a receptionist or similar front of house role will have provided you with the knowledge and understanding of what ‘excellent customer service’ looks like. You will be used to working in a busy environment and have well developed interpersonal skills which will help you to deal professionally, diplomatically and empathetically with customers in a variety of situations. </p>\n<p> </p>\n<p>You will have proven experience of working with computerised systems including diary management and email. Your attention to detail, the ability to learn quickly and your adaptable approach is essential. You will be keen to put forward your suggestions for changes or improvements to service delivery for the benefit of our customers, and you will have demonstrable experience of working in a large team environment.</p>\n<p> </p>\n<p>The Concierge position operates on a three-week rota basis, however flexibility will be required to allow for holiday and sickness cover. </p>\n<p> </p>\n<p>Full training and a uniform will be provided.</p>\n<p> </p>\n<p>Interviews will be held on Tuesday 22<sup>nd</sup> April 2025.</p>\n<p> </p>\n<p><strong>The closing date for receipt of completed applications is 9.00am on Friday 11<sup>th</sup> April 2025.</strong></p>\n<p> </p>\n<p>Our preferred method of receipt of application is via the <strong>online application form</strong>.</p>\n<p> </p>\n<p>Desirable criteria from the person specification may be used for sifting purposes.</p>\n<p>Should you have any difficulties applying online please e-mail <a href=\"mailto:recruitment@harborough.gov.uk\">recruitment@harborough.gov.uk.</a> CVs will not be accepted. 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The role also includes fulfilling the Council’s responsibilities under the the homelessness provisions of the Housing Act 1996 as amended (most notably by the Homelessness Reduction Act 2017). The role will include undertaking housing needs assessments, producing personal housing plans, seeking to prevent homelessness and will progress other cases through the relief of homelessness and onto the Council’s main homelessness duties where appropriate. The role includes sourcing and then managing temporary accommodation placements for customers. The successful candidate will manage a caseload of cases and will be responsible for generating all necessary paperwork at the appropriate stages for each case. Some decisions can be complex and contentious so the successful candidate will need to be familiar with the current Homelessness Code of Guidance and it would be an advantage to also be aware of recent precedent setting caselaw.</p>\n<p>The role includes office based working at least 3 days per week (the Council currently operates a hybrid working model subject to the needs of the service). Some home visits are necessary so a full driving licence and access to a car is essential.</p>\n<p>Knowledge of safeguarding vulerable adults and children is also required. </p>\n<p>Harborough District Council has an open and positive stance on the protection of children, young and vulnerable people. The successful candidate will be subject to a basic DBS check.</p>\n<p>If you are interested in applying for this role the Council offers all employees some great benefits in return. These include; generous annual leave entitlement, an extra bank holiday each year, the opportunity to purchase up to one weeks extra annual leave, generous pension scheme, agile working (subject to requirements of the role) and we are also an apprenticeship friendly employer promoting learning and development across the organisation.</p>\n<p>We understand that, for most, home life is a priority, so we are happy to consider this role on a job-share basis. </p>\n<p>All applicants should be aware that any employee, who is at threat of redundancy at the time of a position being advertised, will have priority status.</p>","shortDescription":"","salaryDescription":"Grade 7 (£37,035 - £39,513)","publishDate":"2025-03-27T14:56:00.000Z","expirationDate":"2025-04-11T08:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d510726e-5aa3-4b98-bfa5-8b67977ce09b.png","score":1,"featured":false,"enhanced":false},{"id":"d161a2ac-26e2-4b74-a08f-2ed568477b32","title":"Technical Planning Officer","employer":"Harborough District Council","department":"","location":"Market Harborough, Leicestershire","locationType":2,"description":"<p>Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all. 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Harborough District Council jobs

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Harborough District Council jobs

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Concierge (part-time)

Harborough District Council

Grade 2 £24,404- £25,183

Market Harborough, Leicestershire (On-Site)

Posted 3 days ago

Housing Advisor (2 years Fixed Term Contract)

Harborough District Council

Grade 7 (£37,035 - £39,513)

Market Harborough, Leicestershire (Hybrid)

Posted 7 days ago

Technical Planning Officer

Harborough District Council

Grade 5 (£30,060 – £32,654) pro rata

Market Harborough, Leicestershire (Hybrid)

Posted 7 days ago

Planning Enforcement Officer

Harborough District Council

Grade 7 (£37,035 to £39,513)

Market Harborough, Leicestershire (Hybrid)

Posted 7 days ago

Speculative CVs

Harborough District Council

Various

Market Harborough, Leicestershire (Hybrid)

Posted 30+ days ago

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