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They help to facilitate all transport related enquiries across social media and email platforms and handle over 400k telephone calls annually to the Combined Authority.   The range of services and customer base is diverse, and the team continues to strive towards developing the exceptional customer service that the residents of the Liverpool City Region deserve.</p>\n<p> </p>\n<p><strong>About the person</strong></p>\n<p>The Head of Customer Services will lead a diverse range of services. This includes handling all first-line inquiries into the Combined Authority via social media, email, and telephone through our Contact Centre. The role also involves managing customer complaints and overseeing various customer account services across our Transport functions. These services include the Mersey Tunnels, Mersey Ferries, and Smart Ticketing on the Metro Card. They will have experience and skills associated with operating at a senior level within such a diverse range of customer services and show the leadership qualities this post requires.</p>\n<p>Reporting directly to the Director of Customer & Operations, you and your senior management teams will oversee the management of approximately 100 staff. You will be required to make reactive and planned decisions in all of our customer services, ensuring our services remain efficient and excel beyond expectations.  Ideally, the post holder will have drive and determination to continue our aspiration to enhance digital services wherever possible, yet to do so in an inclusive and efficient manner. The post holder will be resilient in their approach and possess demonstrable leadership skills for what is a key delivery role for the organisation.</p>\n<p> </p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong> <strong>Please ensure that you provide a clear explanation in your personal statement of how you meet the below key essential critieria:</strong></p>\n<ul>\n<li>•‍ Track record of senior management responsibility of major customer facing areas.</li>\n<li>•‍ Experience of managing the processing and large volume customers payments, including card and BACs payments.</li>\n<li>•‍ Experience of digital transformation of Customer Services.</li>\n</ul>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍ Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍ Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍ Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍ Flexible and hybrid working</li>\n<li>•‍ 24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍ Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍ Corporate discounts at council-owned gyms</li>\n<li>•‍ Bike to Work Scheme</li>\n<li>•‍ Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£106,791 - £113,919","publishDate":"2025-03-13T15:00:00.000Z","expirationDate":"2025-04-06T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/05ccdede-2af5-462d-82b2-bb4899c425d4.jpg","score":1,"featured":false,"enhanced":false},{"id":"7e69fb76-b812-4ccf-910a-c3f40cb474f1","title":"Head of Operations","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>Please note that this vacancy may be closed early if a sufficient number of applications are received. </strong></p>\n<p> </p>\n<p><strong>About the Role</strong></p>\n<p>An exciting opportunity has arisen within the Liverpool City Region Combined Authority for the post of Head of Operations.</p>\n<p>Annually, our operations teams facilitate over 26 million journeys through the Mersey Tunnels and operate the Mersey Ferries services – carrying over 600,000 passengers.  Our Maintenance Delivery services respond to over 20,000 reactive and planned maintenance tasks and support our wider investment plans across our diverse estate. Our 24/7, 365-day Operations and our Assets are key for the social and economic wellbeing of Liverpool City Region and beyond.</p>\n<p> </p>\n<p><strong>About the person</strong></p>\n<p>The Head of Operations will act as the lead officer across this diverse range of services, including Mersey Tunnels, Mersey Ferries, our Maintenance Delivery services, including stores, our Business Continuity and Resilience arrangements and our Fleet Management services across bus, rail and our directly owned vehicles and plant. They will have experience and skills associated with operating at a senior level within such a diverse range of operational services and show the leadership qualities this post requires.</p>\n<p>Reporting directly to the Director of Customer & Operations, you and your senior management teams will oversee the management of approximately 300 staff. You will be required to make reactive operational decisions in all of our operational services, ensuring our operations remain efficient and our services excel beyond expectations. Ideally, the post holder will have drive and determination to deliver a range of services that the 1.6m people of Liverpool City Region deserve, be resilient in their approach and possess demonstrable leadership skills for what is a key delivery role for the organisation.</p>\n<p><em> </em></p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification. Please ensure that you provide a clear explanation in your personal statement of how you meet the below key essential critieria:</strong></p>\n<ul>\n<li>•‍ Experience as a senior leader across different modes/sectors with accountability for operational disciplines.</li>\n<li>•‍ Proven experience and evidence of developing and utilising links with senior and influential Stakeholders and Partners.</li>\n<li>•‍ Able to deliver and lead others to prioritise work, working within a fast-paced environment providing a creative approach to problem solving and continuous improvement.</li>\n</ul>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍ Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍ Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍ Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍ Flexible and hybrid working</li>\n<li>•‍ 24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍ Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍ Corporate discounts at council-owned gyms</li>\n<li>•‍ Bike to Work Scheme</li>\n<li>•‍ Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£106,791 - £113,919","publishDate":"2025-03-13T15:00:00.000Z","expirationDate":"2025-04-06T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d8bf3d83-cf7f-4f43-b4b2-fdd53cc9ff25.jpg","score":1,"featured":false,"enhanced":false},{"id":"56fb7b75-36f6-45cf-93c8-d418bbe98c49","title":"Business Support Hub Lead","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p>We are seeking an enthusiastic and highly organised individual to lead the smooth running of the LCRCA’s new Business Support Hub.</p>\n<p>The role will be instrumental in coordinating the provision of exceptional administrative, logistical, and operational support and advice right across LCRCA.</p>\n<p><strong>This is a 24 month fixed term vacancy. </strong></p>\n<p>The Business Support Hub will:</p>\n<ul>\n<li>•‍Act as the centre of excellence and set the standards for providing departmental business support across a range of key process areas.</li>\n<li>•‍Drive innovation of existing administrative and transactional processes, responding to the growing demands of the organisation and improving options for self-service.</li>\n<li>•‍nvestigate, trial and appraise technological solutions to support wider corporate administrative processes.</li>\n<li>•‍Centralise a meeting support ‘offer’ to replace the existing ad hoc approach which brings standardisation, best practice, and the potential for greater innovation.<br><em> </em>\n</li>\n</ul>\n<p><strong>About the person</strong></p>\n<p>As the Business Support Hub Lead, you will play a vital role in delivering top-tier, efficient support to all departments, focusing on:</p>\n<ul>\n<li>•‍driving continuous improvement</li>\n<li>•‍streamlining processes</li>\n<li>•‍enhancing service delivery</li>\n</ul>\n<p> </p>\n<p>You will be at the heart of the organisation with responsibility for corporate systems and the development of robust standard operating procedures to be rolled out across the organisation.</p>\n<p>Not only will you manage a high-performing team, ensuring key objectives are met, but you will also be the ‘go-to’ person for business support expertise and advice.</p>\n<p>This is a fantastic opportunity for someone who thrives in a collaborative, results-driven environment and is passionate about leading change and making things happen.</p>\n<p><em> </em><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍Flexible and hybrid working</li>\n<li>•‍24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍Corporate discounts at council-owned gyms</li>\n<li>•‍Bike to Work Scheme</li>\n<li>•‍Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£47,461- £51,387","publishDate":"2025-03-12T14:59:00.000Z","expirationDate":"2025-03-31T14:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/ab6f29cd-2d87-48b8-983f-7632acc2c08b.jpg","score":1,"featured":false,"enhanced":false},{"id":"38bf2f95-640b-411c-85e5-d22668f90e89","title":"Senior Business Relationship Manager","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p>As Senior Business Relationship Manager<strong> </strong>you will have a passion for Digital </p>\n<p>service<strong> </strong>delivery and excellence and improving customer experience and perception of the </p>\n<p>Digital Service. The Senior Business Relationship Manager (SBRM) is a senior level, </p>\n<p>strategic business partner who will act as a translator and mediator between Digital  </p>\n<p>Services and the business within the organisation.  </p>\n<p>Reporting directly to the Senior Digital Design & Delivery Manager, you will work with senior leaders to evolve culture and organisational behaviour, elevating Digital Services into a strategic partner whilst developing a deep knowledge of LCRCA business services to build both horizontal and vertical relationships with business and Digital leaders that deliver significant business impact. <br> </p>\n<p><strong>About the person</strong></p>\n<p>The role requires an experienced IT / Digital leader with gravitas and a demonstrable high level of communication skills who has the flexibility to manage a heavy workload whilst maintaining a healthy work-life balance. You will also have a broad knowledge of IT platforms and solutions and will have a keen interest in coaching, learning & development. </p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>-Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>-Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>-Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>-Flexible and hybrid working</li>\n<li>-24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>-Corporate discounts at council-owned gyms</li>\n<li>-Bike to Work Scheme</li>\n<li>-Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£57,472 - £68,222","publishDate":"2025-03-10T13:00:00.000Z","expirationDate":"2025-03-24T12:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c5710f15-e875-4892-8124-2a958918e872.jpg","score":1,"featured":false,"enhanced":false},{"id":"126bdae6-d6e4-46e0-9c97-02dc4a142805","title":"INVESTMENT MANAGER - PLACE","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p>The LCRCA’s Investment and Delivery Directorate is seeking an Investment Manager to develop and invest in place & infrastructure projects. We’re seeking candidates with experience of publicly-funded property, regeneration and place making projects to ensure we maximise the impact of our devolved funding, generate new funding sources, and working with our private sector.</p>\n<p> </p>\n<p>We are a growing team of exceptional individuals in our Investment Team to develop strategic place & infrastructure projects and make investments in areas that have a real impact on our communities, such as town centre regeneration, economic infrastructure, culture and place making. We work in partnership with our local authorities and wider stakeholders in the public, private and third sectors and social economy to use our devolved powers and funding to develop, fund and deliver projects, to achieve our vision for a fairer, stronger, cleaner city region where no one is left behind. </p>\n<p>Examples of the types of projects you might work on could include:</p>\n<ul>\n<li>Town centre regeneration programmes;</li>\n<li>Commercial property and innovation assets;</li>\n<li>Cultural and visitor economy assets;</li>\n<li>Working closely with our Transport Development colleagues on transport-led placemaking;</li>\n<li>Working closely with our Housing Development colleagues on residential-led placemaking.</li>\n</ul>\n<p>An important component of the role will be prioritising investment opportunities and overseeing development of our next Pipeline of projects, working closely with our Transport and Housing specialist teams, our Policy leads, and our Evidence, Research & Intelligence teams.</p>\n<p> </p>\n<p><strong>About the person</strong></p>\n<p>As an Investment Manager at LCRCA, you will have experience of advising on capital projects inception through structuring, execution and into delivery, working as part of a team and on your own initiative. You will have the ability to influence and have impact with stakeholders, build strong relationships, and you will be confident in using your ideas and experience to shape policy and delivery.</p>\n<p>We are looking for people who are passionate about supporting the aims of the Combined Authority, who are self-starting, highly motivated, commercially minded and show a willingness to go the extra mile.</p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>Flexible and hybrid working</li>\n<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>Corporate discounts at council-owned gyms</li>\n<li>Bike to Work Scheme</li>\n<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£57,472 - £68,222","publishDate":"2025-03-10T13:00:00.000Z","expirationDate":"2025-03-24T12:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/420065ef-17a1-4f40-a9a6-41b6bf2d3aa8.jpg","score":1,"featured":false,"enhanced":false},{"id":"93b66804-4039-4769-91e4-05c0b50cd9ee","title":"Transport Solutions Manager","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p>The Transport Solutions Manager will be responsible for a team within Digital Services who develop, implement, and manage integrated transportation solutions to enhance Liverpool City regional public transit systems. This role focuses on optimising operations, improving user experience, and aligning with the strategic goals of the combined authority for multimodal transport including Mayoral pledges for bus franchising, infrastructure modernisation, and digital innovation in smart ticketing and public transport systems.</p>\n<p> </p>\n<p><strong>Key Responsibilities include</strong></p>\n<ul>\n<li>\n<strong>Solution Design & Delivery:</strong> Develop and implement end-to-end transportation solutions (smart ticketing, bus reform, rail, and ferry solutions). Assess current operations and design scalable solutions for improved efficiency.</li>\n<li>\n<strong>Technology Integration:</strong> Evaluate and implement transport-related technologies (e.g., smart ticketing, telematics, data analytics). Collaborate with Digital/IT teams for seamless integration with enterprise systems.</li>\n<li>\n<strong>Stakeholder Collaboration:</strong> Providing a productive and strong working relationship with operations to support ongoing demand and future digital ambitions. Also working closely with internal teams in the supply chain including Digital/IT and external vendors to deliver effective transport strategies.</li>\n<li>\n<strong>Performance Optimisation:</strong> Use data-driven analysis to improve transport networks, reduce costs, enhance service quality, and improve delivery times.</li>\n<li>\n<strong>Sustainability & Innovation:</strong> Incorporate sustainability practices into transportation solutions to minimise emissions and optimise energy consumption, with a commitment to becoming carbon neutral. This includes reducing paper and smart card usage, while also promoting increased patronage to further cut emissions. Stay up to date with industry trends and emerging technologies to drive continuous improvement in our solutions.</li>\n<li>\n<strong>Risk & Compliance Management:</strong> Ensure compliance with legal and safety requirements. Identify and mitigate risks and collaborate with Digital/IT Governance to implement best practices in digital services.</li>\n<li>\n<strong>Project Management:</strong> Lead transportation projects from concept to implementation, ensuring timely, on-budget delivery. Define objectives and collaborate with cross-functional teams.</li>\n<li>\n<strong>Documentation & Reporting:</strong> Develop documentation for transport architecture, workflows, and specifications. Create reports and dashboards to track performance and impact, presenting findings to senior leadership.</li>\n</ul>\n<p> </p>\n<p><strong>About the person</strong></p>\n<p>We are seeking an individual with a technical background to include ITSO and public transport solutions with extensive experience of transportation management, solution design, or logistics architecture support, particularly with expertise in a broad range of e-ticketing systems, as well as their integration with payment gateways, CRM systems, and mobile apps. The ideal candidate will also have experience working with customer-facing digital platforms, including mobile apps and web portals, and be knowledgeable in data analytics, predictive modelling, and performance monitoring tools.</p>\n<p>The role requires a strong background in managing technical and IT operational teams, applying HR policies and procedures, and demonstrating effective delegation skills to ensure timely and efficient delivery. Additionally, the candidate should have extensive experience managing SLAs and KPIs in a large, complex enterprise and possess in-depth knowledge of IT hardware, networking, and peripheral equipment. A hands-on approach to running operations and personal accountability is vital.</p>\n<p>The role also requires excellent presentation, writing, and communication skills, with the ability to explain technical issues to non-technical audiences. Strong problem-solving, analytical, and interpersonal skills, along with the ability to meet deadlines and manage competing demands, are essential. The successful candidate will be able to build strong relationships with customers, colleagues, and partners and will have a proven ability to negotiate and influence at the highest levels.</p>\n<p>This is a dynamic role ideal for someone with deep technical expertise, leadership capabilities, and a passion for innovative transportation solutions.</p>\n<p><em> </em></p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>-Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>-Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>-Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>-Flexible and hybrid working</li>\n<li>-24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>-Corporate discounts at council-owned gyms</li>\n<li>-Bike to Work Scheme</li>\n<li>-Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£57,472- £68,222","publishDate":"2025-03-10T12:00:00.000Z","expirationDate":"2025-03-24T12:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/6e6320a3-9a20-4645-9c07-49fc73b725e0.jpg","score":1,"featured":false,"enhanced":false},{"id":"91c4a1db-7169-4ba1-aa20-8d59dcf03522","title":"Senior Enterprise Architect","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p><strong> </strong>As Senior Enterprise Solutions Architect<strong> </strong>you will report directly to the Senior Digital Design & Delivery Manager to successfully determine, design, and develop new technology solutions that align with the business need in Liverpool City Region Combined Authority (LCRCA), as well as bridging the communication gap between technical and non-technical experts involved in an IT project. The senior Enterprise Solution Architecture (SESOLA) will also manage and lead a team of domain specialist Enterprise Architects who will work closely with the Project Management Office to serve as an overarching reference for the entire project setting, including the direction and expectations for the implementation phase. The SESOLA will be the Technical Design Authority for the organisation providing technical leadership, technical direction and will provide mentoring for the technical community. Fundamentally this role will be tasked with producing detailed technology roadmaps, detailing, and owning technical investment plans and strategies for but not limited to end user devices, tools, hardware, and complete end to end systems and infrastructure. The SESOLA is an accountable senior role within the organisation tasked with bringing in innovation to improve service delivery and to reduce operational costs in many parts of the organisation, from data security to daily operations. </p>\n<p><strong> </strong></p>\n<p><strong>About the person</strong></p>\n<p>The role requires an experienced Enterprise and or Solutions Architect with gravitas who can demonstrate an expert and broad level of technical skills.  This role will also require an individual who is flexible to manage a heavy workload whilst maintaining a healthy work-life balance.  </p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>-Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>-Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>-Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>-Flexible and hybrid working</li>\n<li>-24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>-Corporate discounts at council-owned gyms</li>\n<li>-Bike to Work Scheme</li>\n<li>-Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£57,472- £68,222","publishDate":"2025-03-10T12:00:00.000Z","expirationDate":"2025-03-24T12:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e6235eef-662c-44f1-a5e7-749d3d455a47.jpg","score":1,"featured":false,"enhanced":false},{"id":"9c43969d-5b8f-4c77-a178-3af427c2f581","title":"Corporate Marketing Manager (Maternity Cover)","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p>We are looking for an experienced and strategic Corporate Marketing Manager to lead the Combined Authority’s Marketing team on an interim basis.</p>\n<p>You will provide a high quality, effective corporate marketing function for the Liverpool City Region Combined Authority which supports and informs the delivery of all elements of the Corporate Plan through the management and delivery of strategic marketing of the organisation, key programmes, projects and services. </p>\n<p>You will play a key role in delivering on a Communications and Marketing strategy that puts people, storytelling and content at the heart of what we do.</p>\n<p><strong>This vacancy is fixed term until April 2026 to cover Maternity Leave.</strong></p>\n<p><em> <br></em><strong>About the person</strong></p>\n<p>With a wide range of marketing skills and experience including across brand, digital, campaign delivery and strategy, you will be responsible for the corporate brand family, all marketing projects and campaigns, design and digital channels across the organisation – from the Mersey Ferries, to transport, to key policy areas and services.</p>\n<p>You will have significant experience in leading a multi-disciplinary team and line management, leading the Marketing function of 14 people including designers, digital experts and campaign/programme leads.</p>\n<p>You’ll be able to demonstrate experience in a similar role, being an effective leader, able to manage delivery of multiple projects, excellent planning skills, and a strong track record of working on innovative, creative marketing strategies that deliver results.</p>\n<p><em> </em><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍Flexible and hybrid working</li>\n<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍Corporate discounts at council-owned gyms</li>\n<li>Bike to Work Scheme</li>\n<li>•‍Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£52,769-£55,853","publishDate":"2025-03-10T09:00:00.000Z","expirationDate":"2025-03-24T15:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c80a960b-49c4-40e5-8ede-cd1f0cb8b3d2.jpg","score":1,"featured":false,"enhanced":false},{"id":"315c62f1-43b6-4c02-bdac-8bd0964034c7","title":"Graduate Engineer (Electrical)","employer":"Liverpool City Region Combined Authority","department":"","location":"Asset Management Offices, Wallasey","locationType":3,"description":"<p><strong>Please note that this vacancy may be closed early if a sufficient number of applications are received. </strong></p>\n<p><strong>About the Role</strong></p>\n<p>This role is a development opportunity for an engineering graduate (Electrical) to gain practical experience to support their theoretical knowledge. This role will work within the Asset Management team to help develop and implement capital projects, while meeting quality, environmental and all health and safety standards. Projects will be based across the Liverpool City Region Combined Authority’s diverse estate which include office buildings, Ferry terminal buildings, bus station hubs, tunnel infrastructure and other transport related facilities. </p>\n<p><strong>This is a 2 year fixed term role</strong></p>\n<p> </p>\n<p><strong>About the person</strong></p>\n<p>The ideal candidate would hold a Degree or equivalent Qualification in Electrical Engineering.</p>\n<p>They will have excellent IT skills and be a good communicator.</p>\n<p>Candidates must have a flexible and can-do approach that would support the organisational behaviours of LCR first, Respect and Action Focussed.</p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍Flexible and hybrid working</li>\n<li>•‍24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍Corporate discounts at council-owned gyms</li>\n<li>•‍Bike to Work Scheme</li>\n<li>•‍Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£28,511 - £31,522","publishDate":"2025-03-07T12:00:00.000Z","expirationDate":"2025-03-31T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/657624d8-2e05-473f-ada5-29b2ea8af882.jpg","score":1,"featured":false,"enhanced":false},{"id":"b4d4e6ca-2697-4d81-b1d5-06a6387c89a8","title":"Graduate Engineer (Systems)","employer":"Liverpool City Region Combined Authority","department":"","location":"Asset Management Offices, Wallasey","locationType":3,"description":"<p><strong>Please note that this vacancy may be closed early if a sufficient number of applications are received. </strong></p>\n<p><strong>About the Role</strong></p>\n<p>This role is a development opportunity for an engineering graduate (Systems) to gain practical experience to support their theoretical knowledge. This role will work within the Asset Management team to help develop and implement capital projects, while meeting quality, environmental and all health and safety standards. Projects will be based across the Liverpool City Region Combined Authority’s diverse estate which include office buildings, Ferry terminal buildings, bus station hubs, tunnel infrastructure and other transport related facilities. </p>\n<p> <strong>This is a 2 year fixed term role</strong></p>\n<p> </p>\n<p><strong>About the person</strong></p>\n<p>The ideal candidate would hold a degree or equivalent qualification in electronic controls and systems.</p>\n<p>They will have excellent IT skills and be a good communicator.</p>\n<p>Candidates must have a flexible and can-do approach that would support the organisational behaviours of LCR first, Respect and Action Focussed.</p>\n<p><em> </em></p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍ Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍ Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍ Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍ Flexible and hybrid working</li>\n<li>•‍ 24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍ Corporate discounts at council-owned gyms</li>\n<li>•‍ Bike to Work Scheme</li>\n<li>•‍ Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£28,511 - £31,522","publishDate":"2025-03-07T12:00:00.000Z","expirationDate":"2025-03-31T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/eea27fd3-bea6-4600-80df-7a123bc16452.jpg","score":1,"featured":false,"enhanced":false},{"id":"e6fddd65-74b4-4067-9129-76f89e01a66e","title":"Graduate Engineer (Mechanical)","employer":"Liverpool City Region Combined Authority","department":"","location":"Asset Management Offices, Wallasey","locationType":3,"description":"<p><strong>Please note that this vacancy may be closed early if a sufficient number of applications are received. </strong></p>\n<p><strong>About the Role</strong></p>\n<p>This role is a development opportunity for an engineering graduate (Mechanical) to gain practical experience to support their theoretical knowledge. This role will work within the Asset Management team to help develop and implement capital projects, while meeting quality, environmental and all health and safety standards. Projects will be based across the Liverpool City Region Combined Authority’s diverse estate which include office buildings, Ferry terminal buildings, bus station hubs, tunnel infrastructure and other transport related facilities. </p>\n<p> <strong>This is a 2 year fixed term role</strong></p>\n<p> </p>\n<p><strong>About the person</strong></p>\n<p>The ideal candidate would hold a degree or equivalent qualification in Mechanical Engineering.</p>\n<p>They will have excellent IT skills and be a good communicator.</p>\n<p>Candidates must have a flexible and can-do approach that would support the organisational behaviours of LCR first, respect and action-focussed.</p>\n<p><em> </em></p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍ Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍ Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍ Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍ Flexible and hybrid working</li>\n<li>•‍ 24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍ Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍ Corporate discounts at council-owned gyms</li>\n<li>•‍ Bike to Work Scheme</li>\n<li>•‍ Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£28,511 - £31,522","publishDate":"2025-03-07T12:00:00.000Z","expirationDate":"2025-03-31T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e2938951-f666-43c9-ba55-51566f1f8ffa.jpg","score":1,"featured":false,"enhanced":false},{"id":"11438931-958d-4499-a320-327f40d89ae3","title":"Transport Information Assistant","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p>This is an exciting opportunity to join the fast paced, ever growing Liverpool City Region Combined Authority Bus team who are working hard to deliver on the ‘Vision for Bus’.</p>\n<p>The Transport Information Team are integral to our wider public transport offer and ensure that people travelling across the Liverpool City Region have access to high-quality, user-friendly information through a variety of channels which reflect the way and the style that people like to consume their information.</p>\n<p><em> </em><em><br></em><strong>About the person</strong></p>\n<p>Applications are sought for this role from individuals with experience of working in a deadline driven environment, producing work of the highest standard. This is a perfect opportunity for someone who is looking to work within a fast-paced environment and loves working as part of a team.</p>\n<p>The successful candidate will demonstrate the organisation’s behaviours of LCR First, Respect and Action Focused.</p>\n<p><strong><br>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p><strong><br>Staff benefits </strong></p>\n<ul>\n<li>•‍Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍Flexible and hybrid working</li>\n<li>•‍24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍Corporate discounts at council-owned gyms</li>\n<li>•‍Bike to Work Scheme</li>\n<li>•‍Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning<br><br><br>\n</li>\n</ul>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>\n<p><strong>Please note that we reserve the right to close this vacancy early if we reach a sufficient number of applications.</strong></p>","shortDescription":"","salaryDescription":"£25,736- £27,499","publishDate":"2025-03-03T10:00:00.000Z","expirationDate":"2025-03-17T15:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/4a543c26-4108-48ae-915c-25bd88b06ae6.jpg","score":1,"featured":false,"enhanced":false},{"id":"43c267e1-8976-4c6b-85ef-f163529a9d79","title":"Senior Lead Officer – Inward Investment","employer":"Liverpool City Region Combined Authority","department":"","location":"No 1 Mann Island, Liverpool","locationType":2,"description":"<p><strong>About the Role</strong></p>\n<p>Are you passionate about unlocking economic potential and driving transformative growth? Do you have a proven track record of attracting major investment opportunities and forging high-level partnerships? The Liverpool City Region Combined Authority is seeking a dynamic and forward-thinking Senior Lead Officer – Inward Investment to spearhead our Invest Liverpool City Region service.<br><br>In this pivotal role, you will lead the development and delivery of strategies to enhance the City Region’s global competitiveness, boost investor confidence, and stimulate sustainable economic growth. Reporting to the Assistant Director – Business Growth, you will have the opportunity to shape and deliver inward investment initiatives that align with the Combined Authority’s Corporate Plan, the Mayor’s Manifesto pledges, and our ambitious Economic Opportunities Framework.</p>\n<p><em> </em></p>\n<p><strong>About the person</strong></p>\n<p>You will be a strategic thinker with exceptional leadership skills, adept at navigating complex stakeholder environments and delivering results in a fast-paced setting. You will have:</p>\n<ul>\n<li>•‍ Significant experience in inward investment and/or international trade, ideally at a senior or managerial level.</li>\n<li>•‍ A strong understanding of economic development, capital and real estate investment, and cluster-based growth strategies.</li>\n<li>•‍ Excellent stakeholder management capabilities, with the ability to influence and negotiate at board or C-suite level.</li>\n<li>•‍ A track record of collaboration across public and private sectors, with demonstrable success in securing funding and delivering high-impact projects.</li>\n<li>•‍ Outstanding communication skills, both written and oral, allowing you to represent the City Region with confidence at high-profile events and in the media.</li>\n</ul>\n<p> </p>\n<p>If you’re inspired by the opportunity to champion the Liverpool City Region on a global stage and have the expertise to drive significant inward investment, we want to hear from you.</p>\n<p><strong>If you think you match the job description and our values then click on the link to apply, indicating how you meet the person specification.</strong></p>\n<p> </p>\n<p><strong>About the organisation</strong></p>\n<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>\n<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>\n<p> </p>\n<p><strong>Staff benefits </strong></p>\n<ul>\n<li>•‍ Local Government Pension Scheme contributions between 5.5% and 12.5%</li>\n<li>•‍ Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>\n<li>•‍ Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>\n<li>•‍ Flexible and hybrid working</li>\n<li>•‍ 24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>\n<li>•‍ Automatic enrolment to our Westfield Health Programme</li>\n<li>•‍ Corporate discounts at council-owned gyms</li>\n<li>•‍ Bike to Work Scheme</li>\n<li>•‍ Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>\n</ul>\n<p> </p>\n<p><strong>Equality, Diversity & Inclusion </strong></p>\n<p>We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>\n<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>","shortDescription":"","salaryDescription":"£73,019 - £81,918","publishDate":"2025-02-21T10:52:00.000Z","expirationDate":"2025-03-16T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e3299076-cf63-4483-937e-634e46255256.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":13,"page":1,"pageSize":20,"facets":{"LocationType":{"2":10,"3":3},"WorkingPatterns":{"1":13,"7":7},"JobTypes":{"engineering":2,"graduate":3,"it support":3,"management":4,"marketing":1,"planning":2,"transport":3},"ContractType":{"1":8,"2":2,"5":3},"PublishDate":{"1":2,"2":3,"3":11,"4":12,"5":13},"EmployerType":{"local government":13}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":null,"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1741888700559,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,null,null,"4bcad820-93a3-4807-8d83-4de887aa91b9",{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,null,null,\"4bcad820-93a3-4807-8d83-4de887aa91b9\",{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":{"id":"4bcad820-93a3-4807-8d83-4de887aa91b9","name":"Liverpool City Region Combined Authority"},"dataUpdateCount":1,"dataUpdatedAt":1741888700438,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["employerDetails","4bcad820-93a3-4807-8d83-4de887aa91b9"],"queryHash":"[\"employerDetails\",\"4bcad820-93a3-4807-8d83-4de887aa91b9\"]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1741888700413,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}
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Head of Customer Services

Liverpool City Region Combined Authority

Liverpool City Region Combined Authority logo

£106,791 - £113,919

No 1 Mann Island, Liverpool (Hybrid)

Posted 3 hours ago

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