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This role will involve emailing and confirming the period of stay of the household whilst in emergency housing including the start and the end of the placement. This will include contacting the bed and breakfast establishment to confirm that the placement has commenced.\nWithin this role, you will facilitate the creation and payment of invoices through the Council’s finance system for Housing and Community Services teams. This will include setting up new authorised suppliers in accordance with the Councils’ financial policies and procedures.\nYou will monitor and manage all rent accounts for both current and former tenants, update and maintain relevant spreadsheets and assist and complete housing benefit claims for households placed in emergency accommodation.\nThe post holder will need to be able to work from 9am to 5pm, Monday to Friday.\nAbout you:\nTo succeed as a Housing Services Assistant, you will be customer focused with experience working with a range of stakeholders including internal and external parties namely vulnerable groups, organisations, landlords and agencies. You will also be a detail orientated individual with proven organisational and time management skills.\nYou will be a proficient IT user and have the ability to learn and use different packages and systems. Knowledge of the relevant benefit knowledge i.e. Housing Benefit, Universal Credit, Personal Independence Payments would be advantageous.\nAbout us:\nWe have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.\nWe encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.\nWe offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the <a href=\"https://www.hants.gov.uk/hampshire-services/pensions/local-government/about-the-scheme/scheme-benefits\">Local Government Pension Scheme (LGPS)</a>, where the Council contributes circa 20% of pensionable salary.\nTo support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).\nVisit our <a href=\"https://www.horsham.gov.uk/jobs-and-careers\">Jobs and careers page</a> to find out more about <a href=\"https://www.horsham.gov.uk/jobs-and-careers/working-for-horsham-district-council\">Working for Horsham District Council</a> and <a href=\"https://www.horsham.gov.uk/jobs-and-careers/our-employment-commitments\">Our employment commitments</a>.\nTo apply:\nIf you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. 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Horsham District Council jobs

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Housing Services Assistant

Horsham District Council

£26,409 - £28,624 pa

Horsham (Hybrid)

Posted 3 days ago

Closing in 5 days

Customer Services Manager

Horsham District Council

£39,513 - £42,708 pa

Horsham (Hybrid)

Posted 6 days ago

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2 Horsham District Council jobs

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Housing Services Assistant

Customer Services Manager

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Horsham District Council jobs