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Civic Centre, High street","locationType":2,"description":"<p><strong>Senior Housing Solutions Officer</strong></p>\n<p>Full time salary - £36,573 - £40,607 per annum</p>\n<p>37 per week, Hybrid working</p>\n<p><strong>About the role</strong></p>\n<p>This an exciting opportunity to join Runnymede Borough Council as we continue our positive work preventing homelessness and ending rough sleeping in the area. As the Senior Housing Solutions Officer, you will:</p>\n<ul>\n<li>Carry out initial assessments of individuals circumstances</li>\n<li>Provide tailored advice to enable the applicant to resolve their housing difficulty</li>\n<li>Confirm the duties the Council owe to the applicant in writing</li>\n<li>Continually review and update the advice and support we are able to provide to the applicant</li>\n<li>Provide a full housing solutions service, offering advice and assistance</li>\n<li>Make enquiries to satisfy yourself of the facts of the application</li>\n<li>Make lawful decisions in accordance with the legislation</li>\n<li>You will have a manageable level of cases</li>\n<li>Quality check and provide case sign off</li>\n<li>Deputise for the Housing Solutions Manager</li>\n</ul>\n<p><strong>About you</strong></p>\n<p>You will be joining a supportive, friendly team and will reporting directly to the Housing Solutions Manager. We are looking for a capable and ambitious individual to join our team who can provide excellent customer service to support us to continue delivering first class housing solutions services. We are looking for exceptional candidates with a range of skills including:</p>\n<ul>\n<li>Excellent working knowledge of the Housing Act 1996 (as amended)</li>\n<li>Experience of carrying out detailed assessments</li>\n<li>Good quality communication, both verbal and written</li>\n<li>A team player</li>\n<li>Encourages strategic thinking</li>\n<li>Able to work well under pressure</li>\n</ul>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision. </p>\n<p>We have an exceptional Housing Solutions team that has achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service.</p>\n<p>You will have the opportunity to contribute to the implementation and performance of the Council’s Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team.</p>\n<p><strong>Benefits </strong></p>\n<ul>\n<li>Hybrid working 3 days in the office, 2 days working from home</li>\n<li>Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme, including access to an Advanced Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>Health insurance plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n<p><strong>How to apply</strong></p>\n<p>For more information on the role and to apply please visit: <a href=\"https://www.surreyjobs.info/employers/runnymede-borough-council?ga_client_id=276f5733-80f7-40d7-a069-fcc2b487fc13\">Runnymede Borough Council Jobs | Surrey Jobs</a></p>\n<p>We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at <a href=\"https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2\">humanresources@runnymede.gov.uk</a> or on 01932 425527 who will be able to assist you.</p>\n<p>For an informal chat about this role please contact Terri Holloway, Housing Solutions Manager on <a href=\"mailto:terri.holloway@runnymede.gov.uk\">terri.holloway@runnymede.gov.uk</a></p>\n<p><strong>Closing Date: </strong>11<sup>th</sup> November 2024</p>\n<p><strong>Interview Date(s): </strong>Week Commencing 25<sup>th</sup> November 2024</p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.</em></p>","shortDescription":"","salaryDescription":"Full time salary £36,573 - £40,607 per annum","publishDate":"2024-10-28T11:34:00.000Z","expirationDate":"2024-11-11T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/a4530c15-9754-432d-9e60-b4f680a16201.jpg","score":1,"featured":false,"enhanced":false},{"id":"5ccd954c-b730-45b1-b2de-f22517a1c96a","title":"Careline & CCTV Operator","employer":"Runnymede Borough Council","department":"","location":"Runnymede Borough Council","locationType":3,"description":"<p><strong>Part Time Careline & CCTV Operator</strong></p>\n<p><strong>£15,774- £17,299</strong> <strong>per annum (inclusive of 20% shift enhancement)</strong></p>\n<p><strong>18.5 hours per week</strong></p>\n<p>An opportunity for a Careline and CCTV Operator has arisen within our award-winning Safer Runnymede team based in Addlestone, Surrey.</p>\n<p>The Careline and CCTV Operator will be working on a structured shift rota which includes early, lates, nights, weekends, and Bank Holidays, you will be monitoring CCTV cameras and responding to calls from the elderly or vulnerable on the “Careline” Community Telecare System. You will also act as a first point of contact for all Borough related issues. This is a rewarding job with great potential for job satisfaction.</p>\n<p>We are looking for somebody on a part time basis, with considerable experience of working with the public in either a customer services or control centre environment. You should have excellent observational and communication skills together with a caring and patient approach. Current S.I.A public space CCTV operators licence, experience of Telecare and/or liaison with the police and having a good local knowledge will be advantageous. </p>\n<p>Early shifts times are 0630hrs -1430hrs, late shift times are from 1430hrs - 2230hrs and night shift times are from 2230hrs - 0630hrs.</p>\n<p>Part time applicants will be working the above shift times doing three days of each set separated by six rest days.</p>\n<p>All shifts have a 20% enhancement added to them to cover bank holidays, weekends and unsociable hours.</p>\n<p>Full training on all systems will be given.</p>\n<p>The successful applicant for the Careline and CCTV Operator post will be subject to NPPV2 (Surrey Police) vetting process. Appointment is subject to successful vetting by Surrey Police – <strong>please be advised this process can take up to 12 weeks.</strong></p>\n<p>For an informal chat about the position, please telephone either Harry Prior or Richard Altree, Safer Runnymede Supervisors on 01932 425060.</p>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. </p>\n<p>The Safer Runnymede department is a professional, exciting and vibrant place to work. You can expect to be challenged in a role that gives great job satisfaction where no two days are ever the same.</p>\n<p>Looking ahead, the department is expanding with the proposed addition of new CCTV cameras across a wider area.</p>\n<p><strong>Benefits </strong></p>\n<ul>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme with access to Additional Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>Health Insurance plan after 1 years service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>20% Shift allowance</li>\n</ul>\n<p>Please apply online at <strong>www.surreyjobs.info</strong>. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources, via <strong>humanresources@runnymede.gov.uk.</strong> or telephone on 01932 425517.</p>\n<p>This roll is application only and CVs will not be considered. We welcome applications from all sections of the community.</p>\n<p>Please provide an email address where possible as you may be contacted by email if you are selected to attend for an interview.</p>\n<p><strong>Closing Date: </strong>17<sup>th</sup> November 2024</p>\n<p><strong>Interview Date: </strong>25<sup>th</sup> November 2024</p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. 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You will be a team player and excellent communicator. </p>\n<p><strong>About you</strong></p>\n<p>Regulatory Consumer Standards and the Housing Ombudsman Complaint Handling Code have been strengthened, so the role would suit someone who:</p>\n<ul>\n<li>cares about further improving the Council’s Housing services - but you don’t need to have worked in Housing before</li>\n<li>has excellent written, oral and digital communication skills, able to produce reports, policies and procedures</li>\n<li>prides themselves on their accuracy and attention to detail</li>\n<li>has good interpersonal skills</li>\n<li>has experience of developing positive relationships while working collaboratively across busy teams and projects.</li>\n</ul>\n<p><strong>About Runnymede</strong></p>\n<p>Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. </p>\n<p><strong>Benefits</strong><em> </em></p>\n<ul>\n<li>Hybrid working 3 days in the office, 2 days working from home</li>\n<li>Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave</li>\n<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>\n<li>Excellent Pension Scheme, including access to an Advanced Voluntary Contributions</li>\n<li>Free Parking</li>\n<li>Training and development opportunities</li>\n<li>Payment of one professional membership per annum</li>\n<li>Cycle to work + further related discounts</li>\n<li>Season ticket loan</li>\n<li>UK Healthcare plan after 1 years’ service</li>\n<li>Dental insurance plan after 3 years’ service</li>\n<li>Mileage allowance</li>\n</ul>\n<p><strong>How to apply</strong></p>\n<p>Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website.</p>\n<p>Please include within your application:</p>\n<ul>\n<li>why you would like this opportunity</li>\n<li>what you could bring to the role</li>\n<li>examples of how you meet the requirements in the person specification.</li>\n</ul>\n<p>We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview.</p>\n<p>We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online please contact Human Resources. Email: humanresources@runnymede.gov.uk Telephone: 01932 425527.</p>\n<p>For an informal chat about this role please contact Angela Horsey, Housing Business Development and Policy Manager by emailing angela.horsey@runnymede.gov.uk</p>\n<p><strong>Closing Date: Monday 4th November 2024 at 23.59pm</strong></p>\n<p><strong>Interview Date(s): Shortlisted candidates will be interviewed on Tuesday 12th November 2024 </strong><strong> </strong></p>\n<p>If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.</p>\n<p><em>Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. 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Registered in England & Wales as JGP Resourcing Ltd. Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD