Portsmouth (On-Site)
Permanent, Full time
No DBS check required
£35,000 - £44,999
FULLTIME
Salary: Band 9, £36,647 to £40,220 per annum
Hours: Full time (37 hours per week)
Contract: Permanent
Closing date: Sunday 3 November 2024, 23:59
Interviews in week commencing Monday 18 November 2024
Why come to live and work in Portsmouth?
Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.
The Service:
The IT Service is a trusted service provider with significant experience in delivering high quality IT service delivery and infrastructure. We pride ourselves on understanding our partners' requirements and ensuring we work with them to deliver the right tools to help them achieve their outcomes. Our service portfolio includes IT service management, business engagement and consultancy, internet and internal network services including data centre commissioning and hosting, applications and system support. As a service, our ethos is to value others and focus on what’s important to Portsmouth City Council and the outcomes for its customers. Working in partnership with our partners within PCC, our aim is to provide them with the technology and support to enable them to deliver the best possible service to the residents and businesses of Portsmouth.
Your New Role:
You will ensure that all solutions are implemented and configured to meet business needs by understanding historical data, business practice, future requirements, system functionality and capability. You will provide application support, advice and guidance to system users and owners to promote efficient, effective and accurate recording. You will carry out change request triage and ensure changes are managed and tested, and that risks are minimised. You will use your excellent negotiation and communication skills to influence positive outcomes, and will be a key member of the Mosaic Support Team, providing expertise and guidance.
Please read the job profile for the full details of this role.
What you'll need to succeed:
You have high-level comprehension of the Mosaic Software Application and of children's social care and safeguarding, and a good understanding of the YJB Core + Software Application Development Life Cycle. You are innovative, creative and an excellent communicator. You are accurate and efficient, with an excellent eye for detail, and are consistent, supportive, proactive and flexible in the way you deliver. You are committed to delivering exceptional customer service. You are educated to degree level or equivalent or have the required relevant experience.
Please read the job profile for the full details of this role.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
What you'll get in return:
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Flexible working options including hybrid working with a minimum of two days office based per week pro rata, giving you the flexibility to work up to three days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
- Access to a wide range of training and development opportunities including apprenticeships.
- Extensive wellbeing support through the Employee Assistance Programme
- Discount on travel, travel loans and the bike loan scheme
- Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.
Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/
Additional Information:
The full job profile is attached here.
Contact Details for an Informal Discussion:
David Nardini, Business Application Development Manager, David.Nardini@portsmouthcc.gov.uk, 023 92 688 563
A commitment to our values:
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Application process:
How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
We may close this advert early if we receive many good applications.
We look forward to speaking with you soon.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.