Revenues & Benefits Systems Administrator and Development Manager

At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.

Overal Job Purpose

To manage a team of specialist Revenues and Benefits staff to ensure that the department meets its key performance indicators. To provide management reporting to improve service delivery.

Responsible for the development and management of the NEC Revenues and Benefits main processing system and associated processes.

Responsible for the management and development of related IT systems e.g. Qnomy, information@work, Citizens Access Revenues, Citizens Access Benefits, Citizens Access Landlords, Citizens Access DHP, Business Improvements District system (BIDS), DWP Employee Authentication Service.

To deliver comprehensive and innovative business IT solutions across the Revenues and Benefits Service that delivers improved customer experience and value for money. 

Management of Revenues and Benefits support team.

Provide expertise to ensure that the Service’s key IT business improvement transformation projects are run to time and budget and to a high quality.

Act as a champion for innovation and continuous improvement, promoting new innovative ways of working and facilitating change, ensuring support across all levels of the Service.

For more information about joining the Revenues & Benefits Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage). Please apply via Home | Arun Council

We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.

For support with your application and CV writing, please visit Applying for a job with us. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply.

 

CLOSING DATE: 19th January 2025 23:59

INTERVIEW DATE: W/C 27th January 2025