IT Business Relationship Manager

About the Shared Technology Service 

We are a shared ICT service, supporting the local councils in Brent, Lewisham and Southwark, as well as the Local Government Association. We have three main locations that the teams work from at the Brent Council’s Civic Centre, Wembley, Lewisham Council at Laurence House in Catford and Southwark Council at Tooley Street, near London Bridge, Southwark.

We are hosted by Brent, Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. 

The Post

Shared Technology Services are looking for IT Business Relationship Manager which is a pivotal role within the shared service working with London Borough of Lewisham. Reporting to the Deputy Director of Projects & Partnerships, the main responsibilities of the role are:

• Promoting good and positive working relationships between Lewisham and STS 
• Understanding Lewisham’s IT needs and seeking to ensure they can be met and applying expectation management where relevant.
• Offering guidance on how to engage STS and navigate processes for BAU and new initiatives. 
• Gaining insights into the evolving pipeline of new initiatives as well as oversight of initiatives going through TDA 
• Advisory point to STS colleagues on issues which need management visibility for example the resolution of tricky or sensitive issues or how to respond to non-standard requests from stakeholders or VIPs
• A level of on-site working in both Lewisham and Brent will be required.

The Person

The ideal candidate will bring to the role: experience of building business relationships with an innovative, solution focussed mindset  with excellent written and oral communication skills also have a high degree of energy, enthusiasm and commitment for providing excellent service.

Closing date: 6 December 2024 (12:00 noon)

Additional Information

Location: Brent Civic Centre and other locations from time to time 

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk