D365 CRM Software Engineer

Grade 8  - £47,522 to £51,522 per annum subject to final confirmation

The London Borough of Havering is undergoing an exciting transition, bringing IT services back in-house from oneSource ICT. As such London Borough of Havering is looking to recruit a D365 CRM Software Engineer to lead the support and development of our Microsoft D365 CE CRM platform, customer portal, and back-office interfaces that meet user needs, are secure, accessible for people with a range of digital skills and confidence and financially sustainable for London Borough of Havering.

If successful in your application for the role of D365 CRM Software Engineer, London Borough of Havering, you will/will be:

• Take responsibility for the ongoing support, development, and improvement of Havering's D365 CE solution, Customer Portal, and Interfaces.
• Support and develop solutions and Interfaces for Havering’s D365 CE CRM environment.
• Work on other internally developed C# .net solutions as required.
• Report to the Senior Software Engineer. Working with them and the team to develop & deliver software solutions.
• Use a range of automated tooling to ensure designs are high-performing, accessible for users in a range of contexts, simple and intuitive to use, cost-effective and error-free. 
• Participate in understanding user needs, making solutions simple and estimating effort.
• Contribute to evaluations and reviews of programming methods, tools and standards.
• Ensure the security of information and information systems by encouraging and enforcing adherence to IT policies that ensure availability, integrity, authentication, confidentiality, and integrity. 

To be successful with your application, you should have:

• Extensive experience with Dynamics 365 CE & Power Platform.
• Proficiency in developing software solutions and Interfaces within the MS Dynamics 365 platform.
• Strong coding, unit testing, and deployment skills.
• Experience working in an agile delivery framework based around DevOps principles.
• Excellent communication, time management, and problem-solving skills.
• Proven ability to work independently and collaboratively within a team.

Please view Job Profile here

For a list of technical requirements please see the associated Vacancy Information Pack.

As one of the greenest boroughs in London, resourcefulness is in our nature. We don’t wait to be told, we take the initiative. We face the future head-on, embracing new challenges with open minds and fresh ideas. There’s lots of opportunities to progress here, and if you seize them we’ll support you all the way. Choose Havering and see the difference you’ll make to the people that live, work and learn here.

From caring for those who need it most, to ensuring our highways and streets are safe, providing a roof over the heads of our residents, providing excellent customer service or, enhancing our digital services for staff and residents, there are so many ways you can make a positive influence here. And, whether you’re outdoorsy, people-focused or analytical, we have a role that’s right for you.

For an informal discussion about the post, please contact Gareth.Charles@havering.gov.uk 

The closing date for the receipt of applications is 8^th December 2024,  however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful.  Interview date to be confirmed /Interviews are scheduled for ……………………………

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770
 

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.