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Sutton (On-Site)
Permanent, Full time
No DBS check required
£35,577 - £41,808 (£44,019 unconsolidated maximum)
About the Borough
In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.
Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.
All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.
Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There's also an extensive road network which provides close and easy access to the M25 and M23.
About the Role
Responsible for scheduling resources and prioritisation of reactive and planned tasks working
with the FM Helpdesk.
● Ensure and demonstrate through routine reports and statistical analysis that the required
standard of service delivery is achieved.
● To develop and maintain high motivation and morale within the workforce.
● Support the FM team and carry out regular checks and audits to ensure that all activities and
repairs are satisfactorily undertaken to the required standard, including third party contractors
and partners.
● Assist the FM Helpdesk with managing of keys for lockers, cabinets and cycle lockers in
accordance with the required processes and procedures.
● Provide a customer service approach to support building occupants in general maintenance
matters and FM services.
About Us
The Facilities Management Service has recently gone through a period of significant change and transformation and we have a smarter operating model to ensure the service is best placed to support the delivery of our front line services and meet the needs of our residents.
The FM team provides building and operational support to various services in the council to ensure that they have a clean, safe working environment and that the space they work in allows them to carry out their roles and responsibilities in a productive way with minimum disruption.
This role is responsible for the supervision of a team of Facilities Operatives delivering a safe and
high quality standard of service for building users via the delivery of workplace checks, mail/reprographics and support at corporate sites as well as undertaking general maintenance work, minor reactive repairs, small project works and movement of equipment and room set ups for
events.
About You
As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.
Employees have access to a wide range of benefits, some of which include:
Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.
To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.
Additional Information
We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen Copy of Facilities Team Leader.docx.pdf - 61KB Opens in a new window
In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.
Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.
All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.
Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There's also an extensive road network which provides close and easy access to the M25 and M23.
About the Role
Responsible for scheduling resources and prioritisation of reactive and planned tasks working
with the FM Helpdesk.
● Ensure and demonstrate through routine reports and statistical analysis that the required
standard of service delivery is achieved.
● To develop and maintain high motivation and morale within the workforce.
● Support the FM team and carry out regular checks and audits to ensure that all activities and
repairs are satisfactorily undertaken to the required standard, including third party contractors
and partners.
● Assist the FM Helpdesk with managing of keys for lockers, cabinets and cycle lockers in
accordance with the required processes and procedures.
● Provide a customer service approach to support building occupants in general maintenance
matters and FM services.
About Us
The Facilities Management Service has recently gone through a period of significant change and transformation and we have a smarter operating model to ensure the service is best placed to support the delivery of our front line services and meet the needs of our residents.
The FM team provides building and operational support to various services in the council to ensure that they have a clean, safe working environment and that the space they work in allows them to carry out their roles and responsibilities in a productive way with minimum disruption.
This role is responsible for the supervision of a team of Facilities Operatives delivering a safe and
high quality standard of service for building users via the delivery of workplace checks, mail/reprographics and support at corporate sites as well as undertaking general maintenance work, minor reactive repairs, small project works and movement of equipment and room set ups for
events.
About You
- Able to travel within and around the borough.
- Required to act as trained first aider.
- Ensure all health and safety standards are adhered to for the relevant work area.
- Apply diversity and equal opportunities policies in the workplace.
- Ability to work out of hours when required, particularly with respect to Council meetings and special events and on maintenance projects or works.
- Ability to work in a busy and pressurised environment.
- Participating in training to demonstrate competence and as required for the role.
- Knowledge of the procedures for a range of tasks and the operation of tools and equipment e.g. knowledge of moving and handling procedures.
- Good social skills, with an ability to communicate and inform immediate colleagues, staff and members of the public.
- Staff supervision and leadership skills.
- Good organisational skills, capable of achieving agreed deadlines and targets.
- Clear verbal and written communication skills.
- Self-motivated and flexible.
- Working knowledge of IT systems.
- Excellent knowledge of AV meeting room systems.
As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.
Employees have access to a wide range of benefits, some of which include:
- Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
- Flexi-time (Please note, this applies to roles at grades 1-9 only)
- Three volunteering days per year in Sutton
- Comprehensive learning and development programme
- Local and national discounts for shopping, eating out and leisure activities
- Interest free season ticket loans
- Local Government Pension Scheme
- Car parking scheme
- Bicycle loan facilities and cycle to work scheme
- Zip car scheme
- Free eye tests and contribution towards glasses
- Confidential wellbeing and counselling support
- Subsidised gym membership
Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.
To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.
Additional Information
We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen Copy of Facilities Team Leader.docx.pdf - 61KB Opens in a new window
Closing date: Tue 05/11/2024 at 22:55
Job reference: 3243