SEN Travel Assistance Officer

Join our dynamic Transport Operations Team, dedicated to managing and providing essential transport services across Staffordshire.

We ensure safe and reliable home-to-school transport, special educational needs (SEN) transport, supported local bus services, and community/voluntary transport schemes. Every day, we transport approximately 7,000 pupils to school using over 100 transport providers, including taxis, private hire vehicles, minibuses, coaches, and buses.

We have two positions available: 1x full time, 6 months fixed term and 1x full time permanent.

Main Responsibilities

As a SEN Travel Assistance Officer, you will play a crucial role in planning, monitoring, and delivering high-quality transport services for pupils with special educational needs. Your responsibilities will include:

• Administering SEN travel assistance
• Developing cost-effective SEN travel assistance services
• Creating travel assistance programmes aligned with Education, Health, and Care Plans to achieve the best outcomes for young people

Key Responsibilities:

• Service planning, monitoring, and client assurance
• Operational delivery and ensuring services are auditable
• Assisting in the development of value-for-money SEN travel assistance services
• Implementing travel assistance programmes in line with Education, Health, and Care Plans

The Ideal Candidate

We are looking for someone with previous experience in a transport or SEN setting.

You should have:

• Attention to detail and the ability to approach tasks calmly and objectively
• Experience in schools, transport planning, or a SEND environment (advantageous but not essential)

“We’re happy to talk flexible working” 

Interviews will be held: Week commencing 10 March 2025 and/or 17 March 2025 as required.

For an informal discussion about the role please contact Annabel Mckinnon annabel.mckinnon@staffordshire.gov.uk or Rachel Burton rachel.burton@staffordshire.gov.uk 

Training and support will be provided to assist with continuing professional development.  

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.