Homelessness Case Officer

Homelessness Case Officer

Scale 5 £32,115 - £37,938 per annum

37 hours per week

Permanent

 

Blaby District Council’s Housing Services Team is a busy, high performing Housing and Homelessness service situated in our main offices in Narborough.

 

We are looking for a knowledgeable individual who is passionate about helping people. This is a customer facing role providing homelessness advice to our clients with a strong emphasis on prevention. Preferably you will have experience in homelessness with a working knowledge of Part VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.

 

Most importantly you will have experience in a customer service environment and an understanding of the social issues that surround homelessness. The ability to build upon and establish new relationships with our partner agencies is a strong advantage for this role.

 

Working with some of the most vulnerable people at a difficult time in their lives this role has a positive impact on solving problems and making a difference, that’s what makes it so rewarding.

 

Applicants must have:-

 

Knowledge of part VI and part VII of the Housing Act 1996

Knowledge of the Homelessness Reduction Act 2017

Experience of working in a customer service environment

 

This role will require a basic Disclosure and Barring Service check (known as a DBS check). All offers of employment will be made conditional upon receipt of the satisfactory DBS check.

 

Further details about the role can be found on the job description and person specification.

 

Benefits of working with us include a local government pension scheme, exciting career opportunities, flexible working including a flexi-time scheme and out of town offices with free car parking and cycle bays. Further details on our benefits can be found on the Employee benefits page.

 

We also support Hybrid working arrangements with a combination of on-site and home working.

 

To find out more about the job and what it is like to work for us, please contact Janine Curtis, Homelessness and Housing Systems Team Leader on 0116 272 7588 for an informal discussion or email janine.curtis@blaby.gov.uk.

 

 

Should you have any technical issues when applying, please email human.resources@blaby.gov.uk

 

Closing date:         20^th January 2025 (midnight)       

Interview date:       5^th February 2025

 

Blaby District Council is committed to equality of opportunity for all, and we welcome applications from all diversities. We are committed to the employment and career development of disabled people, care leavers and those in the Armed Forces. As a Disability Confident Employer and to show our commitment to Care Leavers and the Armed Forces Covenant, we offer a Guaranteed Interview Scheme. Further information can be found on our jobs page.