Financial Assessment Assessor

Job introduction

About the role

Do you enjoy working in a fast-paced administration environment? 

If you have a confident telephone manner and can speak with the public in a professional manner, we would love to hear from you! 

We are recruiting for a Financial Assessment Assessor, who will join our Financial Assessment Team working in Adult Social Care Financial Services. We are a changing and evolving service and, as part of the team, you will be central to this, often acting as the first point of contact for the department. 

As well as dealing with calls from clients and both internal and external stakeholders, you will be completing financial assessments, and corresponding and providing written outcomes to clients and their representatives.

You will maintain client records, needing to be proactive and take responsibility for your own work. You will be a key part of the service delivery and work towards the achievement of the best outcomes for our clients.

Ideally you will:

• Have active listening skills with a friendly and helpful telephone manner 
• Have ability to manage conflicting priorities to meet deadlines
• Be confident assessing and processing financial data and information accurately
• Have the ability to resolve non complex and complex decisions, with line manager support, and signpost
• Be a team player
• Be able to use a wide range of IT systems such a Word, Outlook, Excel etc. 
• Be a positive, proactive person who possesses a “can do” attitude and be willing to provide a wide range of support that supports the best outcomes for our clients and their representatives and carers
• Have a desire to be part of a supportive and collaborative team

To apply for this role please follow the ‘Apply Now’ button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.

Interviews will be carried out in person, date will be confirmed after the shortlisting has taken place. 

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

If you are looking for a challenging and rewarding role where you can make a real difference in the lives of vulnerable people, we encourage you to apply. You will be joining a dedicated and supportive team committed to assisting individuals in obtaining high-quality care.

For an informal discussion, please contact Phil Warman, Team Leader on 01323 464458.

For work that makes a difference 

Additional information

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Data provided as part of a job application will be processed in line with the privacy notice for job applicants.

DBS

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure and Barring Services. For further information about what is required in this process please go to gov.uk disclosure and barring service . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Work Permits

 We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. 

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.

Reasonable adjustments

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.

Equal Opportunities

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.

Company information