Housing Grants Case Worker

Public Health and Protection’s Housing Grants Team is looking for an enthusiastic, organised individual to support residents applying for Disabled Facilities Grants.

 

The successful applicant will be dealing with customers from enquiry, through approval, to the completion of grant works to ensure that the necessary adaptations are completed without unnecessary delay and all the legal requirements for the grant are satisfied for audit purposes.

 

The post holder will possess excellent customer skills and the full range of communication and organisational skills to explain the legal requirements around disabled facilities grants and other assistance. The role involves liaising with occupational therapists, health professionals and landlords to support residents through the process to ensure that applications are managed, eligibility assessed and financial assistance provided in a timely and effective manner. The successful applicant will, therefore, need to understand plans and schedules of work and Occupational Health Therapist’s requirements.

 

The post will be a mix of office and field based as site visits will need to be undertaken to assist applicants, assess properties for adaptations and certify completed works for payment. The role also involves supporting the Senior Grants Officer and Housing Standards Lead Officer in the development of the service to the public and the necessary procedures for the continued successful delivery of mandatory Disabled Facilities Grants and the Council’s Housing Assistance Policy.

 

Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above.

 

As part of our accreditation with Essex Family Friendly Employers Charter, this full-time role can be offered on a job share or part-time basis, providing we are able to recruit to the remaining hours. Should this be of interest to you please state so in your personal statement. Further information on the family friendly charter can be found: https://www.essex.gov.uk/family-friendly-charter/family-friendly-employer-principles

 

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

 

To view further details for this role including a job description, please click the link on the attachments section.