Assistant Administrator - Deprivation of Liberty Safeguards Team (DoLs)

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all, and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

This is an exciting opportunity to join a small and busy administrative team at Coventry City Council. We are looking to appoint an individual who is highly organised, efficient, and competent to manage the administration processes within the Deprivation of Liberty Safeguards Team (DoLS). You will be able to work under pressure to strict deadlines with attention to detail in a busy reactive environment. Previous experience of working in a social care setting is beneficial, but not essential.

The Deprivation of Liberty Safeguards Team is a diverse team staffed by qualified Social Workers / Best Interest Assessors (BIA’s).  Working under the Mental Capacity Act their role is to assess citizens who lack decision-making capacity regarding their care arrangements in care homes and hospital settings, and where necessary implement the statutory legal framework of Deprivation of Liberty Safeguards and provide an inclusive service.

As the Assistant Administrator in the Deprivation of Liberty Safeguards Team, you will provide high-quality administrative and general office support to The Deprivation of Liberty Safeguards process, team and individuals.  You will be joining the team at a time of proposed changes in the Mental Capacity Act legislation and the shift from the current Deprivation of Liberty Safeguards to the proposed Liberty Protection Safeguards.

Who are we looking for?

To be successful in the role you will need the following.

• Undertake a full range of clerical tasks to support the work of the Deprivation of Liberty Safeguards Team
• The ability to learn and understand the essential elements of the Mental Capacity Act and the requirements of the DoLS process.
• Excellent communication and customer service skills.
• Excellent IT skills and ability to monitor and maintain IT systems including Microsoft Office and Excel
• Ability to work across multiple IT systems.
• Ability to input and monitor data to produce accurate data/statistics.
• Ability to organise and prioritise the admin team’s workload.
• Ability to work under pressure to meet strict deadlines.
• Ability to work flexibly if situations change and tasks need to be reprioritised.
• Ability to deal with enquiries, through varying mediums (e.g. Face to Face, Telephone & Email)
• Ability to undertake data input and document production using the range of systems in use within the organisation including reports and minutes.

You will get the opportunity to demonstrate your skills through a short assessment followed by a panel interview.

For an informal discussion regarding this post please contact:

julie.warner@coventry.gov.uk  or daniela.gonzalez-rivera@coventry.gov.uk  or call 024 7697 8910.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: 17th February 2025

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies