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Portsmouth (On-Site)
Permanent, Full time
No DBS check required
£20,000 - £29,999
FULLTIME
When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please see the full job profile HERE!
Salary: Band 5 - £24,362 - £26,073 p.a.
37 hours per week Monday to Friday (operational hours are 08:00 - 17:00 and there is a weekly rota to ensure this is covered)
Permanent
Who are we looking for?
We are looking for a Repairs Support Officer to join our Repairs Support team supporting all our building maintenance teams.
Candidates must be enthusiastic, good communicators, organised, methodical and able to prioritise multiple demands.
What can we offer?
We will support you by providing opportunities to train and develop your existing knowledge and skills, as appropriate.
As a service we take pride in our work by valuing others, focusing on what is important so that we make a real and positive difference.
What is the Role?
You will be based at one of the Area Housing Offices working as part of the Repairs Support team reporting directly to the Customer Repair Manager & Repairs Support Manager
The Repairs Support Officer role will be supporting the Building Maintenance teams providing a repairs service. You will work flexibly and be part of a rota which is regularly reviewed and adjusted appropriately to meet the demands of the service undertaking your contracted hours.
You will act as the main point of contact for residents, leaseholders, PCC employees and site managers who are requesting repairs. You will need to be able to collect accurate repair information and ask effective questions ensuring that the right resource is allocated to undertake the repair at the right time that is convenient with the customer.
You will also support all the Building Maintenance teams providing a repairs service by carrying out a range of technical administrative duties including, updating repairs following authorisation of quotes, customer satisfaction surveys, administering Disabled Facility Grants (DFG) requests, uploading information to our stock database, arranging surveyor and annual service appointments.
Who is the person?
Your application needs to demonstrate that you:
For an informal discussion about this post you can contact Teresa Sully on 07951 497 607.
When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please see the full job profile HERE!
Closing date: 7th October 2024
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
To see all the benefits of working with us please click here!
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk