Financial Assessments and Benefits Officer (Children's)

Financial Assessments and Benefits Officer (Children's)

Salary: Band: 7, £29,777 - £33,945 p.a. (£14,888 - £16,972 for 18.5 hours)

18.5 hours per week - all day Monday and Tuesday, Friday (am or pm - to be discussed at interview)

What is the role

The purpose of this role is to visit all perspective special guardian order of looked after children in Portsmouth. To assess how much, if any, financial support they are eligible for from the Local Authority. You will be collecting sensitive financial information, relevant to the financial assessment process and providing a high-quality welfare rights and benefits advice within the client's home. You will assist with budgeting advice and support in making welfare benefit applications, signposting customers where needed and processing any changes in financial circumstances to ensure accurate rates of payments are made. You will ensure all changes of circumstances are processed in a timely manner to avoid under or overpayments of financial support.

What you'll need to succeed

With proven experience in working within a busy front-line service you will have the ability to form good relationships and provide a first-class service. You will have an understanding of the services provided by Childrens Social Care as well as experience of working within Welfare Benefits with particular knowledge of benefits that may be applicable to families and children with disabilities. In addition, you will have good communication skills both written and verbal with the ability to prioritise and plan your workload.

Please read the job profile for the full details of this role as well as a full breakdown of what you need in order to undertake the role.

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Application process

Please read the full job profile for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.
When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points in the profile with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is important, or you are likely not to be shortlisted.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Closing: 21 May 2025

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800