Data and Performance Lead (YMCA DownsLink Group)

Job introduction

Salary: £40,000 per annum
Contract type: Permanent
Working pattern: Full-time

Closing date: Sunday 23 February 2025
Interview date: Proposed date Friday 7 March

Please apply for the role here: Data and Performance Lead |YMCA Downslink Group. Should you require any assistance with our application process, please email us at Recruitment@ymcadlg.org

Who to contact if you have a query: If you would like any further information or an informal discussion about this post, please contact Charlotte.Carp@ymcadlg.org.

About the role

Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional well-being and mental health.

Working within the Impact and Improvement Team, you will be responsible for championing data-driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.
In delivering the role, you will build engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBox and other analytics platforms and help to upskill data literacy skills across the organisation.

Key responsibilities:

• Insights, analytics and reporting
• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project life cycle
• Work with the Head of Improvement and Impact, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2025/26 for our key systems of Pyramid and In-Form, e.g. contribute to defining and setting up of new reporting, dashboards, and process mapping where needed.
• Reporting to the Digital Systems Project Manager and working closely with business system owners, the Head of Improvement and Impact and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data.
• Act as the lead for our built on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferable. You may be just the right candidate. 

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem-solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.