Housing & Homelessness Performance Analyst

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Housing and Homelessness Service is a very busy environment  and faces several challenges to meet the housing needs of citizens of Coventry.  The team have grown significantly over recent years and this reflects the fact that Housing & Homelessness is a key priority for the City. 

The team are responsible for the delivery of the following service functions: 

• Provision of the statutory homeless service 

• Provision of temporary accommodation 

• Management of the housing register 

• Co-ordination of support to citizens rough sleeping 

• Commissioning of homeless services, and  

• Responsibility for housing strategy  

The Council has a strategic vision that is clearly set out in both the Housing & Homelessness and the Rough Sleeping Strategies which were both approved in 2019. 

By becoming part of an expanding team who are focused on preventing households from becoming homeless as well as providing tailored support and interventions when someone does become homeless this is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city. 

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

We’re looking for a proactive and highly motivated analyst to join Coventry City Council’s Housing & Homelessness Service. Housing demand has increased in recent years, and this role is more vital than ever in helping the service meet its ambitious objectives. You will play a pivotal role in improving how we capture, analyse, and present data, ensuring that insights drive smarter decisions across services that support some of our most vulnerable residents.

Working across key areas including Housing Options, Temporary Accommodation, and Rough Sleeping, you’ll lead on performance reporting and data analysis using tools like Excel and Power BI. You will also help us improve our reporting systems by increasing automation, reducing manual processes, and supporting continuous improvement throughout the service. 

This is a great opportunity for someone with a keen eye for detail and a passion for using data to shape better outcomes for local communities. If this sounds like a role that would suit your data skills, we’d love to hear from you.

Who are we looking for?

We’re seeking a confident and collaborative analyst who is passionate about using data to drive improvement in our service. Strong technical skills are essential, especially in Microsoft Excel and Power BI. You will also need to be able to build a good understanding of the housing and homelessness services that we provide to residents. 

You’ll have experience working with performance data, developing dashboards, and producing meaningful insight that helps inform decision-making. A key part of this role is supporting the service to meet statutory reporting requirements, so accuracy and attention to detail are essential.

We’re looking for someone who can work independently, manage competing priorities, and communicate findings clearly to a range of audiences. You will also be comfortable working across teams and with external partners to improve how we collect and use data, whilst helping to reduce manual reporting processes through automation.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

 

Interviews will be held week commencing 19/05/2025. Please note that you will be expected to complete a work based exercise prior to interview. 

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies