{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730369344011,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"3faa5fdc-a1cf-4998-ab73-d03b9e0e5773","title":"Billing and Collection Officer","synonyms":["Billing and Collection Officer"],"reference":"BC/24/290782","description":"<div>An excellent offer…</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div><strong>The Post</strong></div>\n<p>An exciting opportunity within Brent Customer Access has arisen in our Revenues & Debt service. The successful post holder will be responsible for ensuring that all Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments is billed, collected and recovered in accordance with prevailing legislation, case law, local policy and procedures. Billing activities include for all lines of debt; identification of the correct liable parties and liability dates, nature of service provided, assessing entitlement to discounts exemptions, reduction and refunds, the maintenance of accurate billing andinvoicing records for all customers, database management across all lines of revenue and debt. The successful candidate is one who can work effectively as part of a team and takes pride in their work.</p>\n<div><strong>The Person</strong></div>\n<p>You need to possess some knowledge and understanding of Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments regulations. You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.</p>\n<p>The successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records.</p>\n<p>This is a rewarding role and offers an exciting opportunity for the right candidate.</p>\n<p><strong>When making your application please ensure that you have addressed each point detailed in the person specification in the job description and provide examples that demonstrate that you have the skills and experience for the job.</strong></p>\n<p>The anticipated start date for this post is mid-January 2025.</p>\n<p>Closing date: 13 November 2024 23:59</p>","shortDescription":"","jobType":"Customer Service","employerType":"Local Government","howToApplyText":"","employer":"Brent Council","employerId":"d96d4b8c-123c-400e-a619-265653b2e2f3","department":"","departmentId":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex HA9 0FJ","locationHierarchy":[{"types":["postal_code"],"value":"HA9 0FJ"},{"types":["sublocality_level_1","sublocality","political"],"value":"Wembley Park"},{"types":["postal_town"],"value":"Wembley"},{"types":["administrative_area_level_2","political"],"value":"Greater London"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"£32,421 - £36,567 p.a. inc. London weighting","salaryFrom":32421,"salaryTo":36567,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"36 hours","contractType":1,"dbsCheckRequired":true,"dbsType":2,"publishDate":"2024-10-30T09:55:00.000Z","expirationDate":"2024-11-13T23:59:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.lgjobs.com/logos/logos/f1e337c5-f390-4c07-8220-cbef09cafa74.jpg","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/3faa5fdc-a1cf-4998-ab73-d03b9e0e5773","createdDate":"2024-08-29T09:26:59.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1730369343492,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","3faa5fdc-a1cf-4998-ab73-d03b9e0e5773"],"queryHash":"[\"jobDetails\",\"3faa5fdc-a1cf-4998-ab73-d03b9e0e5773\"]"},{"state":{"data":[{"jobId":"69a5c027-7abe-46f2-9094-1631db4a90b8","jobTitle":"IT Support Services Team Leader","employerName":"Harlow Council"},{"jobId":"0d1c24ac-fc44-4882-ac5c-0edf0eba6b82","jobTitle":"Civil Enforcement Officer","employerName":"Liverpool City Council"},{"jobId":"5789278b-3c28-4c15-905c-2aec8ea3f354","jobTitle":"Customer Operations Adviser","employerName":"Elmbridge Borough Council"}],"dataUpdateCount":1,"dataUpdatedAt":1730369343545,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","3faa5fdc-a1cf-4998-ab73-d03b9e0e5773"],"queryHash":"[\"similarJobs\",\"3faa5fdc-a1cf-4998-ab73-d03b9e0e5773\"]"}]}
ImageOptimization
LayoutRedesign
LoadExpiredJobs
LogosFromSameDomain
NewJobTypes
NewNavbar
NewPlacesAutocomplete
PdfJobDocuments

What:

Where:

Billing and Collection Officer

Brent Council

13 days left to apply

Brent Council logo

Apply now

Brent Civic Centre, Engineers Way, Wembley, Middlesex HA9 0FJ (Hybrid)

Permanent, Full time

Basic DBS check required

£32,421 - £36,567 p.a. inc. London weighting

36 hours


An excellent offer…
 
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
 
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
 
The Post

An exciting opportunity within Brent Customer Access has arisen in our Revenues & Debt service. The successful post holder will be responsible for ensuring that all Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments is billed, collected and recovered in accordance with prevailing legislation, case law, local policy and procedures. Billing activities include for all lines of debt; identification of the correct liable parties and liability dates, nature of service provided, assessing entitlement to discounts exemptions, reduction and refunds, the maintenance of accurate billing andinvoicing records for all customers, database management across all lines of revenue and debt. The successful candidate is one who can work effectively as part of a team and takes pride in their work.

The Person

You need to possess some knowledge and understanding of Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments regulations. You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.

The successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records.

This is a rewarding role and offers an exciting opportunity for the right candidate.

When making your application please ensure that you have addressed each point detailed in the person specification in the job description and provide examples that demonstrate that you have the skills and experience for the job.

The anticipated start date for this post is mid-January 2025.

Closing date: 13 November 2024 23:59


Closing date: Wed 13/11/2024 at 23:59
Job reference: BC/24/290782
More jobs in this category