Crawley (On-Site)
Permanent, Full time
£31,313.00 - £36,968.00 per annum
About the role
We are looking for a Single Homeless Community Outreach Officer to join the busy Housing Options Team. Our Housing Options team works with customers to assess their housing situation, establish and communicate the statutory duties owed and work with them prevent and relieve their homelessness to achieve positive outcomes.
This role will focus on delivery community outreach and drop-in surgeries at various locations in the borough providing initial information and signposting to households who are homeless or threatened with homelessness along with community partners and other professionals providing services to these households. The focus of this role is to encourage early identification, problem-solving and solutions to prevent homelessness or rough sleeping.
We are looking for a proactive individual who can build strong community relationships providing a single point of contact and a conduit into core services to improve outcomes for the residents of the borough
An ability to communicate clearly and effectively with customers, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.
You will need to be creative in seeking solutions and work closely with partner organisations to support households with complex needs and enable customers to access the services they need to secure settled accommodation.
Preference will be given to applicants who have worked in a homelessness setting but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.
Additional information
Interviews will be held in person. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process.
The role is offered on a 12-month fixed term basis, funded through our Rough Sleeper Prevention and Recovery Grant, with the possibility of extension depending on government grant funding.
The role will be largely community based and will require attendance at various venues around the borough most days of the week, along with some time in the town hall with limited home working.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, email helen.davies@crawley.gov.uk , Housing Options Manager or call 01293 438583.
We are looking for a Single Homeless Community Outreach Officer to join the busy Housing Options Team. Our Housing Options team works with customers to assess their housing situation, establish and communicate the statutory duties owed and work with them prevent and relieve their homelessness to achieve positive outcomes.
This role will focus on delivery community outreach and drop-in surgeries at various locations in the borough providing initial information and signposting to households who are homeless or threatened with homelessness along with community partners and other professionals providing services to these households. The focus of this role is to encourage early identification, problem-solving and solutions to prevent homelessness or rough sleeping.
We are looking for a proactive individual who can build strong community relationships providing a single point of contact and a conduit into core services to improve outcomes for the residents of the borough
An ability to communicate clearly and effectively with customers, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all groups of the community is essential.
You will need to be creative in seeking solutions and work closely with partner organisations to support households with complex needs and enable customers to access the services they need to secure settled accommodation.
Preference will be given to applicants who have worked in a homelessness setting but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role. Successful shortlisting for interview will be on the basis of meeting the essential criteria in the job description and person specification and selection will focus on experienced candidates in the first instance.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if suitable applications are received.
Additional information
Interviews will be held in person. A written test may be emailed to shortlisted applicants shortly before the interview and will form part of the recruitment process.
The role is offered on a 12-month fixed term basis, funded through our Rough Sleeper Prevention and Recovery Grant, with the possibility of extension depending on government grant funding.
The role will be largely community based and will require attendance at various venues around the borough most days of the week, along with some time in the town hall with limited home working.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, email helen.davies@crawley.gov.uk , Housing Options Manager or call 01293 438583.
Closing date: Sun 06/04/2025 at 23:59
Job reference: ES98