Lead Officer (Housing Management & Coordination)

Lead Officer (Housing Management & Coordination)

 

£39,513 - £43,693

 

Full time – 37 hours a week

 

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

 

About the role

 

Are you passionate about making a difference in the lives of tenants and residents? We have an opportunity for a proactive and experienced Lead Officer (Housing Management & Coordination) to play a vital role in supporting tenancy sustainment, managing complex housing cases, and leading a dedicated housing management team.

 

This is a varied role which will see you representing the Council in legal proceedings related to tenancy enforcement and working closely with Housing Officers and Coordinators across both General Needs and Independent Living schemes. You’ll conduct in-depth tenancy reviews, provide expert advice and guidance, and ensure that legal and community-based solutions are effectively balanced.

 

We as a team drive for excellence in all our work and you will support this by leading and guiding the team through individual case supervision, final reviews of high-risk cases and by identifying and supporting the implementation of new practices and strategies. 

 

You’ll also play a key role in managing high-risk anti-social behaviour cases, coordinating multi-agency support, and ensuring our housing services remain responsive, resident-focused, and aligned with both local priorities and national legislation.

 

About you

 

You’ll have extensive specialist knowledge around all aspects of Housing Management and Housing Coordination and experience and understanding of the legislation that underpins it. You must have the ability to work with others in a fair and assertive manner using your excellent communication skills, with a solution focused outlook.  

 

You must have an expert technical knowledge of delivering Housing Management and tenancy coordination excellent communication skills, enforcement experience and a commitment to providing a first-class service to our customers. 

 

Benefits

 

• 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
• Generous Local Government Pension Scheme
• Hybrid working up to 60% 
• Flexi time scheme
• Annual leave purchase scheme
• Subsidised parking
• Structured Induction Program
• Learning and Development opportunities including Future Leaders programmes
• Payment of a professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more