Screening Team Manager

Salary: £44,579
Grade: Level 4, Zone 1
Location: 5 Pancras Square, London, N1C 4AG
Contract Type: Permanent 
Hours: 36, Full time
Closing Date: Sunday 23rd March 2025; 23:55

About the Team 
Money Advice Camden is a new service inspired by a desire to tackle these problems, and by Camden's missions. We want to ensure that everyone in or at risk of debt can get the support they need to be financially secure. We're creating a new team of ca. 40 staff with skills across benefits, debt advice, financial support, data, design and innovation. We'll use data to identify those at risk of debt, intervene early with non-judgemental, relational support to help people get the support they need before they reach crisis point. 

What You’ll Be Doing / How You’ll Be Involved
As a Screening Team Manager, you will play a key role within Money Advice Camden. A significant proportion of the residents we support will have their first contact with our service.

You will have responsibility for two members of staff and be responsible for developing operational strategies and processes to manage a high service demand through multiple channels. 

You will play a key role in enhancing operational efficiency, supporting service initiatives and developing your team to consistently implement these improvements. 
This role will make an immediate difference for some of the most vulnerable members of our community.  

To view the Job Profile and a list of the job requirements in more detail, please click the below link:
http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10853559/file/document?inline

All About you
To succeed in this role, you will have excellent management skills and be capable of motivating and developing a team. You will have significant knowledge and experience of delivering welfare rights advice, undertaking casework and negotiating on a range of benefit issues.

We are looking for someone who is creative and ambitious as well as empathetic as community is at its core. 

Project or programme leadership skills and excellent communication skills able to work with stakeholders at all levels.

You will also have a good understanding of digital products and the ability to make robust decisions under pressure.

What We Offer 
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.   

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity   
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. 

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit 'www.camdenjobs.co.uk/staff-benefits' for more details.
 
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. 
 
Asking for Adjustments   
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.