Civic Offices (On-Site)
Permanent, Part time
£22,185 to £23,665 per annum pro-rata for 32 hours (£25,652 to £27,363 FTE)
32.0 hours per week
Salary: Band 5, £22,185 to £23,665 per annum pro-rata for 32 hours (£25,652 to £27,363 FTE)
Contract Type: Permanent
Hours: Part time (32 hours per week)
Closing date: Sunday 13 April 2025, 23:59
The Service:
The Children and Families Services helps supports and protects Portsmouth's most vulnerable children and young people enabling them to lead safer, healthier and more fulfilling lives. It also acts as the corporate parent for the city's Looked after Children.
Your New Role:
You will provide high quality administrative Business Support within Fostering Team, initially office based during training and progressing to hybrid working. The role plays a vital part in the Business Support Administrative functions to ensure the smooth-running of business processes. Most work involves both written and oral communication to provide high quality customer care and towards the production of accurate and professional records, as well as the ability to multi-task and work well under pressure. You will take minutes, enter data, deal with enquiries, place orders for goods and services and co-ordinate the payment of invoices. You will also book appointments and arrange meetings, provide administrative support for training and events, maintain documentation, print reports and carry out IT tasks.
Please read the job profile for the full details of this role.
What you'll need to succeed:
You have strong administrative skills with experience of working in an administrative/customer focused role, and ideally in Children and Families Services. You can take detailed complex minutes and have excellent telephone and face to face communication skills. You are a good listener, with empathy for others and the ability to develop a good professional rapport with a variety of people. You are an exemplar and at the forefront of ensuring high standards of customer care and customer service, with excellent organisational skills and the ability to prioritise workload. You have strong literacy and numeracy skills, good attention to detail and level of accuracy, and a good working knowledge of using in house databases and Microsoft Office.
Please read the job profile for the full details of this role.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Additional Information:
The full job profile is attached below.
Contact Details for an Informal Discussion:
Karen Stewart, Business Support Manager, karen.stewart@portsmouthcc.gov.uk, 023 92 437 673
A commitment to our values:
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals.
Application process:
How to complete your application: https://careers.portsmouth.gov.uk/support-for-applicants/
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Click on the 'Apply' button to register or log into your applicant account, complete our profile builder, and enter your personal statement. In your personal statement, please detail why you feel you are suitable for the role using the 'Who is the Person' section of the job profile.
If you apply without a detailed personal statement, it is unlikely that your application will be successful.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may gointo spam/junk folders.
We look forward to speaking with you soon.
Why come to live and work in Portsmouth?
Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.
What we can offer you:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616 800.