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Do you thrive as a team-player and enjoy using your initiative to work independently? Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments. Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it. You'll be working as part of the central Business Support Service with more than 400 colleagues, and you'll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire. Across the service we have several opportunities available. Community Protection, Business Support Service to HFRS - 15 hours Rickmansworth This role supports Herts Fire and Rescue Service by performing various administrative tasks. As part of the HCC business support service, you'll work closely with the fire service team in Stevenage and North Herts. Key responsibilities include processing payroll, managing uniforms and PPE, handling calls, supporting station budgets, and serving as the first point of contact. You'll also manage team schedules and handle general administrative tasks like correspondence, invoices, and timesheets. Contact for enquiries nicola.stanley@hertfordshire.gov.uk Integrated Passenger Transport Unit Full Time Farnham House, Stevenage This is an exciting opportunity to join the Integrated Passenger Transport Unit (IPTU). The IPTU delivers contracted transport services for home to school transport and Adult Care Services ensuring passengers have access to a high quality, efficient journey. You will be responsible for providing admin. related tasks to support the contracts transport planners who manage transport contracts for Special Educational Needs and Mainstream Home to School, Short Stay provision and Adult Care Services day services. This is a fast-paced environment, where you will need to be reactive as well as proactive. You will need to possess excellent communication skills to deal with a wide range of stakeholders, writing and oral skills as well as dealing effectively under pressure and working to deadlines. Contact for enquiries: Nigel Abraham (01992 588622) or Angie Reynolds (01992 556774) Highways Business Support Team Full Time Stevenage The Highways Customer Journey Support Officer is responsible for delivering a variety of customer-facing workloads on behalf of Highways and Transport. This role is essential in ensuring that tasks are executed with precision and efficiency, contributing to the overall effectiveness of the wider service. The successful candidate will undertake a range of strategic administrative tasks and coordinate with key stakeholders to maintain a consistent and efficient approach. Additionally, the candidate will serve as a primary point of contact for service users, handling workload-related enquiries. Contact for enquiries: Joshua.Foley@hertfordshire.gov.uk - 01992 658242 Connected Lives Gateway, Stevenage - 22.5 hours Connected Lives Gateway Service is the front door to Adult Social Care in Hertfordshire and aims to prevent, reduce and delay need by ensuring people can access a wide range of information, advice, and support in a timely way. Our focus is on prevention and enablement, connecting people to their communities and delivering interventions that lead to improved outcomes. Safeguarding, Countywide - 18.5 hours The Hertfordshire Safeguarding Adults Service ensures a robust and fit for purpose Safeguarding arrangement across Hertfordshire, with a focus on building strong relationships with our citizens and partners, with the principles of Making Safeguarding Personal at the heart of the teams. Transfer of Care Team, Stevenage - 37 hours Provides assessment to adults in hospital who need social care and support to be discharged from hospital. You will support the functions of the service by providing high quality administration in this fast paced service. Older People East & North Herts, Stevenage - 37 hours x 2 The team works with adults aged 65+, as well as adults with dementia, by supporting them to manage their care needs. They provide social work and occupational therapy assessment and advice for older people and their carers, often alongside our partners in Health. Integrated Discharge Team, Apsley - 37 hours Provides assessment to adults in hospital who need social care and support to be discharged from hospital. You will support the functions of the service by providing high quality administration in this fast paced service. Supported Living A variety of hours are available within our settings across Hertfordshire with opportunities for part time/job share arrangements:<ul>\n<li>Elara House, Hemel Hempstead - 37 hours</li>\n<li>Tannerswood Close, Abbots Langley - 37 hours</li>\n<li>Scarborough House, Stevenage, 34 hours</li>\n<li>Paddocks House, Welwyn Garden City, 36.5 hours</li>\n<li>Oakfield Close, Potters Bar, 12 hours </li>\n<li>Goldendell & Heronswood Road, Welwyn Garden City, 10 hours</li>\n<li>Manor House, Bushey, 14 hours </li>\n</ul>Contact for enquiries: Michele.Blackaby@hertfordshire.gov.uk T: 01438 843569 About you Essential:<ul>\n<li>Proven experience in an administrative or support role</li>\n<li>Excellent organisational and multitasking skills</li>\n<li>Strong communication and interpersonal abilities with a range of audiences</li>\n<li>Proficiency in Microsoft Office Suite and other relevant software</li>\n<li>Experience in working as part of a team in a fast-paced environment.</li>\n<li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li>\n<li>GCSE or Vocational equivalent, strong numeracy, and literacy skills.</li>\n<li>Enthusiasm and pride in your work are qualities we welcome.</li>\n<li>Experience in minute or note taking \n</li>\n</ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul> This job role is within the Business Support Services , level 6 job profile. 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