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Music Centre Receptionist
Queen Elizabeth School (On-Site)
Permanent, Part time
No DBS check required
GBP 24,404.00 - 24,790.00 per year;GBP 8,000.00
About the job
Salary: £24,404 - £24,790 a year pro rata
Hours per week: 4.5
Contract type: Permanent
Luton Council is looking for a welcoming and organised Music Centre Receptionist to support the smooth running of our Music Service. If you have excellent customer service skills and a passion for music or education, we'd love to hear from you!
About the Role:
As the first point of contact for parents, students, and visitors, you will provide a friendly and professional reception service at our Music Centre. You'll assist with administrative tasks, support staff and students, and help ensure the centre runs efficiently.
Please note this role does not attract sponsorship.
About you
What We're Looking For:
Reception & Customer Service Experience
Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
Application Process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days' annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
Salary: £24,404 - £24,790 a year pro rata
Hours per week: 4.5
Contract type: Permanent
Luton Council is looking for a welcoming and organised Music Centre Receptionist to support the smooth running of our Music Service. If you have excellent customer service skills and a passion for music or education, we'd love to hear from you!
About the Role:
As the first point of contact for parents, students, and visitors, you will provide a friendly and professional reception service at our Music Centre. You'll assist with administrative tasks, support staff and students, and help ensure the centre runs efficiently.
Please note this role does not attract sponsorship.
About you
What We're Looking For:
Reception & Customer Service Experience
- Previous experience in a reception role, particularly face-to-face customer service.
- Ability to greet and assist visitors, parents, and students in a warm and professional manner.
- Experience working in a music and/or educational environment is desirable.
- Some knowledge of the educational system in England.
- A strong team player who can work collaboratively.
- Ability to follow procedures and guidelines effectively.
- Proficiency in Microsoft Word and Excel, with experience using database entry systems.
- Ability to provide written feedback to the Music Service Office after each session.
- First Aid trained or willing to undertake training.
- Fire Warden trained or willingness to train.
- Safeguarding and GDPR trained, or willingness to complete training.
- GCSE English or equivalent qualification.
- Willingness to work flexibly to support service needs, including helping at end-of-term concerts, transporting documents to the LMS office, moving instruments, and setting up furniture in rehearsal rooms.
Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
Application Process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days' annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
Closing date: Mon 17/02/2025 at 00:00
Job reference: LBC03607