Business Support Officer: Residential Children's Homes

Here at Wokingham Borough Council, we have a full time, permanent opening for a Business Support Officer.

We are seeking a proactive and dedicated team member to provide administrative assistance for the  new Residential Children's Homes service.

As a Business Support Officer, you will collaborate with our front-line practitioners and actively participate in the development and enhancement of services to better serve children, young people, and their families. In order to support the day-to-day operations of the service, you will assist the Registered Manager and team in facilitating multi-agency statutory meetings, answering phone calls and emails, managing mailboxes, overseeing all areas of finance for the service, collating key performance indicators and essential data for Ofsted inspections. and assisting the service in making sure all necessary documentation is recorded and stored on the necessary systems and that statutory deadlines are met.

The service is spread out over two houses that are about a 7-minute drive apart and situated near Junction 11 of the M4 motorway.

Depending on the demands of the service, you will need to work on-site at each of the residences five days a week.

The successful candidate will have:

• Excellent interpersonal and organisational skills.
• A high level of written and oral communication skills.
• Experience of minuting/recording of high-level meetings.
• Experience of working with confidential and sensitive information.
• The ability to work under pressure.
• The ability to engage with young people who have a history of complex trauma

Experience of working in a Children’s Services setting is highly desirable.

Closing Date: Sunday 8th December 2024, 11pm

Interview Date: TBC

For an informal discussion about the role, please contact Karen McAuley at karen.mcauley@wokingham.gov.uk

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

Wokingham is an equal opportunities employer.