{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1743573940418,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"e6c45aeb-6f52-46eb-b866-c469b4e6c621","title":"Customer Service Advisor (Job share)","synonyms":["Customer Service Advisor (Job share)"],"reference":"RES252","description":"Customer Service Advisor (Job share) Council Offices - Clitheroe\nReference: RES252 Pay: Scale 2 (scp 4-5) £24,404 to £24,790 per annum pro rata Hours: 20 hours per week. Monday to Friday afternoons.\nYou will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.\nYou must be able to resolve customer issues on the telephone and face-to-face. Experience of working in a customer focussed role is essential, as are familiarity with computer based systems and keyboard skills.\nA positive and professional attitude is essential, together with confidentiality and integrity.\nA DBS check is required and will be undertaken once an appointment is made.\nJoin us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme, and training/development opportunities.\nClosing date: Friday 11th April 2025 Interview date: Tuesday 22nd April 2025\nReasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form. Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.","shortDescription":"","jobType":"Customer Service","employerType":"Local Government","howToApplyText":"To apply online: ribblevalley.gov.uk/jobs Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to HR@ribblevalley.gov.uk or call 01200 414596 (24-hour answerphone)","employer":"Ribble Valley Borough Council","employerId":"6302094f-38e3-4a8d-b404-ce6d575becb8","department":"","departmentId":"","location":"Ribble Valley Borough Council","locationHierarchy":[{"types":["postal_code_prefix","postal_code"],"value":"BB1"},{"types":["postal_town"],"value":"Blackburn"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£24,404 to £24,790 per annum pro rata","salaryFrom":24404,"salaryTo":24790,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[7,2],"workingHoursDescription":"20 hours","contractType":1,"dbsCheckRequired":true,"dbsType":2,"publishDate":"2025-03-25T10:50:00.000Z","expirationDate":"2025-04-11T22:59:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"712576ac-6c0d-4db5-94aa-f08996f81ee6.pdf","fileName":"Guidance_Notes.pdf"},{"fileId":"401f2c0c-192e-4b7d-b0c2-88d905bbcbc7.pdf","fileName":"RES252__JD___PS__Customer_Service_Advisor.pdf"},{"fileId":"2648bc70-c60f-4e74-ada1-69610f2b2413.pdf","fileName":"RES252__Ad__Customer_Service_Advisor__Job_share_.pdf"},{"fileId":"cc70d689-84c7-4dda-a3aa-df3c574ff9fa.pdf","fileName":"HR_RVBC_ConditionsofService.pdf"}],"logoUri":"https://www.lgjobs.com/logos/logos/af8d41c7-ed2e-43ec-8a1a-7fd671d98b24.jpg","awardLogoUris":[],"canonicalUrl":"https://www.lgjobs.com/jobs/e6c45aeb-6f52-46eb-b866-c469b4e6c621","createdDate":"2025-03-25T10:51:20.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1743573940939,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","e6c45aeb-6f52-46eb-b866-c469b4e6c621?signup=true"],"queryHash":"[\"jobDetails\",\"e6c45aeb-6f52-46eb-b866-c469b4e6c621?signup=true\"]"},{"state":{"data":{"id":"e6c45aeb-6f52-46eb-b866-c469b4e6c621","title":"Customer Service Advisor (Job share)","synonyms":["Customer Service Advisor (Job share)"],"reference":"RES252","description":"Customer Service Advisor (Job share) Council Offices - Clitheroe\nReference: RES252 Pay: Scale 2 (scp 4-5) £24,404 to £24,790 per annum pro rata Hours: 20 hours per week. Monday to Friday afternoons.\nYou will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.\nYou must be able to resolve customer issues on the telephone and face-to-face. Experience of working in a customer focussed role is essential, as are familiarity with computer based systems and keyboard skills.\nA positive and professional attitude is essential, together with confidentiality and integrity.\nA DBS check is required and will be undertaken once an appointment is made.\nJoin us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme, and training/development opportunities.\nClosing date: Friday 11th April 2025 Interview date: Tuesday 22nd April 2025\nReasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form. Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.","shortDescription":"","jobType":"Customer Service","employerType":"Local Government","howToApplyText":"To apply online: ribblevalley.gov.uk/jobs Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to HR@ribblevalley.gov.uk or call 01200 414596 (24-hour answerphone)","employer":"Ribble Valley Borough Council","employerId":"6302094f-38e3-4a8d-b404-ce6d575becb8","department":"","departmentId":"","location":"Ribble Valley Borough Council","locationHierarchy":[{"types":["postal_code_prefix","postal_code"],"value":"BB1"},{"types":["postal_town"],"value":"Blackburn"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£24,404 to £24,790 per annum pro rata","salaryFrom":24404,"salaryTo":24790,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[7,2],"workingHoursDescription":"20 hours","contractType":1,"dbsCheckRequired":true,"dbsType":2,"publishDate":"2025-03-25T10:50:00+00:00","expirationDate":"2025-04-11T22:59:00+00:00","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"712576ac-6c0d-4db5-94aa-f08996f81ee6.pdf","fileName":"Guidance_Notes.pdf"},{"fileId":"401f2c0c-192e-4b7d-b0c2-88d905bbcbc7.pdf","fileName":"RES252__JD___PS__Customer_Service_Advisor.pdf"},{"fileId":"2648bc70-c60f-4e74-ada1-69610f2b2413.pdf","fileName":"RES252__Ad__Customer_Service_Advisor__Job_share_.pdf"},{"fileId":"cc70d689-84c7-4dda-a3aa-df3c574ff9fa.pdf","fileName":"HR_RVBC_ConditionsofService.pdf"}],"logoUri":"https://www.lgjobs.com/logos/logos/af8d41c7-ed2e-43ec-8a1a-7fd671d98b24.jpg","awardLogoUris":[],"canonicalUrl":"https://www.lgjobs.com/jobs/e6c45aeb-6f52-46eb-b866-c469b4e6c621","createdDate":"2025-03-25T10:51:20+00:00","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1743573940452,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","e6c45aeb-6f52-46eb-b866-c469b4e6c621?signup=true"],"queryHash":"[\"similarJobs\",\"e6c45aeb-6f52-46eb-b866-c469b4e6c621?signup=true\"]"}]}

AppliedJobsView

CandidateRedesign

CvParsing

FullCandidateProfile

HeaderJobsButton

ImageOptimization

JobSearchPreferences

LogosFromSameDomain

MatchedJobs

NewJobTypes

NewNavbar

NewPlacesAutocomplete

PdfJobDocuments

ReciteMe

Placeholder job title

Placeholder department

Placeholdertown (On site)