Revenues Officer

We are looking for a reliable, enthusiastic Revenues Officer to join the Dartford and Sevenoaks Revenues & Benefits Shared Service, based in Sevenoaks.

The main duties are:

• Answering customer enquires over the telephone regarding all aspects of council tax
• Responding to customer correspondence by email and letter
• Providing excellent customer service to all our customers

The Team

Our Council Team, working in partnership with Sevenoaks District Council, consists of 13 Revenues Officers and 3 Team Leaders who deal with over 100,000 council tax properties and customers

The successful candidate will preferably have experience of working in a Revenues & Benefits or similar environment including office work, administration, customer service (including retail) and dealing with customers over the phone.

Interested in the role and want to know more?

Please contact Tim Dennington – Revenues and Benefits Head of Service on 01732 227000 for an informal discussion about the role.

This post is considered by DBC to be a customer-facing position and is based at Sevenoaks District Council Offices. A Hybrid working option will be offered, once full training has taken place. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.

How to get to us:

Sevenoaks is only half an hour from central London by train. You will be based at the Council Offices, Argyle Road, Sevenoaks, Kent.  TN13 1HG. A free staff car park is available on site.

 

We reserve the right to close this vacancy before the advertised closing date.  Please apply early to avoid disappointment.