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What:

Where:

Community Services Officer

North Somerset Council

18 days left to apply

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To be confirmed (On-Site)

Permanent, Part time

Level 4:- £25,584-£27,269 per annum, pro rata


This is an exciting opportunity for a well organised, enthusiastic individual to join our busy library team. The postholder will have excellent customer care skills, enjoy working with the whole community and be confident in working with and providing information to the public in a busy environment.

About you:

Experience of library work is not essential, but you should share our passion about the role of libraries in promoting reading, literacy and culture.

About the role:

Nailsea library has a busy calendar of events including rhyme times, story times, school visits, author events, activity clubs (including Lego, board games and code club) and digital support. The postholder will be leading some of these events, with support from volunteers, as well as creating displays and craft activities. The postholder will also support the mobile library in Long Ashton, including leading and delivering rhyme time sessions at Long Ashton Community Centre.

IT and digital skills are essential as the postholder will be using a Library Management System and Microsoft applications while also troubleshooting for customers. Experience delivering customer service and facilitating activities for children are also highly desirable. Experience in cash handling would be an advantage.

The postholder will be based mostly at Nailsea Library and providing assistance at the mobile library, but all staff are contracted to North Somerset library service and may on occasion be asked to work at any other North Somerset library. The hours are worked on a two-week cycle as follows:

Week 1: Tuesday 9.30-4.30, Thursday 9-5, Friday 9.30-4.30, Saturday 9.30-1

Week 2: Tuesday 9.30-4.30, Thursday 9-5, Friday 9-4.30

You will also be required to attend a monthly team meeting at 8.30am on the third Tuesday of the month (time due will be given.)

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role. You will not be required to drive the mobile library vehicle.

This is a fixed term post for 12 months. Please note that you will start at the lower end of the salary scale above unless transferring from an internal role at the same level.

Want to know more and apply?

For an informal discussion, please contact Phil Robertshaw, Community Services Supervisor (Nailsea library) on 01934 426245 (working days Tuesday-Friday).

Anticipated interview date: Tuesday 22 May

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

North Somerset Council - Open, Fairer, Greener.

Please note: We are currently only accepting applications from candidates who have full permission to work in the UK.

Closing date: Mon 12/05/2025 at 01:00
Job reference: CSDA0166
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