Housing Systems Support Officer

The Role

The City Council is excited to announce an excellent opportunity for an enthusiastic and self-motivated individual to join the Housing Systems Team at Lancaster City Council.  In this role, you will provide a high level of support to colleagues across the service.

As a postholder, you will gain valuable experience of systems administration by maintaining existing systems and assisting in the rollout of a new IT system.  You will collaborate with staff throughout the service to help develop streamlined processes and configure systems accordingly.

Whilst previous experience of systems administration is not required, the ideal candidate will possess strong IT skills, a keen eye for detail, the ability to manage their workload and meet deadlines, and a willingness to learn the job specific elements.

This is a full-time temporary position working 37 hours per week for 30 months.  The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post.  Subject to the needs of the business, this may allow employees to work between the hours of 6.00am-10.30pm.

We can also offer a package of training, support, mentoring and opportunities for hybrid working, including two to three days of homeworking each week and use of the City Council’s offices.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.