Property and Estates Officer

Property and Estates Officer
Contract: Full Time, Fixed Term Contract (12 months)
Salary: £32,080 - £33,667 per annum

The Team:
The Property Services Team comprises Estates & Asset Management, Facilities Management and Major Projects functions and provides a multi-disciplinary professional service which leads on all property matters for the Council.

In addition to actively managing the Council’s property investments, income producing estate and development schemes, it also maintains responsibility for statutory compliance and property health & safety.

The Property Service also leads on the development and delivery of major projects across the District, these include projects such as the South Oxhey Regeneration Initiative, but also projects such as the transformation and better utilisation of the corporate estate.

As an active service leading on property projects and initiatives, the Property Service also provides support to other Services within the Council to add value and assist with emerging projects and schemes.

The Role:
The Property & Estates Officer role is an integral part of the Property & Facilities Team.

You will provide support to the Estates Team with the day to day running of its varied property portfolio, including but not be limited to dealing with general enquiries and site visits when required by leading the implementation and become an administrator of the Property Management System, including the production of system reports and associated actions.
You will be the lead Officer on all matters regarding invoices and billing rules.
You will support the wider work of the Property Services & Major Projects Team on an ad-hoc basis.
Deal with land ownership enquiries using the Council’s Geographical Information System (GIS) and Land Registry.
Support the preparation, collection and reporting of performance information in relation to Estate management tasks and activities.
Provide support to the Facilities Team with operational duties which will include issuing of passes, lone worker devices, monitoring of CCTV and M&E services.
Liaising with members of the public, external consultants and developers or other Local Authorities in a professional manner, as required.
Communicating with property occupiers and tenants
Maintaining incoming communication (email & post) relating to the Property Team. Triage the communication to ensure it is dealt with efficiently
Be the first point of contact between the Customer Service Centre and the Property Services & Major Projects Team for all queries, including garage letting enquiries
Support the Property Services & Major Projects Team in monitoring the contracts required on the Three Rivers Estate including liaising with contractors, checking works are done to a satisfactory standard and within the specification of the contract and verifying invoices.
Provide general support to the Property Team in matters of general administration and including maintenance of a stock of all stationery and PPE items.


What we are looking for:
A motivated, well organised, IT literate and focussed individual, who can bring a positive, 'can do' attitude to their work.
We are looking for a ‘team player’ who can adapt and work under their own initiative.
Good communication skills and the ability to work in busy team are essential for the role.
Good IT skills and the workings of Microsoft Word, Excel and PowerPoint
The ability to use computerised applications and embrace new technology, particularly with regards to the Property Management System.
The ability to undertake numerical work including data and understand the Council’s financial processes.
Ability to communicate professionally with members of the public, tenants, contractors, consultants, councillors and Council staff.
Experience in the property industry would be preferable but is not essential.
Driving licence and own mode of transport. (Essential)

What we offer:
A competitive salary of £32,080 to £33,667 per annum.

We offer an excellent benefits package, including competitive salary, 28 days holiday - rising to 30 days, - TBC a generous employer contribution pension scheme, life assurance, flexible working, career development, free on-site parking, cycle-to-work scheme, discounted leisure centre membership, employee volunteering schemes and access to discounted activities and days out.

The role will be based at Three Rivers House in Rickmansworth, but the Council has embraced a flexible working model, offering the opportunity to work from home.

Closing Date: Sunday 9 February 2025