{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1745490176137,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"b8c112fa-c71f-4aa2-b52c-793b966e5073","title":"Tenancy Sustainment Officer","synonyms":["Tenancy Sustainment Officer"],"reference":"SACDC/25/311009","description":"Tenancy Sustainment Officer \n£37,035 up to £40,476 inclusive annual salary + up to 19.7% employer pension contribution.\nPermanent, full-time 37 hours per week\nFlexible working options (including hybrid)\nJob Ref: P2367\n \nAbout the role\nThis post is responsible for working with vulnerable residents to create Action Plans detailing the appropriate steps to assist with sustaining their tenancy. Working within the Tenant Services team you will contribute positively to the delivery of a high-quality customer focused service and will be working closely with other teams across the service e.g. Housing Asset Management and Accommodation Support to identify incoming tenants and applicants who may need additional support. \n \nAbout you\nIn this post you will primarily be responsible for assessing and supporting tenants who are moving into a new tenancy. You will also deal with tenants at risk of eviction with the aim of preventing eviction where possible and provide advice on housing options.\n \nEducated to NVQ level 4/5, you must have previous experience of working in social housing. Working knowledge of relevant Housing legislation, regulations, standards and core disciplines of is essential for this role. Experience of partnership working and stakeholder engagement is desirable, together with demonstrable experience and commitment to tenant involvement and empowerment.\n \nYou must be an excellent communicator, be IT literate and have good customer services skills. There is a requirement for you to also be available as part of the council’s emergency planning arrangements subject to service requirements\n \nSt Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is <a href=\"{{SIGN-IN-REQUIRED}}\">a great place to live and work</a>.\n \nIn addition to working within a great team and a comprehensive salary you will have access to:\n<ul>\n<li>28.5 days basic annual leave (increasing with service) + bank holidays.</li>\n</ul>\nPlease note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 5 days, e.g. part-timers\n<ul>\n<li>Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions</li>\n<li>Flexible working options</li>\n<li>Staff Parking Permit</li>\n<li>Reimbursement of professional fees</li>\n<li>Comprehensive development and training</li>\n<li>Discounted membership at selected local sports and fitness centres</li>\n<li>Access to discounts and benefits via online platform</li>\n</ul>\n \nAdditional Information\n<ul>\n<li>\nDisability Confident: We are proud to be a <a href=\"{{SIGN-IN-REQUIRED}}\">Disability Confident employer</a>and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.</li>\n<li>\nDisclosure Checks: This post is subject to a Basic Disclosure Check.</li>\n<li>\nEnglish Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). <a href=\"https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/573013/english_language_requirement_public_sector_workers_code_of_practice_2016.pdf\">Further information about the legal requirement can be found here.</a>\n</li>\n</ul>\n \nFor an informal discussion, please contact Lina Clifford, Housing Income Team Leader on 01727 819317.\n \nTo apply \n \n<ul>\n<li>Please select the apply button on the vacancy and follow the steps below:</li>\n<li>Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. </li>\n<li>Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.</li>\n</ul>\n \nA detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. \n \nFor full details and to learn more about us visit <a href=\"{{SIGN-IN-REQUIRED}}\">Jobs and Careers</a> or email <a href=\"{{SIGN-IN-REQUIRED}}\">recruitment@stalbans.gov.uk</a> or telephone (01727) 819251 stating your details and the post reference number.\n \nClosing date for applications: 6th May 2025\n \nInterviews are scheduled for w/c: 19th May 2025\n \nNOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.","shortDescription":"","jobType":"Social Care","employerType":"Local Government","howToApplyText":"Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.\n<img src=\"http://media.jobsgopublic.com/wp-content/uploads/2017/06/investors-in-people-gold.jpg\"> <img src=\"http://media.jobsgopublic.com/wp-content/uploads/2017/06/achivement-awards.jpg\"> <img src=\"http://media.jobsgopublic.com/wp-content/uploads/2016/09/disability-confident.jpg\">","employer":"St Albans City & District Council","employerId":"dc272077-59df-4b96-9b67-ae705651fcd0","department":"","departmentId":"","location":"St Albans City & District Council","locationHierarchy":[{"types":["postal_code"],"value":"AL1 3JE"},{"types":["postal_town"],"value":"St Albans"},{"types":["administrative_area_level_2","political"],"value":"Hertfordshire"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"£37,035 up to £40,476 inclusive annual salary + up to 19.7% employer pension contribution.","salaryFrom":0,"salaryTo":40476,"exactSalary":37035,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"37 hours","contractType":1,"dbsCheckRequired":true,"dbsType":2,"publishDate":"2025-04-23T14:02:00.000Z","expirationDate":"2025-05-06T22:59:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.lgjobs.com/logos/logos/8dccfbed-eaaa-438f-a46b-0a118ce8061c.png","awardLogoUris":[],"canonicalUrl":"https://www.lgjobs.com/jobs/b8c112fa-c71f-4aa2-b52c-793b966e5073","createdDate":"2025-04-23T14:03:19.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1745490176210,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","b8c112fa-c71f-4aa2-b52c-793b966e5073?signup=true"],"queryHash":"[\"jobDetails\",\"b8c112fa-c71f-4aa2-b52c-793b966e5073?signup=true\"]"},{"state":{"data":{"id":"b8c112fa-c71f-4aa2-b52c-793b966e5073","title":"Tenancy Sustainment Officer","synonyms":["Tenancy Sustainment Officer"],"reference":"SACDC/25/311009","description":"Tenancy Sustainment Officer \n£37,035 up to £40,476 inclusive annual salary + up to 19.7% employer pension contribution.\nPermanent, full-time 37 hours per week\nFlexible working options (including hybrid)\nJob Ref: P2367\n \nAbout the role\nThis post is responsible for working with vulnerable residents to create Action Plans detailing the appropriate steps to assist with sustaining their tenancy. Working within the Tenant Services team you will contribute positively to the delivery of a high-quality customer focused service and will be working closely with other teams across the service e.g. Housing Asset Management and Accommodation Support to identify incoming tenants and applicants who may need additional support. \n \nAbout you\nIn this post you will primarily be responsible for assessing and supporting tenants who are moving into a new tenancy. You will also deal with tenants at risk of eviction with the aim of preventing eviction where possible and provide advice on housing options.\n \nEducated to NVQ level 4/5, you must have previous experience of working in social housing. Working knowledge of relevant Housing legislation, regulations, standards and core disciplines of is essential for this role. Experience of partnership working and stakeholder engagement is desirable, together with demonstrable experience and commitment to tenant involvement and empowerment.\n \nYou must be an excellent communicator, be IT literate and have good customer services skills. There is a requirement for you to also be available as part of the council’s emergency planning arrangements subject to service requirements\n \nSt Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is <a href=\"{{SIGN-IN-REQUIRED}}\">a great place to live and work</a>.\n \nIn addition to working within a great team and a comprehensive salary you will have access to:\n<ul>\n<li>28.5 days basic annual leave (increasing with service) + bank holidays.</li>\n</ul>\nPlease note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 5 days, e.g. part-timers\n<ul>\n<li>Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions</li>\n<li>Flexible working options</li>\n<li>Staff Parking Permit</li>\n<li>Reimbursement of professional fees</li>\n<li>Comprehensive development and training</li>\n<li>Discounted membership at selected local sports and fitness centres</li>\n<li>Access to discounts and benefits via online platform</li>\n</ul>\n \nAdditional Information\n<ul>\n<li>\nDisability Confident: We are proud to be a <a href=\"{{SIGN-IN-REQUIRED}}\">Disability Confident employer</a>and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.</li>\n<li>\nDisclosure Checks: This post is subject to a Basic Disclosure Check.</li>\n<li>\nEnglish Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). <a href=\"https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/573013/english_language_requirement_public_sector_workers_code_of_practice_2016.pdf\">Further information about the legal requirement can be found here.</a>\n</li>\n</ul>\n \nFor an informal discussion, please contact Lina Clifford, Housing Income Team Leader on 01727 819317.\n \nTo apply \n \n<ul>\n<li>Please select the apply button on the vacancy and follow the steps below:</li>\n<li>Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. </li>\n<li>Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.</li>\n</ul>\n \nA detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. \n \nFor full details and to learn more about us visit <a href=\"{{SIGN-IN-REQUIRED}}\">Jobs and Careers</a> or email <a href=\"{{SIGN-IN-REQUIRED}}\">recruitment@stalbans.gov.uk</a> or telephone (01727) 819251 stating your details and the post reference number.\n \nClosing date for applications: 6th May 2025\n \nInterviews are scheduled for w/c: 19th May 2025\n \nNOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.","shortDescription":"","jobType":"Social Care","employerType":"Local Government","howToApplyText":"Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.\n<img src=\"http://media.jobsgopublic.com/wp-content/uploads/2017/06/investors-in-people-gold.jpg\"> <img src=\"http://media.jobsgopublic.com/wp-content/uploads/2017/06/achivement-awards.jpg\"> <img src=\"http://media.jobsgopublic.com/wp-content/uploads/2016/09/disability-confident.jpg\">","employer":"St Albans City & District Council","employerId":"dc272077-59df-4b96-9b67-ae705651fcd0","department":"","departmentId":"","location":"St Albans City & District Council","locationHierarchy":[{"types":["postal_code"],"value":"AL1 3JE"},{"types":["postal_town"],"value":"St Albans"},{"types":["administrative_area_level_2","political"],"value":"Hertfordshire"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"£37,035 up to £40,476 inclusive annual salary + up to 19.7% employer pension contribution.","salaryFrom":0,"salaryTo":40476,"exactSalary":37035,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"37 hours","contractType":1,"dbsCheckRequired":true,"dbsType":2,"publishDate":"2025-04-23T14:02:00+00:00","expirationDate":"2025-05-06T22:59:00+00:00","applicationMethod":1,"applicationUrl":null,"documents":[],"logoUri":"https://www.lgjobs.com/logos/logos/8dccfbed-eaaa-438f-a46b-0a118ce8061c.png","awardLogoUris":[],"canonicalUrl":"https://www.lgjobs.com/jobs/b8c112fa-c71f-4aa2-b52c-793b966e5073","createdDate":"2025-04-23T14:03:19+00:00","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1745490176266,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","b8c112fa-c71f-4aa2-b52c-793b966e5073?signup=true"],"queryHash":"[\"similarJobs\",\"b8c112fa-c71f-4aa2-b52c-793b966e5073?signup=true\"]"}]}

AppliedJobsView

CandidateRedesign

CvParsing

FullCandidateProfile

HeaderJobsButton

ImageOptimization

JobSearchPreferences

LogosFromSameDomain

MatchedJobs

NewJobTypes

NewNavbar

NewPlacesAutocomplete

PdfJobDocuments

ReciteMe

Placeholder job title

Placeholder department

Placeholdertown (On site)