Business Support Assistant - Level 3

An exciting opportunity has presented itself within the Business Support Service for a highly organised, enthusiastic and confident individual, able to rise to the challenges of a busy support service.  Ability to work independently and use own initiative with a confident and positive attitude towards working with all stakeholders. 

Principal accountabilities for this role include:

• Having a customer focussed approach to service delivery;
• Processing of incoming and outgoing mail, via a hybrid mail system;
• Scanning and filing documents using the Council’s EDM system;
• Typing routine documents and correspondence that do not form part of the service model;
• Ordering and processing invoices via the Council’s E Purchasing system;
• Updating spreadsheets and databases via data entry;
• Screening incoming calls from service users and professionals;
• Attending Adult Services Safeguarding meetings and taking detailed notes;
• Administration of petty cash;
• To comply with the Data Protection Act and maintain confidentiality at all times;
• To adhere to the principles of the Corporate Equality Policy and ensure commitment to Anti-Discriminatory practice.

Experience of working in a business support environment and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.

If you require more specific information on the roles, please contact Sian Steadman / Joanne Oates. Email: sian.steadman@blaenau-gwent.gov.uk / Joanne.oates@blaenau-gwent.gov.uk

Access to a vehicle for work purposes is a requirement of the role.

Thorough pre-employment screening is undertaken during the recruitment process.

Closing Date:         20/03/25  12 midnight         

Interview Date:      27/03/25