Support Officer (Voids)

Support Officer (Voids)

£25,584 - £27,269 per annum, plus casual car user allowance

Mansfield is a town of towns at the centre of things in Nottinghamshire - a place of many strong connections but with a character all its own. Mansfield, like its Housing service, has faced change unafraid and is openly embracing new ideas and new ways of working as it builds and renews neighbourhoods and new communities.

The council is a stock holding authority with close to 6,300 homes across the district.  Maintaining good quality and accessible social housing is a key part of our approach and our values; we know how vital it is for residents to have a safe and warm home environment, and the positive impact this can have on reducing inequalities and improving health and wellbeing.   

We are proud that tenant satisfaction surveys benchmark the authority higher than peer median scores of other registered social landlords in England – but we know that we need to do more.

Following a C2 judgement from the Regulator of Social Housing, the council aims towards achieving C1 status and be the best we can be for our tenants and residents. We have agreed an improvement and transformation plan with the Regulator and the recruitment of a series of new roles forms part of our commitment to transform.

We are seeking a Voids Support Officer within our Repairs service to play a key role in ensuring void properties are delivered in a timely manner and to an excellent standard of safety and quality. This is an exciting moment for the council and for our housing service, and you will play a key role in transforming the voids process so our tenants get the best possible service.

For an informal conversation about the role please contact Simon Ford at sford@mansfield.gov.uk.

To apply, please visit: www.mansfield.gov.uk

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Closing date:  4 May 2025
Interview dates: w/c 12 May 2025

Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.