Temporary Accommodations Contract Monitoring Officer

Salary: £37,716
Location: 5 Pancras Square, London N1C 4AG/Hybrid      
Hours per week: 36
Contract Type: Fixed Term/Secondment for 12 months - Full Time 
Closing Date: Sunday 30th March 2025 at 23:59
Interview: TBC

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.  Here’s where you can help decide a better future for us all. The TA Supply Service procures emergency housing and property related management services from private rented landlord organisations. Our portfolio of properties is situated across various London areas and comprises nightly paid annexes, bed and breakfast hotels and a small stock of leased accommodation.

What You’ll Be Doing / How You’ll Be Involved

We have a fantastic opportunity for an experienced Contract Monitoring Officer to join our multi-agency team. The main objective for the post holder is to provide contract monitoring and administration duties which support temporary accommodation procurement processes. The successful candidate will undertake related functions that ensure compliance by managing agents and other partnering landlords when procuring accommodation. This includes executing a range of property management and maintenance services to both property suppliers and homeless households. Additionally you’ll provide a customer-focused administration service to housing suppliers of temporary accommodation; ensure property offers are clearly described, priced accurately in accordance with the Pan London Rates schedule.

To view the Job Profile, please click HERE or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers): http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882918/file/document?inline

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

To be consider for this exciting opportunity it is essential the successful candidate is educated to A Level, NVQ Level or equivalent. You will have previous demonstrable experience managing a busy housing team or in a property management environment. 

We are looking for a highly motivated and organised self-starter who possesses previous experience undertaking inspections to residential properties in either social housing or private practice setting. The successful candidate will have a broad technical knowledge in fault finding and diagnosing common building and services defects, experience of identifying damp (penetrative and condensation) as well as experience of specifying corrective work schedules. You will be an excellent communicator who holds a wealth of legislation knowledge pertaining to managing agents and landlords’ obligations and requirements in respect of residential dwellings.

Additionally you’ll have an understanding of the Council’s Housing Allocations Scheme as well as a good working knowledge of temporary accommodation provision and an awareness of property related Health and Safety compliance information. 

You will be proficient in Microsoft Office and able to compile briefings and reports.

Find out more at our Recruitment Open Day
If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we’d love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden.

Book your place at the recruitment open day here.

We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here.

What We Offer

At Camden, you’ll receive a host of benefits including:

• 27 days annual leave for new starters, rising to 31 days after 5 years
• Local Government Pension Scheme
• Flexible working opportunities
• Interest free loans
• Access to our incredible staff networks
• Career development and training
• Wellbeing support and activities

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity 

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity 

Asking for Adjustments 

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.