Business Support Assistant - Customer Service | JobsGoPublic.com

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All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.\nMain Responsibilities In this role you will:\n\n<ul>\n\t<li>Be the first point of contact for all telephone calls into our busy office from members of the public and professionals. </li>\n\t<li>Deal with queries, transferring and signposting. Undertaking meet and greet duties as and when required. </li>\n\t<li>Use a customer based information system.</li>\n\t<li>Undertake financial transactions including placing orders</li>\n</ul>\nThe Ideal Candidate Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems.\n\nYou’ll also need:\n\n<ul>\n\t<li>Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email</li>\n\t<li>Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines</li>\n\t<li>A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly</li>\n\t<li>A passion to always give the best service</li>\n</ul>\n\nIt’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager Rosalind Sherratt (Assistant Team Leader) at: <a href=\"{{SIGN-IN-REQUIRED}}\">rosalind.sherratt@staffordshire.gov.uk</a>\n\nInterviews will be held: Friday 3 January 2025.\n\n“We’re happy to talk flexible working” \nAbout Staffordshire County Council We are no ordinary county council:\n\nOur Values:\n\nThe core of who we are as an organisation. 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