Resource Support Officer

Job introduction

Job Title: Resource Support Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.   Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. 

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Liverpool City Council is looking to recruit a part time Resource Support Officer. Sedgemoor Hub is a vibrant working environment. We have thirty beds and provide respite for people living with dementia, residential beds for people living with dementia and reablement beds. The role of Resource Support Officer is busy and satisfying and you will assist the Management Team with administrative duties as well first point of call for families and visitors.

Liverpool has a strong track record in promoting independence and enabling people to live well at home. Would you like to be part of a successful team working with other health and social care professionals to ensure we continue to provide person centred service to people who use Sedgemoor and their families.

The Role: 

• As the Resource Support Officer, you will be required respond to a range of enquiries and correspondence both written and verbal, good communication skills are a must
•  As the Resource Support Officer you must demonstrate an awareness of IT systems including Microsoft office, excel, data bases and basic financial management. You should be able to take minutes and provide reports when needed.
• As this is a busy residential hub, you the Resource Support Officer must have good organisational skills with ability to manage time, work to deadlines and prioritise work in an effective and productive manner

This position is 14 hours per week 8:30am – 4pm Thursday and Friday and salary will be pro rata to reflect this.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (Role dependent) - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception
• Part of the Local Government Pension scheme – option to join the AVC scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee assistance programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:
Closing date: midnight Friday 9th May 2025
Shortlisting date: Tuesday 13th May 2025
Interview date: Tuesday 20th May 2025

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like to talk to a member of the team about the role or have an informal discussion, please contact Terry Melia via email terrance.melia@liverpool.gov.uk

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.