{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1745946851614,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"7d457b0f-7073-46db-ae0c-db8f6dd8913b","title":"Pensions Helpdesk Officer","synonyms":["Pensions Helpdesk Officer"],"reference":"orbis/TP/117363/44808","description":"<h2>Job introduction</h2><div>\n<img alt=\"\" height=\"267\" src=\"https://new.eastsussex.gov.uk/media/t4rhacha/job-ad-banner.png\" width=\"475\">\n \n</div><h2>About the role</h2>Do you have a good eye for detail and able to prioritise a busy workload to ensure that deadlines are met? Then we have the role for you!The pensions Helpdesk is the first point of contact for both internal and external members and provides a high level of Customer Service by providing accurate, clear and informative responses.Members can contact us via telephone, email and more recently via a “contact us” facility on their online portal. No two days are the same, so if you want to work in a friendly, fast moving, diverse environment this is the place to be.This is a truly unique opportunity to join an award-winning Pension Fund that can offer you the chance to grow and develop your career within a forward-thinking team. This is a fantastic opportunity for you to work in a fast paced, varied, and dynamic environment. Provide a high level of customer services support and to ensure that customers are treated with sensitivity, courtesy, and respect with consideration for their personal circumstances.The pensions helpdesk sits within the pensions team, which is part of the finance department, which resides in the business operations directorate of the County Council. We are looking for candidates who…<ul>\n<li>Provide a high level of customer services support.</li>\n<li>Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous, and value-added service. </li>\n<li>Take responsibility for own workload and work independently.</li>\n</ul><img src=\"https://orbis-uploads-eu-west-2.s3.eu-west-2.amazonaws.com/rte/image/qiAtN0jbfQm1DGhxV2odfvGQwd2CdHQJ5EMJOGUr.png\" alt=\"qiAtN0jbfQm1DGhxV2odfvGQwd2CdHQJ5EMJOGUr.png\">To apply for this role please follow the ‘Apply Now’ button above. We will be accepting a copy of your CV and covering letter addressing how you meet all the criteria in the person specification drawing on any relevant work/life experience. Please ensure that you refer to the full job description attached at the bottom of this advert when applying for this role.Interviews will take via Microsoft Teams and will be taking place within two weeks of the advert closure. If shortlisted, we will offer you dates to appear. If you are unavailable on the dates offered, please let us know and we may be able to schedule an alternative option.We offer a diverse range of benefits to help and support you during your employment. 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Provide a high level of customer services support and to ensure that customers are treated with sensitivity, courtesy, and respect with consideration for their personal circumstances.The pensions helpdesk sits within the pensions team, which is part of the finance department, which resides in the business operations directorate of the County Council. We are looking for candidates who…<ul>\n<li>Provide a high level of customer services support.</li>\n<li>Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous, and value-added service. </li>\n<li>Take responsibility for own workload and work independently.</li>\n</ul><img src=\"https://orbis-uploads-eu-west-2.s3.eu-west-2.amazonaws.com/rte/image/qiAtN0jbfQm1DGhxV2odfvGQwd2CdHQJ5EMJOGUr.png\" alt=\"qiAtN0jbfQm1DGhxV2odfvGQwd2CdHQJ5EMJOGUr.png\">To apply for this role please follow the ‘Apply Now’ button above. 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