Refugee Accommodation Support Advisor

Refugee Accommodation Support Advisor (12 months Fixed Term)

£31,773 to £34,072 inclusive annual salary + up to 19.7 percent employer pension contribution. 

Fixed Term, full-time (37 hours pw)

Flexible working options (including hybrid)

Job Ref: P2308

 

About the role

In this new post you will provide cover for an internal secondment. You will provide Housing Related Support to Refugee households in temporary accommodation.  This will include regular visits to  service users to provide support and monitor wellbeing as well as signposting to services which may provide additional or specialist support.

 

This will include supporting them to ensure a smooth, supported move-on process from allocation of temporary accommodation through to potential discharge of duty into secure accommodation.

 

 

About you

Applicants must have excellent communication skills, and an ability to work effectively with a diverse group of clients.

 

You must be educated to A Level or NVQ Level 3 equivalent standard and/or with previous experience of working in social or supported housing service environment with vulnerable and homeless groups. Experience of work with Refugee groups would be advantageous.

 

Experience of working within a front-line service and a commitment to high quality customer care is essential for this post.

 

 

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

 

In addition to working within a great team and a comprehensive salary you will have access to:

• 26.5 days basic annual leave (increasing with service) + bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

 

Additional Information

• Disability Confident
  We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
• Safeguarding
  This post is subject to a Basic Disclosure Check.
• English Fluency
  The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

 

For an informal discussion, please contact Kate Padley Accommodation Support Team Leader on kate.padley@stalbans.gov.uk

 

 

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. 

 

For full details and to learn more about us visit Jobs and Careers or email recruitment@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.

 

Closing date for applications: 12th December  2024

 

Interviews are scheduled for w/c: 16th December  2024

NOTE:  Interviews are conducted throughout the application process.  We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.