Community Facilities Assistant

About Us

North Somerset Council provides high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We're excited to offer an opportunity for a Community Facilities Assistant to join our Facilities Team. Based primarily at The Campus, a vibrant hub for Herons' Moor Academy, Baytree School, Locking Castle Children's Centre, and various leisure and library facilities, you will play a key role in keeping our spaces functional, safe, and welcoming. This hands-on role involves a variety of physical tasks and occasional manual handling, making it ideal for someone who enjoys an active workday.

You'll work a 3 week rolling rota schedule that includes early shifts (6 am-12:30 pm), late shifts (2 pm-10 pm), and one weekend in three. As part of your duties, you'll also support other North Somerset Council sites, such as Somerset Hall in Portishead, where you will perform tasks like setting up for events, cleaning beer lines, and conducting compliance checks.

Key Responsibilities:

In this varied role, your daily tasks will include:

• Facilities and Maintenance Support: Respond to staff and user queries, address building issues, and handle room setup requests. Perform small DIY repairs such as fixing cupboard doors, putting up notice boards, or reactive Health & Safety works.

• Waste and Environmental Compliance: Ensure safe waste disposal in line with North Somerset Council (NSC) guidelines and ISO14001 standards.

• Routine Checks and Maintenance: Conduct plant room inspections, fire alarm testing, fire extinguisher audits, and other safety checks to ensure facilities remain compliant and secure.

• Contractor Management: Oversee contractors on-site, ensuring adherence to safety policies and site protocols.

• Building Security and Response: Open and close the building, respond to any immediate issues, and monitor activities throughout the day using a two-way radio.

• Event and Site Support: Support additional sites as needed, including setup for events and cleaning or maintenance tasks.

If you're a hands-on individual with a knack for solving problems and a flexible, proactive attitude, this role offers a dynamic work environment with a dedicated team and a range of responsibilities.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

About You

We're looking for someone with a positive, proactive attitude who thrives in a customer-focused environment. Strong communication skills and the ability to manage multiple tasks are essential. Experience in building maintenance or repairs is beneficial but not required—we'll support you as you learn on the job.

Essential Criteria:

• Customer service experience: You should have worked in a similar environment (schools, community buildings, etc.).

• Teamwork and adaptability: You'll be working with colleagues, external contractors, and a range of community members, so flexibility and people skills are key.

• Health and Safety: Basic knowledge is essential, especially regarding safe manual handling.

• Driving License: A full UK driving licence is required as you will be required to use a fleet vehicle on occasions.

Desirable Criteria:

• Experience in building maintenance or general repairs.

• Experience working in schools or community settings.

• A minimum of 3 GCSEs or equivalent qualification

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer:

• Competitive salary and benefits,

• Flexible working arrangements,

• Opportunities for professional development,

• Staff groups,

• Opportunity to purchase up to an additional 10 days annual leave each year,

• Dedicated Wellbeing Team,

• Salary sacrifice cycle to work and Electric vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet .

How to Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact John Cunningham, Facility Services Manager, at john.cunningham@n-somerset.gov.uk or 07824 085778.

Important Information

We are currently only able to accept applications from candidates who have full permission to work in the UK.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.