Contact Supervisor (Sessional) - Family Contact Centre | JobsGoPublic.com

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We’re a challenging yet rewarding place to work with young people and we are steadfastly committed to our workforce being representative of the communities that we serve. We are taking coordinated, meaningful and focused action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We are taking positive actions to challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place for care leavers to live, learn and thrive; and this year in our Borough we have made having left care a protected characteristic. We’re building a fairer Newham through investment, co-production and by continuously developing our 'Circles of Support' practice model; centring on systemic and restorative practice and a specialist support offer for our practitioners. Ofsted described Newham as having a positive culture of learning and development and we always try to develop talent in-house. Our Leaving Care service was at the centre of a focused visit from Ofsted earlier this year, find out more and read their findings here. ABOUT THE ROLE AND THE IDEAL CANDIDATE Applicants need direct experience working with Children and families to be shortlisted We are seeking Contact Supervisors to oversee and support contact sessions for children and families involved in care proceedings. The ideal candidate will have experience working with children and/or parents, possess some safeguarding knowledge, excellent communication skills, and the ability to manage sensitive situations with empathy and professionalism. You will be responsible for supervising and facilitating contact between children and their families, ensuring that sessions are safe, positive and in line with our policies and procedures. 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