Contact Supervisor (Sessional) - Family Contact Centre

Contact Supervisor (Sessional)

Family Contact Centre 

£17.94 ph (inclusive of holiday pay and upon passing probation)

Sessional (zero hour) Contract

Closing date: 09/12/2024*

*please apply ASAP as we may interview and appoint shortlistable candidates before the closing date*

JOIN US AND HELP BUILD A FAIRER NEWHAM

We’re a vibrant, dynamic, culturally rich London Borough with a young population and limitless potential. We’re a challenging yet rewarding place to work with young people and we are steadfastly committed to our workforce being representative of the communities that we serve. We are taking coordinated, meaningful and focused action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We are taking positive actions to challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place for care leavers to live, learn and thrive; and this year in our Borough we have made having left care a protected characteristic.

We’re building a fairer Newham through investment, co-production and by continuously developing our 'Circles of Support' practice model; centring on systemic and restorative practice and a specialist support offer for our practitioners. Ofsted described Newham as having a positive culture of learning and development and we always try to develop talent in-house. Our Leaving Care service was at the centre of a focused visit from Ofsted earlier this year, find out more and read their findings here.

ABOUT THE ROLE AND THE IDEAL CANDIDATE

Applicants need direct experience working with Children and families to be shortlisted 

We are seeking Contact Supervisors to oversee and support contact sessions for children and families involved in care proceedings. The ideal candidate will have experience working with children and/or parents, possess some safeguarding knowledge, excellent communication skills, and the ability to manage sensitive situations with empathy and professionalism. You will be responsible for supervising and facilitating contact between children and their families, ensuring that sessions are safe, positive and in line with our policies and procedures. 

The role requires an understanding of child protection procedures (training will be provided), the ability to manage challenging behaviours and a commitment to promoting the wellbeing of children. The ideal candidate will be adaptable, proactive, and able to maintain clear and accurate records while working collaboratively with social workers, families, and other involved professionals, to support the best outcomes for children and families in proceedings.

ABOUT THE JOB 

We run a busy Family Contact Centre in E7 working with social workers, foster carers and the children and families who use our services. Our centre is open Mondays to Saturdays, from 10am to 6pm, and we are looking for sessional contact supervisors who can offer flexible times within these hours. We can offer up to full-time hours on a weekly basis dependent on your availability and would need you to be available for a minimum of 14 hours a week to be considered for the role.

We are looking to hire as soon as possible and will undertake interviews before Christmas.

TO APPLY:

Please submit your CV and supporting statement. This should be 1 side of A4 and should clearly show how you meet the criteria labelled required at the application form stage as listed in the person specification (at the bottom of the job description) and your direct experience working with children and families.

Closing date: 09/12/2024*

*please apply ASAP as we may interview and appoint shortlistable candidates before the vlosing date

Interviews: Before Christmas

Please view JD here

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.