To be confirmed (On-Site)
Permanent, Full time
No DBS check required
£25,997 p/a
JOB DESCRIPTION
Organisation: London Borough of Waltham Forest, Independent Living Service
Directorate: Place/ Housing
Grade: Apprenticeship - Level 3
Salary: £25,997 p/a
Retention Bonus/ Market Supplement: N/A
Contract Type: Fixed term
Working hours per week: 36
Weeks per year: 52
Application deadline: 25/03/2025
Proposed interview date: 31/03/2025
About Us:
The London Borough of line: Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
We have an exciting opportunity for an Apprentice on a 18 - 21-month fixed term contract.
As an Independent Living Service (ILS) Apprentice you will be responsible for supporting the provision of Intensive Housing Management and support to vulnerable residents in sheltered housing. You will have the opportunity to work alongside a range of LBWF teams and other agencies to resolve resident issues including rents, repairs, safeguarding, adult social care, health and well being.
As part of the apprenticeship, you will be required to complete a workplace project focused on an agreed service need within the ILS.
This is a Level 3 Apprenticeship. You will have the opportunity to gain skills within a Sheltered Housing environment, including the role of an Independent Living Officer, Health and Safety and Building and inspection and maintenance. Support planning for vulnerable older people, fire risk assessment, resident engagement and statistical data inputting on cloud based p
Click to download Role profile
Key Responsibilities:
Qualifications and Requirements:
Terms and conditions:
The below terms and conditions apply to this role:
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Sam Khan, Team Leader at Independent.LivingService@walthamforest.gov.uk
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.
Organisation: London Borough of Waltham Forest, Independent Living Service
Directorate: Place/ Housing
Grade: Apprenticeship - Level 3
Salary: £25,997 p/a
Retention Bonus/ Market Supplement: N/A
Contract Type: Fixed term
Working hours per week: 36
Weeks per year: 52
Application deadline: 25/03/2025
Proposed interview date: 31/03/2025
About Us:
The London Borough of line: Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
We have an exciting opportunity for an Apprentice on a 18 - 21-month fixed term contract.
As an Independent Living Service (ILS) Apprentice you will be responsible for supporting the provision of Intensive Housing Management and support to vulnerable residents in sheltered housing. You will have the opportunity to work alongside a range of LBWF teams and other agencies to resolve resident issues including rents, repairs, safeguarding, adult social care, health and well being.
As part of the apprenticeship, you will be required to complete a workplace project focused on an agreed service need within the ILS.
This is a Level 3 Apprenticeship. You will have the opportunity to gain skills within a Sheltered Housing environment, including the role of an Independent Living Officer, Health and Safety and Building and inspection and maintenance. Support planning for vulnerable older people, fire risk assessment, resident engagement and statistical data inputting on cloud based p
Click to download Role profile
Key Responsibilities:
- Provide intensive housing management services & support to vulnerable sheltered residents, their families and carers
- Engage with contractors to ensure repairs, building maintenance and planned works are carried out
- Referrals to and from: third party statutory and non-statutory services: including, social services, and mental health teams. Police, hospitals, care homes and other relevant agencies
- Liaise with and or advise senior members to staff regarding service issues problems and processes
- Deal with people at all levels confidentially. Sensitively and diplomatically
Qualifications and Requirements:
- Ability to work remotely and with limited supervision
- Having a flexible approach to the role and willingness to work within a team environment
- Identifying vulnerability and assessing risk
- Demonstrating a commitment to deliver excellent customer services
- Knowledge of issues faced by lone workers
- Experience of carrying out risk assessments
- Good verbal and written communication skills
- Positive, self-motivated, professional and sympathetic approach to the needs of vulnerable customers
- Energetic and motivated with fresh ideas about how to continue to develop the service for the future.
- GCSE English & Math qualification or equivalent
Terms and conditions:
The below terms and conditions apply to this role:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
- Satisfactory DBS check;
- This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Sam Khan, Team Leader at Independent.LivingService@walthamforest.gov.uk
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.
Closing date: Tue 25/03/2025 at 23:59
Job reference: 1651