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Then apply for a job with Hertfordshire Libraries. We have a number of Library Assistant roles in libraries across Hertfordshire. One of those roles could be for you! Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts and prison libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Library Assistants need to be passionate about proactively helping people of all ages and from all backgrounds. About the role Library Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities.<ul>\n<li>You will be actively promoting and supporting the use of all of our library resources and helping customers to find the information that they need.</li>\n<li>You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library.</li>\n<li>In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, helping people to complete their UK visa applications for the right to stay in this country or assisting people to use our CreatorSpace resources, including 3D printers and virtual reality devices. 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Essential:<ul>\n<li>Experience in delivering a high standard of Customer Service to members of the public.</li>\n<li>Strong communication skills</li>\n<li>Demonstrable time management skills in organising and prioritising.</li>\n<li>Competent ICT skills, including Microsoft Office, Internet and other computer-based resources.</li>\n<li>Evidence of working collaboratively with a team to achieve aims and objectives</li>\n</ul>Desirable:<ul>\n<li>Experience of meeting KPIs and other targets set by Team Leads</li>\n<li>Skill or experience in promoting events and services.</li>\n<li>Evidence of, or experience in, problem solving</li>\n<li>Ability to support members of the public with queries and use of IcT.</li>\n<li>Knowledge of Library Services.</li>\n</ul> Stevenage Library (18.5 hours) SG1 Stevenage is a busy library with a large friendly team providing services, activities, and events to a diverse community. 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Vacancies are being progressed regularly which may mean that a vacancy at a particular library may be filled before a candidate is put forward, however there are ongoing vacancies. Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. 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In our prison library you will be helping prisoners to develop their reading skills and to access education opportunities.</li>\n<li>All of our Library Assistant roles help to make a positive difference to people's lives.</li>\n</ul> About you We look for people who are friendly, confident, and outgoing. Who will be a reliable and flexible team player who is willing to engage with the full range of services, and events that libraries offer. 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