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We understand the importance of a good work-life balance.\n<h3>About you...</h3>\nAs a Library Assistant you will quickly build rapport with customers, showing patience and understanding.\nYou will be a confident, enthusiastic individual with a passion for customer care and strong ICT skills, ready to make a positive impact on our team.\nTo succeed in this role you should be self-motivated, show determination and resilience to achieve results.\nAs a Library Assistant you will be joining a team of dedicated staff plus volunteers, committed to delivering our core offers and wide-ranging events’ programme, providing an excellent service to all our customers.\nYour ‘home’ library will be Whitegrove Library, you will work an average of 37 hours per week across the Libraries in our Borough.\nThe working pattern requires working two Saturdays out of three, with a day off during the week when a Saturday is worked. You must be able to work flexibly and travel between branches.\nExample 3-week work pattern would be:\nWeek 1\nMonday - 9.30 a.m. to 7.00 p.m. or 9.00 a.m. to 5.00 p.m.\nTuesday - 9.00 a.m. to 5.00 p.m. or 9.30 a.m. to 7.00 p.m.\nWednesday - Non-working hours or Non-working hours\nThursday - 9.00 a.m. to 5.00 p.m. or 9.30 a.m. to 7.00 p.m.\nFriday - 9.30 a.m. to 7.00 p.m. or 9.00 a.m. to 5.00 p.m.\nSaturday - 9.00 a.m. to 4.00 p.m. or 9.00 a.m. to 4.00 p.m.\nWeek 2\nMonday - 9.30 a.m. to 7.00 p.m. or 9.00 a.m. to 5.00 p.m.\nTuesday - 9.00 a.m. to 5.00 p.m. or 9.30 a.m. to 7.00 p.m.\nWednesday - Non-working hours or 12.00 p.m. to 6.00 p.m.\nThursday - 9.00 a.m. to 5.00 p.m. or 9.30 a.m. to 7.00 p.m.\nFriday - 9.30 a.m. to 7.00 p.m. or 9.00 a.m. to 5.00 p.m.\nSaturday - 9.00 a.m. to 4.00 p.m. or Non-working hours\nWeek 3\nMonday - 9.30 a.m. to 7.00 p.m. or 9.00 a.m. to 5.00 p.m.\nTuesday - 9.00 a.m. to 5.00 p.m. or 9.30 a.m. to 7.00 p.m.\nWednesday - 12.00 p.m. to 6.00 p.m. or Non-working hours\nThursday - 9.00 a.m. to 5.00 p.m. or 9.30 a.m. to 7.00 p.m.\nFriday - 9.30 a.m. to 7.00 p.m. or 9.00 a.m. to 5.00 p.m.\nSaturday - Non-working hours or 9.00 a.m. to 4.00 p.m.\n<h3>About the Team...</h3>\nWe are always looking for better ways of doing things:\n<ul>\n<li>How can we make the most of our library resources</li>\n<li>Create exciting spaces that our residents want to spend time in</li>\n<li>Harness technology to improve the overall experience</li>\n</ul>\nThese are just a few of the exciting opportunities you could be part of when you join our team.\nYou will be empowered to take ownership of your work and there will always be room for your ideas and ongoing opportunities to learn, develop and progress.\n<h3>Key responsibilities...</h3>\n<ul>\n<li>Provide a high-quality service to the public via all service points within Bracknell Forest Council, answering information enquiries in person, by telephone, and digitally, and to support customers in the use of ICT.</li>\n<li>Assist customers to issue, return and renew items of stock using the self-service kiosks.</li>\n<li>Promote areas of stock by creating and updating new monthly displays.</li>\n<li>Assist with the organisation and running of activities and events for all age groups to generate library income, including the sale of goods and services as required. </li>\n<li>Support volunteers allocated to branches, assisting with their training and helping them to feel part of the team.</li>\n</ul>\n<h3>Our benefits...</h3>\n<ul>\n<li>25 days* increasing to 28 days* after 3 years’ continuous service.</li>\n<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>\n<li>Electric vehicle salary sacrifice scheme for an electric car at a fixed monthly cost (subject to eligibility).</li>\n<li>An inclusive and social working environment with a variety of staff networks.</li>\n<li>Local government pension scheme.</li>\n<li>Life insurance cover (linked to the pension scheme)</li>\n<li>Enhanced maternity, paternity, adoption and fostering leave.</li>\n<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. 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If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you. \nWe are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href=\"{{SIGN-IN-REQUIRED}}\">recruitment@bracknell-forest.gov.uk</a>. We will work with you to support you throughout the process. \n<h3>Interview date</h3>\nInterviews will be held on 20th May at Bracknell Library.\nInterviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.\nWe will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.\nPlease note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.\n<h3>Want to ask us a question?</h3>\nFor an informal discussion or to ask any questions about this role, please contact:\nMicheline Katts, Library Services Operations Manager - Tel.: 01344 352403\nor\nSharon Sandford, Library Services Operations Manager - Tel.: 07825208163\nAlternatively, please email <a href=\"{{SIGN-IN-REQUIRED}}\">ls.management@bracknell-forest.gov.uk</a>\n \nAt Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.\nBracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. 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